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Reef Resort By Coastal Letting

Property class: 2.5
Mackay hotel in West Mackay area

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Photo gallery for Reef Resort By Coastal Letting

A narrow hallway with a white refrigerator and cabinets, a door leading to an outdoor area with a tiled floor and a small rug.
A swimming pool with a covered seating area and palm trees in the background.
A hotel room with a desk, a television, a sofa, and a dining area with chairs and a table.
A hotel room with two beds, a desk with a chair, a television, and a large mirror.
A modern living room with a flat-screen TV, a sofa, a coffee table, and a lamp.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping

Explore the area

View in a map
166 Nebo Rd, West Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪10 min walk‬
  • Place, Pioneer Valley
    ‪15 min walk‬
  • Place, Caneland Central
    ‪4 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪7 min drive‬

Room options

View all photos for Double or Twin Room

A swimming pool with a covered seating area and palm trees in the background.

Double or Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

A swimming pool with a covered seating area and palm trees in the background.

Family Room

  • 5 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

About the area

Mackay

West Mackay stay.With a stay at this West Mackay hotel, you'll be within half a mile (1 km) of Mackay Regional Botanic Gardens and 2 miles (3 km) of Pioneer Valley. Mackay Base Hospital and Jubilee Park are also within 2 miles (3 km).

What's nearby

  • Mackay Regional Botanic Gardens - 10 min walk - 0.9 km
  • Pioneer Valley - 15 min walk - 1.3 km
  • Jubilee Park - 4 min drive - 2.6 km
  • Caneland Central - 4 min drive - 3.0 km
  • Mackay Marina Village & Shipyard - 11 min drive - 10.4 km

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 7 min drive

Restaurants

  • ‪Hungry Jack's - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Subway - ‬4 min walk

About this property

Reef Resort By Coastal Letting

Mackay hotel in West Mackay area
There's a restaurant on site. Reef Resort By Coastal Letting also features an outdoor pool, laundry facilities, and a front-desk safe. Self parking is free.

This Mackay hotel is smoke free.

  • 2 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Dining venue
Reef Resort By Coastal Letting offers 2 accommodations with complimentary bottled water and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

Similar properties

A hotel room with two beds, a sitting area, a painting on the wall, and an air conditioning unit.
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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 370 reviews
The price is CA $103
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includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Food and drink

  • Free bottled water

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per day.
  • Cribs (infant beds) are available for AUD 11.0 per night.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: AUD 11.0 per night
  • Rollaway bed fee: AUD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Frequently asked questions

How close is Reef Resort By Coastal Letting to the airport?

Reef Resort By Coastal Letting is 2.8 mi (7-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

Does Reef Resort By Coastal Letting have an airport shuttle?

Airport shuttle services are not available at Reef Resort By Coastal Letting.

How close is Reef Resort By Coastal Letting to the beach?

This hotel is 2.7 mi (8-min drive) from Far Beach and 2.8 mi (9-min drive) from Illawong Beach. Don't forget your sunscreen!

Does Reef Resort By Coastal Letting offer free breakfast?

Reef Resort By Coastal Letting does not offer free breakfast.

Is there a casino at Reef Resort By Coastal Letting?

No, there is no casino at this hotel.

What time is check-in at Reef Resort By Coastal Letting?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Reef Resort By Coastal Letting?

This hotel offers free self parking.

Does Reef Resort By Coastal Letting have a pool?

Reef Resort By Coastal Letting features an outdoor pool.

Does Reef Resort By Coastal Letting have a restaurant?

Yes, there is a restaurant on site.

Does Reef Resort By Coastal Letting have a spa?

There are no spa services available at this hotel.

How close is Reef Resort By Coastal Letting to downtown Mackay?

Reef Resort By Coastal Letting is 1.7 mi away from Mackay.

Reef Resort By Coastal Letting Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid in full through Expedia, apon arrival staff acknowledged booking but said they had no rooms available and were unsympathetic and unhelpful to my family. I am aware that this may be the fault of Expedia but Reef resort completely washed their hands of the issue. Poor customer service.
Stayed 2 nights in May 2026