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Dear Hotel Madrid

4.0 star property
4-star boutique hotel near Plaza de España - Princesa, connected to a shopping center

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Photo gallery for Dear Hotel Madrid

Terrace/patio
Front of property - evening/night
Staircase
Outdoor pool, open 10:00 AM to 5:00 PM, sun loungers
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

View in a map
Gran Via 80, Madrid, 28013
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

8.8 out of 10
Excellent
(59 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor)

Premium Room, City View (High floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Terrace

Deluxe Room with Terrace

Deluxe Room with Terrace

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

Central Madrid getaway .Within a 10-minute walk of this Madrid Centro hotel, you'll find Plaza de España - Princesa and Royal Palace of Madrid. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Puerta del Sol - 13 min walk - 1.1 km
  • Prado Museum - 3 min drive - 2.2 km

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪VIPS Plaza de España - ‬1 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

Dear Hotel Madrid

4-star boutique hotel near Plaza de España - Princesa, connected to a shopping center
Dear Hotel Madrid offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Dear Hotel Madrid. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 14 levels
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Dear Hotel Madrid offers 162 accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 36 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities will be closed during May, October, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.00 per night.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 70.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 5:00 PM.

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Reviews

Dear Hotel Madrid Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 633 out of 1006 reviews
Rating 8 - Good. 264 out of 1006 reviews
Rating 6 - Okay. 67 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

Reviews

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very central location and family room for 4 of us was perfect. Very friendly and helpful staff. Definitely will stay again if ever back in Madrid.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Madrid stay

Nice hotel in a great location however sadly the room was disappointing for the price we paid. The room on the 1st floor was loud at night with metro and street traffic. The curtains were not very good with the room letting in the street light outside the window. Finally the air conditioning would work for 2 hours then switch off so was warm overnight
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin, Springwater

Stayed 1 night in Jul 2025

10/10 Excellent

Edgar, La Entrada

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muchas gracias todo bien
Stayed 1 night in Jul 2025

8/10 Good

Patricks

Stayed 1 night in Jul 2025

10/10 Excellent

Devendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Mike

Disliked: Cleanliness, amenities
Mid hotel at best.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Anna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Stayed 5 nights in Jun 2025

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Denticart

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Cute and fun hôtel. It’s right in the center which makes it easy to commute. The staff were very Nice and accommodating. Some of the things I had issues with are 1. I think they allow people to smoke in the rooms and there’s a cigarette stench left over. 2.The hallway smelled like a bad men’s purfume. The scent was way too strong, felt nauseous every time I walked out. 3. To grab breakfast and dinner, a reservation must be made, which is not ideal if you decide to change plans. I also didn’t like that they didn’t have a proper lounge area so I can work. They have a rooftop bar, but you can’t order drinks and bill it to the room. Needed to walk with a credit card at all times. The bar tender was also a bit rude. But overall, it’s a nice place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian Norman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Another lovely stay at this first class hotel. Right on the centre of Madrid and metro, bus and taxi outside front door. Really friendly staff and amenities.
Stayed 4 nights in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff and house keeping were excellent. It is centrally located so street noise is to expected. However it was excessive. Sirens through the night every ten to fifteen minutes all night long. Partying on the street with yelling and carrying on 70% of the time. Difficult to sleep through the night. I have never been in a hotel anywhere that you have to pay 10 euros for a bucket of ice for your drinks in the room. They did have a water distillery on every floor which was a positive. Metro at your doorstep was also a positive. The front desk staff were very attentive and helpful and they spoke English which is big positive. Rooftop pool was out of order which was a disappointment but the bar on the roof offered a nice panoramic city view but limited seating.
Stayed 6 nights in May 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, room comfort
Mid sold!!! 1. pool was under renovation 2. Room no balcony
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in May 2025

10/10 Excellent

Carlos

Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suite on the 12th floor! Beautiful and spacious. Super friendly and helpful staff at the front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

bart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Sofía was awesome
Stayed 4 nights in Feb 2025

6/10 Okay

Maria Delma

Stayed 2 nights in Mar 2025

6/10 Okay

Carol

The hotel did not disclose that there was no air conditioning during the winter months. The room was very hot and uncomfortable causing it very difficult to sleep. My room was located off the street and it was nosy. I did like the watering station.
Stayed 2 nights in Mar 2025

8/10 Good

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Victor, Norwalk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of the main avenue
Stayed 3 nights in Feb 2025

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely 2 night stay in this hotel. Friendly staff and clean comfy rooms
Stayed 3 nights in Feb 2025