I am travelling extensively and this hotel is maybe the worst I have ever seen: first what you need to know is that you can get a smoking room even if you asked for a non-smoking one. Then depending if the hotel is full or not, you will be able to change it ... or not! and since they ask you to pay before going to the room, you cannot change....
Then, my room had a problem of heater : 26 degrees after 3 hours of open windows whereas it was only 7 degrees outside, plus it was extremely noisy. A person from the hotel came in the room, recognized there was a problem and just told me that they were full so I could not change my room, that no technical person was there to fix the problem and in case I would have a health issue, I would just need to call the reception and they would send me an ambulance :)
so I asked to get my money back (because again they ask you to pay in advance!) and they refused saying that I would just need to keep the window opened during the night (my window was just in Front on the highway)
day after, they apologized but still without proposing any commercial gesture, arguing that it was a minor problem for which they had already proposed a solution: to let the window opened during few minutes!
my one night stay in this hotel was a nightmare! this hotel is a (bad) joke