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Four Points Flex by Sheraton Madrid Atocha

2.0 star property
Hostal near El Retiro Park in Madrid

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Photo gallery for Four Points Flex by Sheraton Madrid Atocha

Exterior
Reception
Interior
Front of property
Standard Room, 1 Queen Bed, Terrace, City View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Mezquite 5B, Madrid, Madrid, 28045
  • Place, Atocha Station Memorial
    ‪16 min walk‬
  • Place, El Retiro Park
    ‪19 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪20 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

Standard Room, 1 Queen Bed, Terrace, City View

Standard Room, 1 Queen Bed, Terrace, City View

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 3
  • 1 Twin Bed

View all photos for Basic Double Room

Down comforters, laptop workspace, soundproofing, iron/ironing board

Basic Double Room

  • Sleeps 2

View all photos for Basic Twin Bed Room

Down comforters, laptop workspace, soundproofing, iron/ironing board

Basic Twin Bed Room

  • Sleeps 2

View all photos for Double Room With Terrace

Down comforters, laptop workspace, soundproofing, iron/ironing board

Double Room With Terrace

  • Sleeps 2

View all photos for Accesible Room

Down comforters, laptop workspace, soundproofing, iron/ironing board

Accesible Room

  • Sleeps 2

Efficient Single, Guest Room, 1 Double

  • Sleeps 1

Standard, Guest Room, 2 Twin

  • Sleeps 2

Standard, Guest Room, 1 Queen

  • Sleeps 2

Standard Triple, Guest Room, 1 Queen Or 1 Twin

  • Sleeps 3

Standard Terrace, Guest Room, 1 Queen, City View, Terrace

  • Sleeps 2

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About the area

Madrid

Arganzuela stay.Your stay at this Arganzuela hostal places you within 2 miles (3 km) of El Retiro Park and Prado Museum. Puerta del Sol and Gran Via are also within 3 miles (5 km).

What's nearby

  • Atocha Station Memorial - 16 min walk - 1.4 km
  • Madrid Río - 19 min walk - 1.6 km
  • El Retiro Park - 19 min walk - 1.7 km
  • Museo Nacional Centro de Arte Reina Sofía - 20 min walk - 1.7 km
  • Paseo del Prado - 20 min walk - 1.7 km

Getting around

  • Mendez alvaro Station - 8 min walk
  • Madrid Delicias Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Honest Greens Madnum - ‬1 min walk
  • ‪Cafetería de La Estación - ‬6 min walk
  • ‪El Punto - ‬10 min walk
  • ‪El Virrey de San Telmo - ‬9 min walk
  • ‪Viena Capellanes - ‬7 min walk

About this property

Four Points Flex by Sheraton Madrid Atocha

Hostal near El Retiro Park in Madrid
Four Points Flex by Sheraton Madrid Atocha offers its guests a rooftop terrace, a vending machine, and an elevator. Public spaces have free WiFi. Parking is available for a fee.

This Madrid hostal is smoke free.

  • 230 guestrooms or units
  • Terrace on the roof
  • Charging station for electric cars
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
Four Points Flex by Sheraton Madrid Atocha offers 230 accommodations with air conditioning. Beds feature down comforters. 27-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 27-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Four Points Flex by Sheraton Madrid Atocha.

Property is also known as

HS Madrid Centro Atocha
Hs Madrid Centro Atocha Madrid
easyHotel Madrid Centro Atocha
HS Madrid Centro Atocha Hostal
HS Madrid Centro Atocha Madrid
HS Madrid Centro Atocha Hostal Madrid

Four Points Flex by Sheraton Madrid Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1177 reviews
Rating 8 - Good. 366 out of 1177 reviews
Rating 6 - Okay. 161 out of 1177 reviews
Rating 4 - Poor. 56 out of 1177 reviews
Rating 2 - Terrible. 28 out of 1177 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Charlotte

Liked: Cleanliness, staff & service
The room was clean with comfortable beds. Very bare bones, but a good location and friendly staff.
Stayed 2 nights in Nov 2025

2/10 Terrible

Vesna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and not helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Dayeris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and comfortable
Stayed 2 nights in Nov 2025

8/10 Good

Linda

It is a new place with many interesting innovations. I found it too small and missing some of the normal conveniences, like glasses in the bathroom or an extra pillow.
Stayed 1 night in Nov 2025

8/10 Good

Melannie

Travelled with partner
Liked: Staff & service, amenities
Thw hotel room we received leaked a great amount of water from every time we showered which was very unpleasant. On the other hand, the room was comfy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Easy book in, room was basic (as expected) but spotlessly clean
Stayed 1 night in Oct 2025

8/10 Good

Tanaz

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean but minimalist. No desks or wardrobes. No kettle for tea or even a bottle of water for the first day.
Stayed 2 nights in Nov 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was short and godd enough; the reception was quick and the hotel was very clean and neat, though too far from Atocha train starion. I might use it on a future stay, but after checking my cards charges, I was surprised with an extra charge for no reason. I did not brae anything, I don't smoke, didn't take anything with me as I was traveling with a small carry on, so why ?
Stayed 2 nights in Oct 2025

10/10 Excellent

Sowmya, Amstelveen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean and comfortable beds
Stayed 1 night in Oct 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Clean, quiet and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

ann

Stayed 1 night in Oct 2025

10/10 Excellent

Jovelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Stayed 1 night in Oct 2025

10/10 Excellent

Nayeli

Travelled with family
The staff was very helpful with everything and the room was super clean. Would definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Stayed 4 nights in Oct 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate. Bathroom-shower was ingeniously designed. Second day no floor towel was left for after shower, but cleaning service made up my bed and left the room tidy. Loved seeing the eco- room card which regulated the light. Lots of functioning tv channels!
Stayed 2 nights in Oct 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff could benefit from a crash course at charm school.
Stayed 3 nights in Oct 2025

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Exlent location
Stayed 6 nights in Sep 2025

8/10 Good

Cinzia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had to wait over 30 min because our room was not ready by the posted 3 pm check-in time. The room was clean but with minimal furniture: no drawers, no desk, no chair (just a small stool). The shower door doubles as a bathroom door, which means there is a puddle on the floor after one showers. However the location is convenient, some of the staff were very nice and helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jasmin, Mesquite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean many restaurants and metro station is close to the hotel recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Marvin

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025