Ratings based on 113 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Nov. 22, 2023 on Hotels
Great location, excellent staff.
5 out of 5
by A traveller

Posted Sep. 27, 2023 on Expedia
Good atmosphere and service
Comment from Hotel Management
Sep. 27, 2023 by Sonia, Hotel Management
Thank you Fernando for your review, we hope you have a good trip and that you choose us again on your next stay in Madrid.
4 out of 5
by A traveller

Posted May 21, 2023 on Expedia
Hostel staff and cleaning ladies are all very nice. Although they don't speak English, we still can communicate by body gestures for what I needed. Hostel room is very small, walls are thin yes, can hear neighbor noise. But room is clean, although tiny, still have every basic things I need. It is pretty noisy at night may be downstairs are busy restaurants. Location is great at downstairs already have two supermarkets. Overall, it is pretty safe and comfy for a single lady traveler to stay at there. Will recommend for any budget travelers too.
Comment from Hotel Management
Jul. 14, 2023 by Sonia, Hotel Management
Thanks for your comments
5 out of 5
by A traveller

Posted Mar. 19, 2023 on Hotels
Comment from Hotel Management
Mar. 20, 2023 by Sonia, Hotel Management
Gracias Joan, te deseo un buen viaje y espero que hasta la próxima. Un saludo,
4 out of 5
by A traveller

Posted Jun. 15, 2022 on Expedia
Simple and straightforward location in the middle of the action. Extremely thin walls so I heard everything going on next door.
Comment from Hotel Management
Jun. 17, 2022 by Sonia, Hotel Management
Thank you very much for your comment, greetings
4 out of 5
by A traveller

Posted Jan. 29, 2022 on Expedia
😁
Comment from Hotel Management
Jan. 30, 2022 by Sonia, Hotel Management
Muchas gracias por su comentario.
3 out of 5
by A traveller from Adelaide, Australia

Posted Feb. 18, 2019 on Expedia
Not bad location. Very small room. Need to fix the lock to the hotel on L2, I had lots of difficulties tried to open the door.
Comment from Hotel Management
Feb. 19, 2019 by HOSTAL ZABALA, Hotel Management
Good afternoon Thalia, Right now we do not have another room since we are complete, but it changed, but you have a room with a large bed, a large window and bathroom, I regret that you do not like it, but I can not offer you anything else today, we have rooms double enough broader in case it interests you for another occasion.   As for the keys, please stop by reception and see it and change it. Thank you very much, cordial greetings, HOSTAL ZABALA
4 out of 5
by A traveller

Yep

Posted Jan. 30, 2019 on Hotels
Yeah was fine actually
Comment from Hotel Management
Feb. 1, 2019 by HOSTAL ZABALA, Hotel Management
Thank you very much for your confidence, we continue working to improve. Greetings, HOSTAL ZABALA
5 out of 5
by Nadezhda

Posted Nov. 10, 2017 on Hotels
Fantastic!
Comment from Hotel Management
Jan. 9, 2018 by Sonia, Hotel Management
Muchas gracias, esperamos verles pronto. Un saludo, HOSTAL ZABALA
5 out of 5
by Theresa

This traveller left a rating score only Posted Sep. 19, 2017 on Hotels