Ratings based on 954 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Didn’t like that the AC wasn’t working. Luckily it was cold outside, so I just opened a window. And the bed was not comfortable. Besides these issues, it was an average stay. Clean, safe, and quiet.
Comment from Hotel Management
Jan. 26, 2024 by RECEPCION, Hotel Management
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
1 out of 5
by A traveller

Posted Jan. 20, 2024 on Wotif
-lift noise whole day&night, cant sleep . -no toothbrush or paste in room -poor lighting -tv too small
Comment from Hotel Management
Jan. 26, 2024 by RECEPCION, Hotel Management
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
1 out of 5
by A traveller from Casper

Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by RECEPCION, Hotel Management
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
2 out of 5
by A traveller

Posted Jan. 13, 2024 on Wotif
Comment from Hotel Management
Jan. 26, 2024 by RECEPCION, Hotel Management
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
4 out of 5
by A traveller

Hotels close to Madrid Barajas airport

Posted Jan. 10, 2024 on Hotels
Flight cancelled and had to find a hotel for the night. The hotel was conveniently located and a lovely square nearby had lots of choices of restaurants
Comment from Hotel Management
Jan. 26, 2024 by RECEPCION, Hotel Management
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
5 out of 5
by A traveller

Posted Dec. 31, 2023 on Expedia
This was a great hotel for its conveniently close location to the airport. Also, there are several excellent restaurants in the area that are within easy walking distance. The subway station is also within easy walking distance, to take you throughout the city. The hotel was clean and the staff was courteous and friendly. Additionally, the room was fair for the price. I would stay here again, if travel circumstances called for it.
Comment from Hotel Management
Jan. 26, 2024 by RECEPCION, Hotel Management
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
2 out of 5
by A traveller

Maintenance

Posted Dec. 17, 2023 on Hotels
No hot water was available and could not take shower, and hair dryer was not working
Comment from Hotel Management
Jan. 26, 2024 by RECEPCION, Hotel Management
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
4 out of 5
by A traveller

Posted Dec. 2, 2023 on Hotels
Comment from Hotel Management
Dec. 5, 2023 by RECEPCION, Hotel Management
Gracias por alojarse en el Hotel Don Luis
5 out of 5
by A traveller

Posted Nov. 6, 2023 on Hotels
Comment from Hotel Management
Nov. 7, 2023 by RECEPCION, Hotel Management
gracias por alojarse en el hotel don luis.
5 out of 5
by A traveller

Posted Nov. 1, 2023 on Expedia
Close to the airport.
Comment from Hotel Management
Nov. 1, 2023 by RECEPCION, Hotel Management
Gracias por alojarse en el Hotel Don Luis