Ratings based on 929 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 1, 2024 on Expedia
Central location but quiet with lovely staff
Comment from Hotel Management
Feb. 4, 2024 by Alberto del Ser Guest Relations Department, Hotel Management
Dear Elizabeth, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us. Thank you also for your kind words about our staff. We really appreciate it!We hope to see you again soon,
by A traveller
Posted Jan. 31, 2024 on Expedia
Loved this hotel, in the center of Madrid. The restaurant and it@s bar is always filled with people, great atmosphere.
Well appointed rooms, very clean and confortable. Will be my first choice from now on when i visit Madrid.
Comment from Hotel Management
Feb. 4, 2024 by Alberto del Ser Guest Relations Department, Hotel Management
Dear Laura, We would like to thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us!Please, let us know when you will come back.We remain at your disposal in case you need anything!Kind regards,
by A traveller
Posted Jan. 28, 2024 on Expedia
Nice hotel
Comment from Hotel Management
Jan. 30, 2024 by Rocío Sánchez Carmona Guest Relations Manager, Hotel Management
Dear Guo Chu,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,
by A traveller from Delray Beach
Posted Jan. 26, 2024 on Expedia
nice hotel to stay.we got an issue but the manager was pretty effective to explain the situation.very proffesional!
Comment from Hotel Management
Jan. 30, 2024 by Rocío Sánchez Carmona Guest Relations Manager, Hotel Management
Dear Maximiliano,I would like to thank you for the time that you have spent in giving us your opinion about our Hotel, it is a pleasure to hear such a kind review.At the NH Collection Suecia our main goal is to provide our guests with memorable experiences and your comments help us to succeed.It is a pleasure to know that you found our team very friendly. Il will shar your kind words with my General Manager, I am sure this comment is really appreciated for him.We hope to welcome you back on your next trip to Madrid.Best regards,
by A traveller from Putney
Posted Jan. 26, 2024 on Expedia
Nice, modern and conveniently located hotel.
Comment from Hotel Management
Jan. 30, 2024 by Rocío Sánchez Carmona Guest Relations Manager, Hotel Management
Dear Erman,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,
by A traveller
Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Rocío Sánchez Carmona Guest Relations Manager, Hotel Management
Estimada Alba,Quisiera agradecerle el tiempo que ha empleado en compartir su valoración acerca de su pasada estancia.En el Hotel Nh Collection Suecia tenemos como objetivo proporcionar a nuestros clientes experiencias memorables y es una gran motivación para nosotros saber cuándo lo conseguimos.Con el deseo de volver a recibirle pronto, reciba un cordial saludo,
by A traveller
Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Jan. 23, 2024 by Rocío Sánchez Carmona Guest Relations Manager, Hotel Management
Estimada Rosa,Quisiera agradecerle el tiempo que ha empleado en compartir su valoración acerca de su pasada estancia.En el Hotel Nh Collection Suecia tenemos como objetivo proporcionar a nuestros clientes experiencias memorables y es una gran motivación para nosotros saber cuándo lo conseguimos.Con el deseo de volver a recibirle pronto, reciba un cordial saludo,
by A traveller from chesterfield
Posted Jan. 11, 2024 on Expedia
Excellent hotel! Outstanding service and very friendly staff.
Comment from Hotel Management
Jan. 14, 2024 by Diego Esteban Guest Relations Department, Hotel Management
Dear Valerie, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon, Best regards,
by A traveller
Ok hotel, near everything
Posted Jan. 4, 2024 on HotelsFor most was ok, but my room was noisy, a few days I had some near room with a dog that was left alone so the poor one was crying nonstop. And my room was near a cleaning supply room that was frequently used hence loud. At nighttime didn’t have issues.
Comment from Hotel Management
Jan. 9, 2024 by Rocío Sánchez Carmona Guest Relations Manager, Hotel Management
Dear David,We are sorry to read that your experience with us was not entirely what you expected. However, we appreciate you taking the time to leave a comment as it helps us to constantly improve. Rest assured that your feedback will be taken very seriously and will be discussed with the various departments to ensure that future stays will be nothing less than 5 star quality. We hope you will come back to us to give us another chance and allow us to make your stay an unforgettable moment. Best regards,
by A traveller
Posted Jan. 3, 2024 on Expedia
Nice room a bit dark as it faces a courtyard the rest was superb.
Comment from Hotel Management
Jan. 9, 2024 by Rocío Sánchez Carmona Guest Relations Manager, Hotel Management
Dear Eva,Thank you so much for taking the time to share your impression about the hotel online. On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come.Until then, please receive our warmest regards.
