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Parador De Alcala

4.0 star property
4-star boutique hotel perfect for exploring Alcala de Henares

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Photo gallery for Parador De Alcala

Property amenity
Front of property
Outdoor pool
Hallway
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Colegios, 8, Alcala de Henares, Madrid, 28801
  • Place, University of Alcala
    ‪2 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪3 min walk‬
  • Place, Plaza Cervantes
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.6 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Accessible

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Alcala de Henares

City center retreat .At this hotel, you'll be steps from University of Alcala and Torre de Santa Maria. Colegio de San Ildefonso and Convent of Las Clarisas de San Diego are also within half a mile (1 km).

What's nearby

  • University of Alcala - 2 min walk - 0.2 km
  • Corral of Comedies Theater - 3 min walk - 0.3 km
  • Convent of Las Clarisas de San Diego - 3 min walk - 0.3 km
  • Plaza Cervantes - 5 min walk - 0.4 km
  • Monastery of San Bernardo - 9 min walk - 0.8 km

Getting around

  • Alcalá de Henares Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Manolo Bakes - ‬4 min walk
  • ‪Ebano - ‬5 min walk
  • ‪Taberna 7 - ‬5 min walk
  • ‪Restaurante El Casino - ‬3 min walk
  • ‪Café Deleitte - ‬4 min walk

About this property

Parador De Alcala

4-star boutique hotel perfect for exploring Alcala de Henares
Parador De Alcala offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A rooftop terrace, spa services, and a library are also featured at the boutique Parador De Alcala. Parking is available for a fee.

This 4-star Alcala de Henares hotel is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2008
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Parador De Alcala offers 128 accommodations with minibars and safes. Accommodations offer separate dining areas. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Spa Parador de Alcalá has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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  • Air conditioning
  • Breakfast available
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CA $108 total
includes taxes & fees
Feb 8 - Feb 9
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 18 per night)

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

Property Registration Number H-M-9902

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 15 and close September 16.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Parador De Alcala Hotel
Parador Alcala Alcala de Henares
Parador Alcala Hotel
Parador Alcala Hotel Alcala de Henares
Parador De Alcala Alcala de Henares
Parador De Alcala Hotel Alcala de Henares

Parador De Alcala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 277 out of 372 reviews
Rating 8 - Good. 75 out of 372 reviews
Rating 6 - Okay. 11 out of 372 reviews
Rating 4 - Poor. 5 out of 372 reviews
Rating 2 - Terrible. 4 out of 372 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Lisa

Travelled with partner
Disliked: Property conditions & facilities
The hotel is in a lovely area, and we were expecting great things for the outside. Check-in was fine but slow. The bathroom had a real mould issue and smelled incredibly strong of damp and musk. It was a wet room as disabled and obviously they are struggling to keep on top of it. It needs a refit fast. The pool was just for pigeons including a dead on floating around. It could be a great hotel but things seem to be slipping
Stayed 2 nights in Oct 2025

2/10 Terrible

Jodie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me for days I didn’t even stay there. Plus foreign transaction fees. Would not stay there again. Been having to fight with my bank over their ‘mistake’ or rather deliberate attempt to place fraudulent charges on my card months AFTER my stay of 3 days.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service
Great staff. The area around the hotel is wonderful if you enjoy eating while surrounded by history.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rafa

Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kate-Marie

Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a wedding at the property and we wish we would’ve planned better and spent two nights at this beautiful resort. The wedding food was excellent, and the rooms were outstanding.
Stayed 1 night in Aug 2025

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Miriela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel ubication and the best A/C
Stayed 1 night in Aug 2025

8/10 Good

THELMA

Travelled with family
Stayed 15 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Juan Manuel

Stayed 1 night in Jul 2025

6/10 Okay

Juan

Travelled with partner
Liked: Amenities
For the price and considering it is a 4 stars hotel, they need to make some building updates. There wasn’t enough shampoo or towels in our room during the 4 nights we stayed. The pipes were smelly every time we went into our room. Also, the staff members were nice for the most part, but they don’t give you enough information about anything, really. It would be nice that they provide info about the hotel amenities, the spa and the surrounding area. Not a good welcoming experience. And when I asked a question about logistics to one of the staff members, one of them was very condescending. Overall okay.
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jung Yoon

Stayed 2 nights in Jun 2025

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Excellent everything.
Nearby chapel
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old convent totally renewed. Great rooms
Stayed 1 night in May 2025

10/10 Excellent

eric

Stayed 1 night in May 2025

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only down side is that the pool was closed and the AC was also turned off so I had to request a fan
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, room comfort

Always amazing

Paradors are always amazing and this one is exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Mileidys

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 12 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of a suburban college town. Lots of activity and dining options. Lots of shopping. Very safe. Very reasonable prices. Fantastic day! Wonderful hotel. Staff is fantastic.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, hermosas facilidades. El personal es muy atento. El restaurante la Hospedería del Estudiante tiene una arquitectura hermosa y una comida riquísima. La selección de vinos y postres es buenísima.
Stayed 1 night in Apr 2025

10/10 Excellent

Lew Michael Morante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay! Pleasant services, room very clean....
Stayed 6 nights in Feb 2025