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Sercotel de los Reyes

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Sercotel de los Reyes

Lobby sitting area
Business centre
Daily buffet breakfast (EUR 13 per person)
Premium bedding, minibar, in-room safe, desk
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Plaza Ciudad Real 2, San Sebastian de los Reyes, Madrid, 28702
  • Place, Zona Industrial Norte
    ‪13 min walk‬
  • Place, Micropolix
    ‪4 min drive‬
  • Place, Gran Via
    ‪21 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, desk

Classic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

San Sebastian de los Reyes

In San Sebastian de los Reyes .You'll find Micropolix and Plaza Norte 2 Commercial Centre within 3 miles (5 km) of this hotel. IFEMA is within 9 miles (15 km) and Bernabéu Stadium is within 12 miles (20 km).

What's nearby

  • Zona Industrial Norte - 13 min walk - 1.1 km
  • Micropolix - 4 min drive - 2.5 km
  • Bernabéu Stadium - 16 min drive - 15.0 km
  • Gran Via - 21 min drive - 21.0 km
  • Prado Museum - 21 min drive - 21.4 km

Getting around

  • Alcobendas-S.S. de los Reyes Station - 3 min drive
  • Baunatal Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Sorbo - ‬15 min walk
  • ‪Asador de Arandilla - ‬15 min walk
  • ‪Cars Burger - ‬12 min walk
  • ‪Kanbun - ‬12 min walk
  • ‪El Monasterio - ‬14 min walk

About this property

Sercotel de los Reyes

3-star guestrooms with free WiFi
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Sercotel de los Reyes also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee.

This 3-star San Sebastian de los Reyes hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Sercotel de los Reyes offers 72 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Air conditioning
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CA $121 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 8 for children
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Globales los Reyes
Globales los Reyes Hotel
Globales los Reyes Hotel San Sebastian de los Reyes
Globales los Reyes San Sebastian de los Reyes
Globales De Los Reyes
Globales de los Reyes Hotel Hotel
Globales de los Reyes Hotel San Sebastian de los Reyes
Globales de los Reyes Hotel Hotel San Sebastian de los Reyes

Sercotel de los Reyes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 244 reviews
Rating 8 - Good. 104 out of 244 reviews
Rating 6 - Okay. 30 out of 244 reviews
Rating 4 - Poor. 12 out of 244 reviews
Rating 2 - Terrible. 6 out of 244 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Vineeta

Stayed 1 night in Oct 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is located in San Sebastian de Los Reyes area and in our case it was located at the perfect place to be close to our family and friends living in Madrid. This time of the year with cold weather the rooms have only heaters in use. If you want to cool your room just open a window and shut off the heater and it will be great. The only possible issue for this location is parking space if you are renting a car since you will need to park in the street if parking is available. We were using taxi and friends for our moves so it was not an issue for us. The room could be a bit small for some. Not an issue for us. Last but not least, the beds are on the extra firm side, so if you need a soft bed that is not going to happen. We did request a couple of extra large blankets and my wife placed them under the mattress cover and it helped her to make it a bit more comfortable. I would probably stay in this hotel, but I always look for others in the same area to compare rates. Recommended.
Stayed 1 night in Nov 2025

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Room was fine - hotel was in a strange location in the middle of a neighborhood with parking problems and accessibility problems with steep stairs just to get into the hotel. Staff were pleasant, food was good, but I also git back late to the hotel and it was literally chained closed. I had to wait for the hotel staff to open up the door for me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 2 nights in Oct 2025

10/10 Excellent

Diego

Stayed 1 night in Sep 2025

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
Stayed 4 nights in Apr 2025

10/10 Excellent

mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent Stay.

Very friendly and helpful staff, the room was clean and quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's all about the customer service / friendliness

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Stayed 4 nights in Jan 2025

6/10 Okay

F

Travelled with group
Liked: Cleanliness, staff & service

Ok for a night stop

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Stayed 1 night in Dec 2024

6/10 Okay

Juan Carlos

Business traveller
Quiet and clean . Location far from restaurants
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
Stayed 1 night in Jan 2023

8/10 Good

Ines

8/10 Good

smadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 5 nights in Jul 2022

8/10 Good

daniel

Stayed 2 nights in May 2022

6/10 Okay

Belynda

Travelled with partner
Disliked: Staff & service
Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Stayed 3 nights in Feb 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2021

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

All good, well located and friendly staff
Stayed 10 nights in Dec 2021

10/10 Excellent

Johntel

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2021

10/10 Excellent

Eva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly touch

I got loads of advice from reception, very friendly and knowledgeable
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019