Ratings based on 64 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 8, 2024 on Expedia
Very nice place to stay
Comment from Hotel Management
Jan. 11, 2024 by Guest Relations Manager, Hotel Management
Dear Veronica, Thank you for your great review and positive comments. We are glad to hear that you enjoyed the stay.We hope to see you soon! Be well!Muchas gracias. Saludos,
by A traveller
Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Jan. 11, 2024 by Guest Relations Manager, Hotel Management
Muchas Gracias Sarah por compartir tu estupenda puntuación. Dear Sarah, Thank you for your review and excellent rating. We really appreciate.Hope to see you back again soon : )Saludos,
by A traveller
Posted Nov. 12, 2023 on Hotels
Comment from Hotel Management
Nov. 28, 2023 by AS- Hotel Manager, Hotel Management
Muchas gracias!
by A traveller
Posted Aug. 31, 2023 on Expedia
Comment from Hotel Management
Oct. 5, 2023 by AS-Hotel Manager, Hotel Management
Thank you Peter!
by A traveller
Posted Aug. 9, 2023 on Hotels
Comment from Hotel Management
Aug. 29, 2023 by AS- Hotel Manager, Hotel Management
Muchas gracias Alejandro!
by A traveller
Posted Aug. 1, 2023 on Expedia
The staff was really nice and helpful. The breakfast was nice but I think a bit overpriced for what you get. The biggest flaw was the cleaning service, they told me they could only change the blankets every 4 days and there was always a pretext when I ask them to clean the floor or the room properly. it was a nice room and again the staff was really nice.
Comment from Hotel Management
Aug. 29, 2023 by AS- Hotel Manager, Hotel Management
Dear Bernadette,We are very surprised about your comments about cleanliness, since in your stay of more than a week, we change the sheets every day at your request, except for the last day, explaining that for environmental reasons and company policy, the change of sheets is done every 3 days, not 4. Likewise, our housekeeping department cleans your room 2 times a day at your request without any extra cost.Kind regards,
by A traveller
Posted May 7, 2023 on Expedia
Comment from Hotel Management
May 30, 2023 by AS- Hotel Manager, Hotel Management
Thank you Tarek!
by A traveller from Las vegas
Posted Apr. 22, 2023 on Expedia
Excellent service
Comment from Hotel Management
May 4, 2023 by AS-Hotel Manager, Hotel Management
Muchas gracias Carlos!
by A traveller
Posted Sep. 5, 2022 on Hotels
Comment from Hotel Management
Sep. 12, 2022 by Guest Relations Manager, Hotel Management
Estimada Lisa, muchas gracias por su puntuación. Un saludo. Guest Relations Manager
by A traveller
Posted Aug. 29, 2022 on Hotels
Comment from Hotel Management
Sep. 2, 2022 by Guest Relations Manager, Hotel Management
Estimado cliente, muchas gracias por su magnífica puntuación. Un saludo. Guest Relations Manager
