Ratings based on 68 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 21, 2023 on Hotels
3 out of 5
by A traveller

Posted Oct. 5, 2023 on Expedia
Though the room is renovated, it was not very clean. The bedsheets had stains. It's ok for a night.
3 out of 5
by A traveller from Tulsa

Posted Jul. 11, 2023 on Expedia
If you want to be right by the Grand Via and not pay heavily, this is good value. The room was clean and acceptable, though short on storage space. Internet connection was spotty our entire time - it was impossible to connect in the mornings and the rest of the time it was slow and unreliable. Also, they only provided one set of keys, which made it quite challenging to have two travelers on different schedules at any point during our stay.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 4, 2022 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 4, 2021 on Expedia
4 out of 5
by A traveller

Posted Mar. 24, 2020 on Hotels
Fantastic central location, good value for money
4 out of 5
by A traveller

Location location the best

Posted Dec. 4, 2019 on Hotels
The room was good, nice beds and comfortable. In the stairs there was orine (pis) and smell so bad... other than that the personal was very good and kind and is location location!!!!
Comment from Hotel Management
Jan. 8, 2020 by Hana, WOOHOO GROUP., Hotel Management
Hello Vanessa, thanks for leaving us your feedback about your stay and for rating us like that. We are sorry for the incident you are commenting on, but being a community building, we cannot control the external hygiene of the other neighbors outside our premises, even though our hostel has always stood out for its cleanliness. Do not hesitate to repeat whenever you want. Greetings.
4 out of 5
by A traveller

Right at the center of Madrid

Posted Dec. 3, 2019 on Hotels
Excellent location, near to main shopping district. Leaning more towards a hostel style. Room is small but adequate. Good hot shower in cold weather! Complimentary breakfast available at the communal kitchen where all the guests have access to 24/7. Check in was smooth, staff was friendly and approachable. Great stay!
Comment from Hotel Management
Jan. 8, 2020 by Hana, WOOHOO GROUP., Hotel Management
Dear Ren, thank you very much for leaving us your fantastic review and for assessing your stay in Woohoo in this way. We would definitely love to see you again here very soon. Greetings!
5 out of 5
by A traveller

Posted Oct. 23, 2019 on Expedia
AMAZING! Excellent location, friendly staff and vlean/newish from inside. I would highly recommend Unfortuantely we only had a day in Madrid but staying in this place saved us a lot of running around They were very accommodating for us . We will return .thanks for our stay
Comment from Hotel Management
Oct. 23, 2019 by Hana, WSM., Hotel Management
Dear Dee, thank you very much for your incredible comment. We love knowing that our guests leave the hostel with that feeling of comfort and warmth. We would definitely be happy to welcome you again whenever you want on Woohoo. We wait for you, greetings.
5 out of 5
by A traveller

Posted Oct. 9, 2019 on Hotels
Comment from Hotel Management
Oct. 26, 2019 by Hana, WSM., Hotel Management
Estimado huésped, muchísimas gracias por dejarnos su valoración y por haber vivido la experiencia Woohoo como nos ha relatado. Nos encantaría volver e verle de nuevo muy pronto. Un cordial saludo.