Ratings based on 448 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Dec. 5, 2023 on Expedia
I know it is a cheap hotel, but I found the lack of hospitality very disappointing nonetheless. When arriving I was directed to a self-service machine - "next customer, please use the machine on the left" - and that was it. No welcome, no general info, nothing. Everything else was what you'd expect from a cheap business hotel. It works fine for the one night, but I wouldn't recommend it unless you have no other options (and there are several hotels in the area).
Comment from Hotel Management
Jan. 2, 2024 by 東横INN前橋駅前 くちこみ担当, Hotel Management
先日はご宿泊頂きまして誠にありがとうございました。この度は数あるホテルの中で当ホテルを選んでいただきお越しいただいた中で、失礼な対応をしてしまい大変申し訳ございませんでした。今後このような事が起きないようスタッフ一同に共有をし、より多くのお客様に満足していただけるよう精進していく所存でございます。
5 out of 5
by A traveller

Posted Nov. 9, 2023 on Expedia
Comment from Hotel Management
Dec. 30, 2023 by 東横INN前橋駅前 くちこみ担当, Hotel Management
先日はご宿泊頂き誠にありがとうございました。これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。是非またのお越しをスタッフ一同心よりお待ち申し上げます。
5 out of 5
by A traveller

Posted Sep. 28, 2023 on Expedia
Staff were very helpful and found us a secure place to store our bicycles overnight. Excellent Izakaya restaurant nearby. Very convenient for the train station.
Comment from Hotel Management
Sep. 29, 2023 by 東横INN前橋駅前 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
4 out of 5
by A traveller

Posted Jul. 22, 2023 on Expedia
The hotel was very clean. The staff are very polite and helpful. It is right by the train , taxi, and bus stations. There are multiple restaurants and entertainment within walking distance. The only thing I didn't like was the bed and pillow were too hard.
Comment from Hotel Management
Jul. 26, 2023 by 東横INN前橋駅前 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
4 out of 5
by A traveller

Posted May 31, 2023 on Expedia
Comment from Hotel Management
Jul. 20, 2023 by 東横INN前橋駅前 くちこみ担当, Hotel Management
先日はご宿泊頂きありがとうございました。より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。
5 out of 5
by A traveller

Posted May 27, 2023 on Expedia
Good
Comment from Hotel Management
May 29, 2023 by toyokoinn, Hotel Management
Thank you for staying.We hope see you again.
5 out of 5
by A traveller

Posted May 5, 2023 on Expedia
Clean and well organized
Comment from Hotel Management
May 29, 2023 by TOYOKOINN, Hotel Management
Thank you for your staying and nice comments.
4 out of 5
by A traveller

Posted Oct. 30, 2022 on Hotels
Comment from Hotel Management
Dec. 27, 2022 by Y.O, Hotel Management
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。当ホテル従業員一同、心より厚くお礼申し上げます。お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。今後とも東横イン前橋駅前を何卒よろしくお願い致します。
4 out of 5
by A traveller

This traveller left a rating score only Posted May 16, 2022 on Expedia
5 out of 5
by A traveller

Posted Aug. 8, 2021 on Expedia
It is very close to the station, so convenient to travel by train. And the room is clean also.
Comment from Hotel Management
Oct. 16, 2021 by 東横イン前橋駅前, Hotel Management
Thank you for staying with us.We look forward to seeing you again.