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Oneiro Suites

2.5 star property
Hotel near Costa Maya Port in Mahahual

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Photo gallery for Oneiro Suites

Beach
Exterior
Interior entrance
Outdoor pool, sun loungers, lifeguards on site
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
Calle Huachinango , Mza 02 Lote 05, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪2 min walk‬
  • Place, Mahahual Lighthouse
    ‪16 min walk‬
  • Place, Maya Chan Beach
    ‪14 min drive‬

Room options

View all photos for Superior Double Room, 2 Queen Beds, Non Smoking, Ocean View

Superior Double Room, 2 Queen Beds, Non Smoking, Ocean View

Superior Double Room, 2 Queen Beds, Non Smoking, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Single Room, 1 King Bed, Non Smoking, Ocean View

Family Single Room, 1 King Bed, Non Smoking, Ocean View

Family Single Room, 1 King Bed, Non Smoking, Ocean View

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Valley View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, 2 Queen Beds, Non Smoking, Valley View

  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking, Partial Ocean View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, 2 Double Beds, Non Smoking, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View

1 bedroom, premium bedding, in-room safe, desk

Standard Double Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking, Pool View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Mahahual

In Mahahual .You'll find Mahahual Beach and Mahahual Lighthouse within a 15-minute walk of this Mahahual hotel. Costa Maya Port and Maya Water Park are also within 3 miles (5 km).

What's nearby

  • Mahahual Beach - 2 min walk - 0.2 km
  • Mahahual Lighthouse - 16 min walk - 1.4 km
  • Dolphin Discovery - 5 min drive - 3.2 km
  • Maya Water Park - 6 min drive - 3.6 km
  • Maya Chan Beach - 14 min drive - 7.4 km

Restaurants

  • ‪The Krazy Lobster - ‬4 min walk
  • ‪Tequila Beach Club - ‬9 min walk
  • ‪Maramao - ‬3 min walk
  • ‪Big Mamá - ‬2 min walk
  • ‪Malecon 21 - ‬6 min walk

About this property

Oneiro Suites

Hotel near Costa Maya Port in Mahahual
Oneiro Suites offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Oneiro Suites also features a garden, express check-in, and express check-out. Self parking is free.

This Mahahual hotel is smoke free.

  • 25 guestrooms or units
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Garden
  • Elevator
  • No smoking on site
Oneiro Suites offers 25 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 53-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Grab bar in shower (32 inches high)
  • Handrails in stairways (32 inches high)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 53-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: MXN 300 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 500 and a deposit of MXN 500 per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.0 per day.
  • Cribs (infant beds) are available for MXN 350.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 300 per pet (varies based on length of stay) plus MXN 500 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 350.0 per day
  • Rollaway bed fee: MXN 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Oneiros Hotel
Oneiro Suites Hotel
Oneiro Suites Mahahual
Oneiro Suites Hotel Mahahual

Oneiro Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 44 reviews
Rating 8 - Good. 6 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 5 out of 44 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Eduardo Wanderkoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cost x benefit
Stayed 1 night in Apr 2025

10/10 Excellent

WAN RU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here for two weeks. Their entire stuff was very friendly hotel is new room is great. We really enjoy our stay here
Stayed 7 nights in Nov 2024

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De alguna manera las fotos hacían creer que la habitación era un poco más amplia, sin embargo no es como que cause inconvenientes. Ambos chicos en recepción siempre fueron atentos, amables y accesibles. Súper cerca del famoso faro, de las combis de Chetumal-Mahaual y de la zona donde están los restaurantes, bares y souvenires. Solo como tip: Dejan todo para tu café o té… pero no cucharitas ): haha
Stayed 2 nights in Jun 2024

10/10 Excellent

Edith Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Service

Stayed 2 nights in May 2024

6/10 Okay

Jose, h. cárdenas

En la plataforma dice una cosa y te dan otra
Stayed 1 night in Aug 2025

10/10 Excellent

Norma Alicia

Stayed 5 nights in Aug 2025

10/10 Excellent

Veronica M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el tendedero en el baño para trajes de baño excelente idea
Stayed 1 night in Jul 2025

2/10 Terrible

Danna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No cumplieron con la reserva, pedí una habitación con vista al mar y no lo tenía, reservé con camas queen y nos dijeron que ninguna habitación doble tiene camas queen cuando así tienen la opción de reservar e incluso nos dijeron que no se habían percatado de que era una reserva para 3 personas. No nos hicieron reembolso cuando pagamos extra por la cama y vista, simplemente no quisieron dar una solución más que un cambio de habitación que al final la recepcionista nos dijo que no se podría realizar. Solo comentaron que si quisiéramos una solución al final sería despertarnos temprano para hablar con el gerente. Terrible atención, las habitaciones no son malas pero la atención sí.
Stayed 2 nights in Jul 2025

8/10 Good

María Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena la recomiendo
Stayed 2 nights in Jul 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Elodie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir !

L’établissement ne correspond plus du tout aux photos de l’annonce ! Moissure, odeur d’humidité, peu de lumière, poignée rouillée… Une piscine est vide et l’autre est trouble sans filtration, et les accès sont dangereux (marches trouées, branlantes) sans parler de la terrasse en ruine ! Bref insalubre et non sécuritaire surtout avec nos filles ! Dernier petit point la télé a disparu (nous on s’en fichait mais un point négatif en plus). Nous sommes partis et attendons toujours notre remboursement et action de la part d’hôtels.com !
Stayed 2 nights in May 2025

10/10 Excellent

Nicolás Emanuel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

YAIR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, los cuartos limpios y cómodos. Todo el personal del hotel muy amables
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Es war gerade noch OK. Das Zimmer war nicht ganz sauber. Die Fenster schon ewig nicht geputzt, aber wahrscheinlich auch schwer, bei dem starken Wind mit evt Sand. Aber wir fanden auch dunkle lange Haare im Zimmer. Betten waren bequem. Wasser in der Dusche warm.
Stayed 2 nights in Apr 2025

10/10 Excellent

Garcia Sarabia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo limpio y todos muy amables
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniela Jazmin

Liked: Staff & service, property conditions & facilities
Es un hotel muy bueno, lo unico que no me gusto es que salia un poco el olor a caño del baño
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable

Excelente las habitaciones, comodidad y muy buena atención y excelente ubicación. El único detalle es que el agua de la alberca estaba fria.
Stayed 2 nights in Feb 2025

10/10 Excellent

francisco carreño

Liked: Cleanliness, staff & service, property conditions & facilities
Todo magnífico. Muy comodo y muy amable el personal Graciasss
Stayed 1 night in Feb 2025

10/10 Excellent

Daisy Yuriria Arce

Stayed 3 nights in Feb 2025

2/10 Terrible

Ma Antonieta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunca he entramos el novio de la dueña es un nefasto misógino nos quería cobrar 1 mil por perro más 500 del depósito es un abusivo no sabe tratar a la gente fue al horrible de pleitos la verdad asqueroso de hotel nos estornino y nos asustaron q el hotel de era de un narco q nos fuéramos llegó la policías y no nos pagaron la cerca verdad horrible
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Hernan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

César Manuel

Stayed 1 night in Jan 2025

10/10 Excellent

Judith Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar bonito y muy comodo, el personal atento y amable...un balcon que te permite ver los primeros rayos del sol dia ...una hermosa vista...
Stayed 1 night in Jan 2025

2/10 Terrible

jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son minúsculas, se inundan cuando llueve, es un lugar muy sucio y descuidado. La cafetera estaba llena de agua podrida, el lugar se vende como suite y solo son cuartos de 12 m2 con baño. Es una publicidad engañosa, solo se usa para dormir pero cobran como un hotel de 4 estrellas y son cuartos con ningún servicio. El internet no sirve y con más razón las televisiones.

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Medio feo
Stayed 2 nights in Dec 2024