Ratings based on 310 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 16, 2024 on Hotels
by A traveller from Le Plessis Robinson
Posted Aug. 27, 2023 on Expedia
Wonderful stay in this hotel with free parking and close to the city centre (20mn walk). We did not take the breakfast at the hotel. We recommend this hotel
by A traveller
Posted Jul. 22, 2023 on Hotels
Comment from Hotel Management
Jul. 28, 2023 by Katrin , Hotel Management
Hallo Edward, vielen Dank für ihr gute Bewertung.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. liche Grüße Ihr Best Western Hotel Mainz-Team
by A traveller
Posted Nov. 24, 2022 on Hotels
by A traveller
Posted Aug. 9, 2022 on Expedia
Great stay nice and quiet with a very comfy bed!
by A traveller
nice place
Posted Jul. 5, 2022 on Hotelsnice place. no kettle and sadly no english TV but room clean and easy parking. Ate nearby at in house restarant with a nice balcony. its quite a way out of town but i was only staying for convenience. Breakfast was ok but not worth the price.
by A traveller
nice place
Posted Jul. 5, 2022 on Hotelsnice place. no kettle and sadly no english TV but room clean and easy parking. Ate nearby at an italian which was nice and easy walk. its quite a way out of town but i was only staying for convenience. Breakfast was ok but not worth the price.
by A traveller
A great break after a long drive
Posted Jul. 26, 2021 on HotelsVery pleasant stay. Good restaurant next door. Overall a great break after a long drive.
by A traveller
Posted Feb. 3, 2020 on Expedia
WIFI signal in lower floor was poor.
When we tried the WIFI in the room it was not working, realize the room had a WIFI range extender, had to unplug the WIFI range extender (blackbox plug into an outlet in the hall) to be able to use the WIFI.
Other than that the property, service, and parking was excellent.
Comment from Hotel Management
Feb. 24, 2020 by Your Best Western Mainz (MSE), Hotel Management
Dear Lourdes,
thank you for the great feedback to your stay in our hotel.
We are happy that you enjoyed your stay and we also understand your issues with the wifi. We're constantly trying to improve the connectivity and greatly appreciate your understanding. We wish you all the BEST.
by A traveller
Lots of space but far from town centre.
Posted Feb. 1, 2020 on HotelsOur room was at the far end of the extension block and pretty remote from the reception desk and the hotel car park. A bit of a problem if you have a few suitcases tow along. Parking is free and undercover. The hotel is at the city periphery and you need to take a bus to go into town centre. Bus frequency is half-hourly. Because of the location of the room WiFi was out in the evening and at night when a lot of hotel guests were using WiFi at the same time. It worked alright in the morning. The room was more like an apartment with 2 double-bed rooms, a large bathroom, a pantry (no utensils though) and a small living room.
Comment from Hotel Management
Feb. 4, 2020 by Katrin , Hotel Management
Hello,
thank you for your review. At the moment we are working with high pressure to improve the WiFi quality. It will work in the evenening and even when we are fully booked very soon. We hope to welcome you again.
Kind regards
Katrin Maganuco
