Ratings based on 3 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Family Time
Posted May 30, 2023 on HomeAwayIgnacio was very nice.
However, The property needs maintenance. AC in The downstairs master did not work and mattress was very uncomfortable, kitchen cabinets handles were loose. Bathtub upstairs was clogged.
Was a short time and enjoy Sevilla!
Comment from Hotel Management
May 30, 2023 by VrboOwner, Hotel Management
Thank you very much for your stay Hector, however we regret that there were some problems in the villa, and that everything was not to your satisfaction. We are constantly carrying out maintenance on the villa, however unforeseen events do arise. The air conditioning has been checked and a new one has been fitted, the two loose cupboard handles (which did not prevent the doors from opening) have been fixed, and the small blockage in the bathtub has been rectified. We regret that this communication was made to us on the day of your departure and not during your stay, as they would have been rectified immediately, except for the air conditioning, which we opted to put a new one as we have already mentioned. Thank you again for your stay, your comments help us to continue improving.
by A traveller
Everything was great
Posted Nov. 2, 2022 on HomeAwayWe were a group of 13 and had an awsome stay, Ignacio is a very cool host and speaks both spanish and english so you will not have any problem communicating.
The space outside was what we liked most and it has a great barbacue ;)
Comment from Hotel Management
Nov. 3, 2022 by VrboOwner, Hotel Management
Thank you very much Marcelo, it was a pleasure to serve you and we are glad that your stay met your expectations, including the barbecue :).
by A traveller
Ver van het centrum 1500 meter van de metro
Posted Jan. 6, 2023 on HomeAwayWe misten in de keuken een koffiezetapparaat, een waterkoker, een theepot en een broodrooster. Verder waren de boilers 2x van onvoldoende capaciteit de vaatwasser deed het niet, is heel vervelend met een grote groep
Comment from Hotel Management
Jan. 9, 2023 by VrboOwner, Hotel Management
Estimado Izaak, nos esforzamos para tener la villa en las mejores condiciones y con todos los servicios necesarios, y si se da el caso que algo no está en condiciones lo normal es que se nos comunique durante la estancia.
La villa tiene como aparece en la descripción, 2 cafeteras italianas, 1 tostador, y aunque no tenemos un hervidor, sí existen diferentes cazos de cocina donde poder hervir agua para té. Proporcionamos café, té, azúcar y agua mineral de cortesía.
Respecto a las calderas, tenemos 2 con capacidad de 200 litros.
El lavavajillas que fue lo único que se nos comunicó en su estancia funciona perfectamente. Como sabes, fuimos al alojamiento y realizamos una prueba del mismo verificando su funcionamiento y les dimos instrucciones de cómo funcionaba.
Por último la localización de la villa está descrita también en el anuncio, como puede verificar. Se encuentra a 15 minutos del centro histórico de Sevilla, pero muy bien comunicada y con diferentes medios de transporte a su disposición.
Volvemos a reiterarles nuestro agradecimiento por su estancia, y siempre tomamos nota de lo que podemos mejorar., También nos quedamos con su comentario que nos realizó vía WhatsApp " And the house also beautiful. We enjoyed our stay with you"
