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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property
5-star luxury hotel near As-Haabee Exhibition, connected to the convention center

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Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Lobby
Executive lounge
Meeting facility
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Jabal Omar, Makkah, 21955
  • Place, Souk Al-Khalil
    ‪3 min walk‬
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

View all photos for Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 3 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 6 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

  • Desert view
  • 7 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 21 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Twin Beds

About the area

Makkah

Heart of Makkah.Within a 15-minute walk of this Makkah City Center hotel, you'll find As-Haabee Exhibition and Alkhalil Courtyard. Souk Al-Khalil and Great Mosque of Makkah are also within 2 miles (3 km).

What's nearby

  • Souk Al-Khalil - 3 min walk - 0.3 km
  • Great Mosque of Makkah - 8 min walk - 0.6 km
  • King Fahad Gate - 8 min walk - 0.6 km
  • The Clock Towers - 9 min walk - 0.7 km
  • Kaaba - 11 min walk - 0.9 km

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬4 min walk
  • ‪Hyatt Regency Lobby - ‬4 min walk
  • ‪ALBAIK | البيك - ‬14 min walk
  • ‪لحظة كيف - ‬5 min walk
  • ‪Executive Lounge - ‬7 min walk

About this property

Hilton Hotel & Convention Jabal Omar Makkah

5-star luxury hotel near As-Haabee Exhibition, connected to the convention center
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 17760 square feet (1650 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Hotel & Convention Jabal Omar Makkah. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Makkah hotel is smoke free.

  • 764 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Meeting rooms
  • 17760 sq ft of conference space
  • 1650 sq m of conference space
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: SAR 75 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, guests booked in a breakfast included rate plan may choose sahur (pre-dawn meal) instead of breakfast and guests booked in a dinner included plan may choose iftar (evening meal) instead of dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 75 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 10001038

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the mosque. Excellent service. Clean room.
Stayed 2 nights in Nov 2025

8/10 Good

Abdullah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel and cleaning staff breakfast and everything would 10/10 !! The SERVICE from the desk - AHMED (slim young man)... Made the whole experience terrible from check in to check out. I booked 3 rooms and said he only find 1 room ! After disputing and bringing up booking confirmation and him "checking" finally found all 3 room booking! ... Paid the hotel. Checkout - same person again !... (How unlucky I am)... Said there was some outstanding amount !?.. I said to him he collected the payment during checking for all 3 rooms. . But he said there was another 3 bills not paid. .. again. After disputing a booking he FINALLY admitted he missed out on collecting the payment during checking! Another 20 min wasted during check out...he did apologize for the mistake he made !... Because of 1 man alone (AHMED) .. the experience was 7/10 ... If Ahmed was professional and actually provided great service like EVERYONE else did.. this would have been a 10/10 stay here !... Shame Ahmed was not up to standard like everyone else and too arrogant to take liability for his mistake and error!
Stayed 4 nights in Nov 2025

8/10 Good

Ana

Stayed 2 nights in Nov 2025

10/10 Excellent

Zainab Iqbal

Stayed 4 nights in Nov 2025

2/10 Terrible

ASADULLAH

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very unprofessional and were unable t9 communicate. Charge me twice for one night. I wont recommend this hotel due to its rude and unprofessional staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Aftab

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel close to Haram,
Stayed 4 nights in Nov 2025

8/10 Good

Zobair

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Next to the clock tower, so there was lots of shops, lots of variety in the breakfast and my room was very clean. Only reason why I wouldn't give five stars overall is because I left an item in my room and it was very very difficult on the phone lines to get through to someone to locate my item and confirm that they've got it so I can come and collect it, especially when the calls cost a fortune being put on hold for a long time is very costly in the end. It was only when I wrote a bad review online that they actually reached out to me and told me that my item is located and I could come collect it. I did get my item back so it has been resolved, but the service could've been a lot better if I was actually able to speak to someone from the beginning.
Stayed 1 night in Nov 2025

8/10 Good

Lubna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although we had a bit of a rocky start - we were waiting for a room change for the first three days as we weren't given the room we booked - the hotel staff went above and beyond to make it right. They upgraded us to a VIP suite for the remaining three days, offered late checkout, and even did our laundry for free! They acknowledged the trouble we'd been through, apologised, and gave us complimentary fruit and coffee. The staff were hospitable and nice, so I'd definitely go back - but next time, I'll make sure to liaise with them ahead of time to ensure I get a clean room that matches the pics☺️
Stayed 5 nights in Oct 2025

10/10 Excellent

remm

Ok
Stayed 10 nights in Nov 2025

10/10 Excellent

Yomna

Stayed 3 nights in Nov 2025

10/10 Excellent

Aisha Ibrahim

Liked: Cleanliness, staff & service, amenities
I haven’t eaten yet
Stayed 1 night in Nov 2025

10/10 Excellent

Arfan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was in a brilliant location next to Haram. Rooms were spacious, clean with all amenities expected in a 5 star. Breakfast was amazing with a large variety of food suitable for all age types.
Pic of hotel from outside
View of Haram from room
Stayed 1 night in Nov 2025

10/10 Excellent

Nosharwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5 star experience and stay. Everything top level.
Stayed 6 nights in Nov 2025

10/10 Excellent

Haroon

Stayed 3 nights in Oct 2025

10/10 Excellent

Hassan O.

Stayed 3 nights in Nov 2025

10/10 Excellent

bader

Stayed 2 nights in Nov 2025

10/10 Excellent

Sakarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The early check-in was my favourite because I travelled from North America and it was convenient for my health.
Stayed 2 nights in Nov 2025

6/10 Okay

Saadia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel isn't suitable for disabled guests. The exit to the haram involves getting on and escalator which is near impossible for people with significant disabilities. The many times I observed this I felt there was a lack of assistance from the hotel. The female hotel receptionists weren't particularly helpful. The phone in my room didn't work which wasn't great when I was feeling unwell and couldn't contact reception for help. The hotel is quite a walk from the main king Fahad gate and the walk back is uphill. I would recommend staying somewhere closer if you want easy access to your hotel while on your pilgrimage.
Stayed 3 nights in Oct 2025

2/10 Terrible

A.

Stayed 3 nights in Oct 2025

10/10 Excellent

Aishatu

Stayed 6 nights in Oct 2025

8/10 Good

Manjur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel with easy access to the Harem. Although, it is little further than some other similar hotels but those who don’t mind a walk would definitely enjoy the stay. Service is very good, with good variety of breakfast options and is less crowded.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mozzammil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location and good facilities. Very short walk to the haram and lots of food options nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

Nahed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location...the family room we had was the view of Majid el haram.. best ever view .. breakfast was good, really enjoyed.. The only issue we had the wifi connection wasn't very strong.. the haram is 5 minutes walk from the hotel.. overall we enjoyed our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Farshad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and shops are nearby
Stayed 2 nights in Oct 2025

10/10 Excellent

Adil

Stayed 3 nights in Oct 2025