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Retaj Alhayat

3-star hotel near Great Mosque of Makkah

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Photo gallery for Retaj Alhayat

Restaurant
Mini-fridge, electric kettle
Restaurant
Double Room
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Majed Prince Road, Makkah, Makkah Province, 24238
  • Place, Al Malaa Cemetery
    ‪20 min walk‬
  • Place, Masjid Al-Jinn
    ‪20 min walk‬
  • Place, Great Mosque of Makkah
    ‪2 min drive‬

Room options

View all photos for Double Room

Mini-fridge, electric kettle

Double Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Mini-fridge, electric kettle

Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 4 Twin Beds

View all photos for Quadruple Room

Shower, free toiletries, towels, soap

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Shower, free toiletries, towels, soap

Single Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Makkah

City center stay.Your stay at this Al Khansa hotel places you within 3 miles (5 km) of Great Mosque of Makkah and Kaaba. Masjid Al-Jinn and Al Malaa Cemetery are also within 2 miles (3 km).

What's nearby

  • Al Malaa Cemetery - 20 min walk - 1.7 km
  • Masjid Al-Jinn - 20 min walk - 1.7 km
  • Great Mosque of Makkah - 2 min drive - 2.6 km
  • Safa and Marwah - 4 min drive - 3.7 km
  • Kaaba - 4 min drive - 4.7 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪موكاتشينو - ‬17 min walk
  • ‪كفتريا حماده - ‬15 min walk
  • ‪كافتيريا القناعة - ‬13 min walk
  • ‪فول و عريكة السلطان - ‬3 min drive
  • ‪بروست الفروج - ‬6 min walk

About this property

Retaj Alhayat

3-star hotel near Great Mosque of Makkah
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A free area shuttle within 1800 meters is available. Retaj Alhayat also features concierge services, a front-desk safe, and an elevator. Free self parking and valet parking are available.

This 3-star Makkah hotel is smoke free.

  • 370 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Lockers available
  • Coffee shop
  • Dining venue
Retaj Alhayat offers 370 accommodations with complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Makkah hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free area shuttle up to 1,800 m
  • Free covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Retaj Alhayat

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 198 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: AED 100 (from 1 to 10 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and cash.

Property Registration Number 10002213

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property is also known as

Retaj Alhayat Hotel
Retaj Alhayat Makkah
Retaj Alhayat Hotel Makkah

Frequently asked questions

How close is Retaj Alhayat to the airport?

Retaj Alhayat is 57.3 mi (72-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

Does Retaj Alhayat have an airport shuttle?

Retaj Alhayat offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of AED 198 per vehicle.

Does Retaj Alhayat offer free breakfast?

Retaj Alhayat does not offer free breakfast.

Is there a casino at Retaj Alhayat?

No, there is no casino at this hotel.

What time is check-in at Retaj Alhayat?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM.

Is there free parking at Retaj Alhayat?

This hotel offers free self parking and valet parking.

Does Retaj Alhayat have a pool?

Retaj Alhayat does not have a pool.

Does Retaj Alhayat have a restaurant?

Yes, there is a restaurant on site.

Does Retaj Alhayat have a spa?

There are no spa services available at this hotel.

How close is Retaj Alhayat to downtown Makkah?

Retaj Alhayat is 2.4 mi away from Makkah.

Retaj Alhayat Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

farogh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

MAMADOU BOYE

Liked: Cleanliness, staff & service, amenities
It was excellent...!
Stayed 11 nights in Dec 2025

2/10 Terrible

Shahbaz, Riyadh

Disliked: Cleanliness, staff & service, property conditions & facilities
No Clean
Stayed 1 night in Dec 2025

6/10 Okay

ALI, Strongsville

Liked: Property conditions & facilities
Disliked: Amenities
Not bad I rate it as two star hotel water kettle available refrigerator, refrigerator, hand towels the bed wire clean. The air condition was very good.
Stayed 7 nights in Nov 2025

10/10 Excellent

Mohammad Suha

Stayed 15 nights in Sep 2025

6/10 Okay

Iqbal

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel we booked was not the one we ended up in, it is a sister hotel of the one we booked, my group and I were told just as we landed in the airport that the hotel we booked (Retaj Al Hayat) had closed down for unforeseen circumstances (I don't believe this).I didn't realise this till we arrived at the premises and realised the hotel was shut! Luckily there was a random guy around the area who told us to call a number, I didn't have any mobile data so when I eventually did i had recieved messages on Expedia from the hotel managersaying that we needed to go to their other hotel which was in another loaction, this was not great after a long flight! The staff were good and helped when they could, English was not their first language and this is something they need to work on, overall we managed to communicate through Google translate etc The hotel is located on a huge hill which I would not recommend for any elderly or children, they do have a buggy service/ golf cart which is available 24/7 to take you down the hill and up the hill when required, you have to call them on a mobile phone for the to send it down, the traffic at the drop of point is horrendous and usually you end up stuck their for 10-15 minutes etc. It says the walk from the hotel is 10-15 minutes to the mosque ..this is not true it is at least 25 minutes before you enter the Haram at least on the outskirts .. I would use Uber to order taxis as they all charge you double and Uber worked great for us.
Stayed 7 nights in Sep 2025

2/10 Terrible

Abu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Khaled Mohamedwagdy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I would love to share my experience and I know it will be a weird one . What happened is when I went there I found out that the hotel is closed and under construction so I was so disappointed , then I was able to get hold off the manager and he apologized for me and transferred me to a different hotel the other hotel name was alosol almasiah الاصول الماسيه a very nice hotel and so close to the haram .not sure whose mistake was ? Expedia or the hotel .so the 5 starts rating is not for Retaj Alhayat it is for the other one and the manager
Stayed 5 nights in Aug 2025

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Abdoulaye, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, the only thing missing is no microwave in the room, I Will came back Insha Allah
Stayed 6 nights in Feb 2025

6/10 Okay

Momota

The property itself nice for the price but bit far
Stayed 1 night in Jan 2025

2/10 Terrible

Sadhana

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Alles was kapot wc ging lekken en stinken
Stayed 6 nights in Dec 2025

6/10 Okay

Aboubakr

Stayed 1 night in Oct 2025

2/10 Terrible

ahmad

Die Unterkunft war geschlossen. Ich wurde abgezogen. Ich möchte sofort mein Geld zurück haben
Stayed 5 nights in Aug 2025

8/10 Good

Chattah

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025