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Hatten Hotel Melaka

5.0 star property
5-star luxury hotel near Hatten Square, connected to a shopping center

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Photo gallery for Hatten Hotel Melaka

Relax by the rooftop pool, surrounded by lounge chairs and small tables, with a gentle waterfall feature nearby.
Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and desk area.
Guests can dine in style at this restaurant with a round table set for two, featuring a wine glass, plate, and vase.
Relax in our spacious lobby, featuring a comfortable waiting area with armchairs and a TV screen.
Relax in a stylish space with a sofa, coffee table, and floor lamp.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

View in a map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • A Famosa
    ‪5 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

View all photos for Premier Deluxe Suite

Relax in comfort with a large bed, reading area, and TV.

Premier Deluxe Suite

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Enjoy a comfortable stay in this stylish room with two single beds, a desk, and a seating area.

Studio Suite

7.2 out of 10
Good
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and desk area.

Deluxe Suite

7.6 out of 10
Good
(17 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Relax in comfort with a large bed, reading area, and TV.

Premier Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Enjoy a comfortable stay in this stylish room with two single beds, a desk, and a seating area.

Junior Suite

8.6 out of 10
Excellent
(33 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Malacca City

Heart of Malacca City.Steps from the hotel, you'll find Hatten Square and Mahkota Medical Center. Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall are also within half a mile (1 km).

What's nearby

  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.0 km
  • Hatten Square - 1 min walk - 0.0 km
  • Mahkota Parade Shopping Mall - 2 min walk - 0.2 km
  • Mahkota Medical Center - 3 min walk - 0.3 km
  • A Famosa - 5 min walk - 0.5 km

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Restoran Dong Fung 东方茶室 - ‬14 min walk
  • ‪Medan Samudera - ‬11 min walk
  • ‪Restoran Aunty Lee - ‬12 min walk
  • ‪Nasi ayam tabung haji - ‬14 min walk
  • ‪Nasi Lemak Balut - ‬7 min walk

About this property

Hatten Hotel Melaka

5-star luxury hotel near Hatten Square, connected to a shopping center
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square meters) and includes conference space. A children's pool, a fitness center, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

  • 1 building
  • 704 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 15371 sq ft of conference space
  • 1428 sq m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Relax by the rooftop pool with a stunning city view.

Doubletree by Hilton Melaka

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, 875 reviews
The price is CA $108
CA $132 total
includes taxes & fees
Sep 1 - Sep 2
Doubletree by Hilton Melaka

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, mobile payments, Touch 'n Go eWallet, Boost, and GrabPay. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 376 out of 1003 reviews
Rating 8 - Good. 342 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Overall is poor

Day1, basin was chocked. Day2, no floormat(spoken to a staff but not delivered) Day3, no floormat n face towels. Very disappointed with housekeeping.
Stayed 3 nights in Apr 2025

8/10 Good

Mansoor, Bay Point

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very close some off the attractions
Stayed 1 night in May 2025

10/10 Excellent

Sutthiporn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

sindy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointed with the condition and non maintenance of the hotel room. Water hose was licking in toilet, toilet doors as well as main room door was so dirty. Furniture were dusty too. How do you expect quests to return when you don't bother to maintain the cleanliness and standard of the rooms
Stayed 2 nights in Apr 2025

2/10 Terrible

Boo Tiong

Travelled with group
Disliked: Cleanliness, staff & service

Poorly managed hotel

The parking requiring RM40 per entry. Internet very poor and toilet no bidet system. The card to the room faulty and as a result need to change room without any help from the porter
Stayed 2 nights in Apr 2025

10/10 Excellent

Thandayuthapani

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for family
Stayed 2 nights in Apr 2025

2/10 Terrible

TAN

Stayed 2 nights in Apr 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa Alizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

BALVINDER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

4/10 Poor

Teck Chuan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property location is selling point of this hotel and that all.
Shower Level drop off easily. This show that the hotel did not take seriously on their room maintenance (Room 1402).
There are green spots over their glass windows (Room 1402).
Tap water flow was not very smooth as tap faucet set is old and wear off (Room 1402).
Stayed 1 night in Apr 2025

10/10 Excellent

Kin Fai

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were splendid! and the hotel is within walking distance to tourist attraction.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sigmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to be here
Stayed 2 nights in Apr 2025

8/10 Good

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Je donne un 4 grâce à l’emplacement très pratique… près du Red square et de Jonker Street, des restaurants au bord de la rivière et du Chinatown! L’établissement est assez vieux, mais la chambre était grande et propre et le personnel sympathique! Le restaurant sur le toit pourrait être intéressant… mais comme nous étions la semaine nous étions les seuls clients (j’imagine que les week-ends doivent être plus achalandés)! Même chose pour la piscine très tranquille et pas de bar ouvert tel que l’on voit sur la photo … c’était assez froid comme ambiance, mais bien entretenue et pratique pour se rafraîchir après nos journées de marche à visiter!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sue Chneg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great service, good location and friendly staffs
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the complimetary parking which allowed us to walk over to the nearby malls for retail therapy. Room was spacious and the buffet breakfast met our expectations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Apr 2025

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities

Poor Electrical Safety

Unfortunately the hotel is showing signs of age. Particularly with regards to the wiring. I received an electric shock whilst trying to switch off a bedside lamp. This resulted in me having to change rooms as the whole room had fused. The staff however were absolutely lovely and the review is a reflection on the hotel but not the staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Boon Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was helpful and went through the extra mile to assist on my special request which slipped my mind.
Stayed 2 nights in Mar 2025

8/10 Good

Setmar Evaristo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I saw a small cockroach in the toilet, please improve the cleanliness. Though overall stay is good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lupinn

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

May Lin

Travelled with family
Liked: Cleanliness, staff & service
Inconvenient
Stayed 2 nights in Mar 2025