Note fondée sur 927 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
93 % des clients le recommandent
4,2 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 1 mars 2024 sur Expedia
Nice hotel, next to the river
Commentaires de Gestion de l’hôtel
1 mars 2024 par The Management, Gestion de l’hôtel
Dear Nicolas,Thank you for choosing The Pines Melaka and we look forward to serve you again on your return visit to the historical Melaka.'Best regards,The Pines Melaka
2 sur 5
par un voyageur

Bruyant

Publié le 5 août 2019 sur Hotels
Pas agréable du tout, bruyant notamment.
4 sur 5
par un voyageur

Publié le 19 oct. 2015 sur Hotels
Très bon séjour à Malacca
4 sur 5
par un voyageur

Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2024 par The Management, Gestion de l’hôtel
Dear Ruwaidah,Thank you for choosing The Pines Melaka and we look forward to serve you again on your return visit to the historical Melaka in the near future.Best regards,The Pines Melaka
4 sur 5
par un voyageur

Clean not fancy

Publié le 18 févr. 2024 sur Hotels
The hotel does not have fancy furnishings and the junior suite has a very small bathroom. The shower cubicle was leaking water onto the outside floor, making the bath mat wet. We think it is either the grout or the glass seal that lets water seep out. What we like is that the place is clean and the housekeeping staff do a good job, cleaning the rooms.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par The Management, Gestion de l’hôtel
Dear Wai Ling,Thank you for sharing your stay experience. Rest assured that areas highlighted will be shared with the relevant department for improvement.Thank you for choosing The Pines Melaka and we look forward to serve you again on you return visit to the historical Melaka.Best regards,The Pines Melaka
5 sur 5
par un voyageur

Publié le 15 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Front Desk, Gestion de l’hôtel
Dear Nor,Thank you for choosing The Pines and we look forward to serve you again on your next visit to the historical Melaka.Best regards,The Pines Melaka
4 sur 5
par un voyageur

Can you sort out the breakfast food temperature.

Publié le 5 janv. 2024 sur Hotels
Good. The front desk would benefit from some extra training. Overall it was reasonable. There was a funny smell in the gym. The breakfast hot plates only had one burner under two trays so naturally my breakfast was like warm at best 3 days on the run. I even told them in day two so they had the opportunity to rectify this and chose not too. Instead I had to get the chef to warm my food in the microwave.
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Front Desk, Gestion de l’hôtel
Dear Paul,Thank you for sharing your experience with us. We truly apologized for the shortfalls and rest assured your valuable comments will be shared with the units concerned. We hope you had a memorable stay with us and we look forward to serve you again on your next visit to the historical Melaka.Best regards,The Pines Melaka
5 sur 5
par un voyageur

Publié le 3 janv. 2024 sur Expedia
shopping and food very convenient
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Front Desk, Gestion de l’hôtel
Dear Sankaran,Thank you for choosing The Pines and we look forward to serve you again in the near future.Best regards,The Pines Melaka
4 sur 5
par un voyageur

Publié le 30 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Front Desk, Gestion de l’hôtel
Dear Oscar,Thank you for choosing The Pines and well forward to serve you again in the near future.Best regards,The Pines Melaka
4 sur 5
par un voyageur

Publié le 26 déc. 2023 sur Expedia
Clean, friendly staff, adequate parking. However, wifi is slow
Commentaires de Gestion de l’hôtel
5 janv. 2024 par The Management, Gestion de l’hôtel
Dear Say Kee,We are delighted to know that you had a pleasant stay with us during your recent visit. We look forward to welcoming you back to The Pines on your upcoming visit to the historical Melaka.Best Regards,The Management.