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JEN Maldives Male by Shangri-La

4.0 star property
4-star spa hotel perfect for exploring Malé

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Photo gallery for JEN Maldives Male by Shangri-La

2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment rooms, body treatments, aromatherapy
Executive Room, 1 King Bed, City View
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096
  • Place, Maldives Islamic Centre
    ‪3 min walk‬
  • Place, Chaandhanee Magu
    ‪4 min walk‬
  • Place, Male Fish Market
    ‪6 min walk‬
  • Airport, Male (MLE-Velana Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Ocean View

City view

Deluxe Room, 1 Queen Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the area

Malé

Heart of Malé.With a stay at this Malé hotel, you'll be steps from People's Majlis and Medhu Ziyaaraiy. Old Friday Mosque and Mulee Aage Palace are also within half a mile (1 km).

What's nearby

  • Maldives Islamic Centre - 3 min walk - 0.3 km
  • Chaandhanee Magu - 4 min walk - 0.4 km
  • Sultan Park - 5 min walk - 0.4 km
  • Republic Square - 5 min walk - 0.4 km
  • Male Fish Market - 6 min walk - 0.6 km

Getting around

  • Velana Intl. Airport (MLE) - 10 min drive

Restaurants

  • ‪City Garden - ‬1 min walk
  • ‪Gloria Jean's Coffees (Henveiru) - ‬1 min walk
  • ‪Cafe'ier - ‬2 min walk
  • Jen's Kitchen
  • ‪Azur - ‬1 min walk

About this property

JEN Maldives Male by Shangri-La

4-star spa hotel perfect for exploring Malé
JEN Maldives Male by Shangri-La offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 1044 square feet (97 square meters) and includes a conference center. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly JEN Maldives Male by Shangri-La. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 4-star Malé hotel.

  • 1 building
  • 114 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • 1044 sq ft of conference space
  • 97 sq m of conference space
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
JEN Maldives Male by Shangri-La offers 114 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Malé hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in after noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Maldives Male by Shangri-La

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 135.52 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 2 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at JEN Maldives Male by Shangri-La.

Property is also known as

Jen Maldives Male By Shangri
JEN Maldives Male by Shangri La
JEN Maldives Male by Shangri-La Malé
JEN Maldives Male by Shangri-La Hotel
Hotel Jen Malé Maldives by Shangri La
JEN Maldives Male by Shangri-La Hotel Malé

JEN Maldives Male by Shangri-La Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 160 out of 389 reviews
Rating 8 - Good. 128 out of 389 reviews
Rating 6 - Okay. 61 out of 389 reviews
Rating 4 - Poor. 21 out of 389 reviews
Rating 2 - Terrible. 19 out of 389 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel for an overnight stopover between resorts and airport. Seafood platter with Lobster was delicious, mocktails tasted like the real thing. Comfortable bed and great shower. Pool and restaurant on rooftop with spectacular views. Staff amazing! Will definitely stay again 😎☀️🏝️
Stayed 1 night in Sep 2025

6/10 Okay

Juan, Miami

Stayed 1 night in Apr 2025

4/10 Poor

Adele

Disliked: Property conditions & facilities, room comfort
The bedroom felt very damp due to the humidity. There was a dehumidifier already in the room which we used and had to empty of water several times during the night. This meant even the sheets felt damp.
Stayed 1 night in Apr 2025

6/10 Okay

Antonio

Nothing special
Stayed 1 night in Apr 2025

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Apr 2025

4/10 Poor

rolando

Travelled with family and small children
Disliked: Staff & service, amenities
The hotel was quite good the only thing that I didn't think was fair that the reception after 45 min of giving us the room they called me at 12:45 am to charge me $89.32 dollars because one of my daughters was 14 years old we arrived at 11:45 pm we left at 7am only to sleep 5 hours I paid full price room plus the extra they charge for my daughter's $89 without breakfast more than $300 dollars I talked to supervisor name Foaravind which was not great help.
Stayed 1 night in Mar 2025

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached Male late at night, so it made financial sense and was also a safer option to stay in Male for the night and continued our journey to the island resort in the next Morning. We chose Jen, which turned out to be an excellent choice. The hotel is like 15mins drive from the airport. They offer airport transfer on both directions. Walking out of the arrival hall, we were greeted by the hotel driver/staff, which was seamless. We had the executive room, which was quite spacious. The toilet and showering were in separate rooms. The building and rooms were a bit dated, but very clean. The bed and pillows were clean and comfortable. We had no complaint at all. The morning breakfast buffet was at lvl1. It is not sumptuous, but has decent spread including bread, porridge, some warm and cold dishes. The hotel also has a swimming pool and gym on the roof. After breakfast, the hotel sent us back to the jetty where we found and boarded the island resort speed boat. Overall, it's a pleasant stay and trouble free. IMO, this hotel is a good choice for Male layover.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and friendly reception desk staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

John, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Narin

Stayed 1 night in Feb 2025

10/10 Excellent

Feng

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Juliana

Stayed 1 night in Jan 2025

10/10 Excellent

Ellie

Stayed 1 night in Jan 2025

10/10 Excellent

Siu yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Benise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within Male, walking distance to everything around. The breakfast was awesome, wide array of food items from different parts of the world.
Stayed 8 nights in Dec 2024

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - repeatedly - by Anie at reception
Stayed 3 nights in Dec 2024

8/10 Good

Tariq

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly cooperative staff in safe quiet neighborhood near the airport. Suitable for business travelers.
Stayed 3 nights in Nov 2024

8/10 Good

sarah

Liked: Staff & service, property conditions & facilities
The room was decent for the price.
Stayed 1 night in Oct 2024

6/10 Okay

Darlene, WORCESTER

Liked: Cleanliness, staff & service
The staff was exceptionally sweet. The room could use an update with the air quality. The aircon ran loudly and nonstop and there was a persistent mold smell.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Jen, Male

Lovely rooftop pool but limited seating/sun loungers. The restaurant was pretty good. Business orientated hotel but good for an overnight transit stay, if you want to experience Male.
Stayed 1 night in Aug 2024

8/10 Good

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Suleman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JEN Maldives was a great stay. Transfers were arranged swiftly with our resort. Check in was simple and the location was great. The room was great, very clean. Transfer back to the airport was arranged and was provided on time.
Stayed 1 night in Jun 2024

10/10 Excellent

Leeann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful team. Great location
Stayed 1 night in May 2024

10/10 Excellent

Anne, Saint George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great. Loved the restaurant on roof. The roof top pool was amazing. Breakfast was very large with lots of options. Service was excellent. Rooms were clean and comfortable - very nice. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to everything. All taxis knew where hotel was located. Staff were great.
Stayed 4 nights in Mar 2024