Ratings based on 157 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 27, 2023 on Expedia
It is conveniently located in the north of Mallorca at Can picafort. The staff at reception and the pool bar were pleasant. I went in for the all inclusive package and I think it was definitely a mistake. Lunch on a daily basis was a let down with a limited menu, so I decided to skip it on the last two daya at the hotel. The selection of cut fruits and cakes at dessert with exactly the same for every lunch and dinner meal. That was exhausting. The drinks package was good and had nice variety. While I was there there was no evening entertainment at all. For the first 3 daya the room that I was allotted had very patch Wifi and the staircase close to it was closed, I requested to move and they did move me to a btter room for the next few day where I had better coverage of wifi. Would I go back, given everything, probably not!
by A traveller
Posted Aug. 4, 2023 on Expedia
We had a really great time there, the buffet is excellent and the hotel staff are lovely and supportive if you have any issue.
by A traveller
Posted Jul. 9, 2023 on Expedia
Just come home from a week of b b at the Gran Playa. The hotel is perfectly situated 2 mins from the beachfront and the multitude of restaurants and eateries strewn along the promenade as far as you can walk. So many options for drinks and dining. Open all day long and well into the evening. The rooms are basic but have all you require for your stay. Cleaned everyday and bed made. Everything was functioning in the room. ie a/c, fridge, lights, TV. Bed was memory foam and comfortable. Our room had an accompanying balcony which was perfect for drying clothes and towels overnight ready for the next day. Breakfast was from 8-1030 and had an abundance of fresh foods to gorge on whatever your taste. The pool large enough to swim lengths and was surrounded by sunbeds that mostly caught the sun at some or all of the day. Timings of the use of the pool was our only gripe. It was only open from 10-7pm due to having to have a lifeguard on duty at these times. However guests seemed to be permitted to lounge on or baggsie a sunbed before 10am. Early risers will be rewarded!! (beware of towelgate). We used the gym facilities (I know right??!!) once. Sauna Steam and hot tub all worked well. Every member of staff seemed very friendly to us and very helpful. A special mention must go out to Ana on reception. She was amazing and went above and beyond for all our queries and requirements from information gathering to booking excursions, etc. So friendly....WE LOVE ANA!!! Don't hesitate to book!
by A traveller
Posted Jun. 27, 2023 on Expedia
Really friendly service and clean rooms! At night it can get a little noisy due to the outdoor bar being below some rooms but this didn’t impact us. 2 minute walk from the beach and lord of shops / dining options nearby.
by A traveller
Posted Oct. 23, 2022 on Expedia
We had a fabulous time in the hotel, staffs were particularly pleasant. I want to mention Umar in dinning area and Marlon at the bar, they were great, always ready to please the customers with smiles. The buffet was excellent, loads of choices all the amenities was great. Very clean hotel. We loved it and will highly recommend this hotel. Will definitely visit again
by A traveller
Posted Sep. 24, 2022 on Expedia
by A traveller
Posted Sep. 13, 2022 on Expedia
Enjoyed my stay very much.
Reception staff very helpful when, without much notice, my flight was cancelled.
All the staff were friendly and happy to help with anything.
Thank you - would recommend this hotel & resort.
I will always recommend Majorca.
by A traveller
Posted Aug. 28, 2022 on Hotels
Comfortable hotel with friendly staff. Close to beach.
by A traveller
Posted Aug. 13, 2022 on Hotels
by A traveller
Posted Oct. 5, 2021 on Hotels
