Ratings based on 881 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
One night stay.
Posted Jan. 23, 2024 on HotelsOnly one night but couldn't fault anything. Only gripe was it wasnt clear on booking that the spa required pre-booking and cost €8 each .
Staff very helpful and nice.
by A traveller
Posted Jan. 5, 2024 on Hotels
by A traveller
Atención inmejorable
Posted Nov. 12, 2023 on HotelsExcelente experiencia, el hotel es muy cómodo y agradable. El personal es atento y muy servicial. El segundo día tuve problema con la caja fuerte y el cerrojo de la ventana, de inmediato llegaron a arreglarlos, y como no funcionó, me hicieron upgrade a una mejor habitación y hasta una cita gratuita del spa como compensación. Volvería de nuevo a este hotel, super recomendado!
Comment from Hotel Management
Nov. 18, 2023 by Daniel Fernández, Hotel Management
Apreciado Carlos,Muchas gracias por su tiempo y la valoración que hace de su experiencia INNSIDE en nuestro Palma Center. Nuestro mayor placer es la satisfacción del huésped. Estamos encantados de haberlo conseguido con usted. Reciba un cordial saludo,
by A traveller
Posted Nov. 4, 2023 on Expedia
by A traveller
Posted Oct. 30, 2023 on Expedia
The staff was very helpful with arranging cabs and accommodating our early breakfast needs.
Comment from Hotel Management
Oct. 30, 2023 by Daniel Fernández, Hotel Management
Dear Terry,Thank you very much again.When you want to tour Mallorca by bicycle again, we are waiting for you.Kind regards,
by A traveller
Posted Oct. 24, 2023 on Expedia
Great location! Easily walkable to lots of stores and restaurants. Staff was outstanding!
Comment from Hotel Management
Oct. 30, 2023 by Daniel Fernández, Hotel Management
Dear Terry,Thank you very much for your generous evaluation of the INNSIDE experience with us.We hope this is not the last time we welcome you.Kind regards,
by A traveller
Nice stay
Posted Oct. 13, 2023 on HotelsLovely hotel. It’s about a 18 min walk to central Palma which I think is great. It’s quiet so I slept well and the beds were nice.
Staff were very friendly and helpful. The bathroom and room was clean, modern, and well kept. The AC was fabulous. I don’t understand why they don’t have tea coffee facilities in the room. Although you can get coffee from level 7. However the minibar was free which meant I never bought water during my stay!
I used the pool, terrace and gym, all really good!
Comment from Hotel Management
Oct. 30, 2023 by Daniel Fernández, Hotel Management
Dear Anonymous,Dear Terry,Thank you very much for your generous evaluation of the INNSIDE experience with us.We have rooms in which kettle and coffee service is included. We will be happy to inform you which rooms in your next reservation.Kind regards,
by A traveller
Posted Oct. 2, 2023 on Hotels
by A traveller
Posted Sep. 24, 2023 on Expedia
by A traveller from Walsall
Posted Sep. 21, 2023 on Expedia