Ratings based on 881 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

One night stay.

Posted Jan. 23, 2024 on Hotels
Only one night but couldn't fault anything. Only gripe was it wasnt clear on booking that the spa required pre-booking and cost €8 each . Staff very helpful and nice.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 5, 2024 on Hotels
5 out of 5
by A traveller

Atención inmejorable

Posted Nov. 12, 2023 on Hotels
Excelente experiencia, el hotel es muy cómodo y agradable. El personal es atento y muy servicial. El segundo día tuve problema con la caja fuerte y el cerrojo de la ventana, de inmediato llegaron a arreglarlos, y como no funcionó, me hicieron upgrade a una mejor habitación y hasta una cita gratuita del spa como compensación. Volvería de nuevo a este hotel, super recomendado!
Comment from Hotel Management
Nov. 18, 2023 by Daniel Fernández, Hotel Management
Apreciado Carlos,Muchas gracias por su tiempo y la valoración que hace de su experiencia INNSIDE en nuestro Palma Center. Nuestro mayor placer es la satisfacción del huésped. Estamos encantados de haberlo conseguido con usted. Reciba un cordial saludo,
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 4, 2023 on Expedia
5 out of 5
by A traveller

Posted Oct. 30, 2023 on Expedia
The staff was very helpful with arranging cabs and accommodating our early breakfast needs.
Comment from Hotel Management
Oct. 30, 2023 by Daniel Fernández, Hotel Management
Dear Terry,Thank you very much again.When you want to tour Mallorca by bicycle again, we are waiting for you.Kind regards,
5 out of 5
by A traveller

Posted Oct. 24, 2023 on Expedia
Great location! Easily walkable to lots of stores and restaurants. Staff was outstanding!
Comment from Hotel Management
Oct. 30, 2023 by Daniel Fernández, Hotel Management
Dear Terry,Thank you very much for your generous evaluation of the INNSIDE experience with us.We hope this is not the last time we welcome you.Kind regards,
5 out of 5
by A traveller

Nice stay

Posted Oct. 13, 2023 on Hotels
Lovely hotel. It’s about a 18 min walk to central Palma which I think is great. It’s quiet so I slept well and the beds were nice. Staff were very friendly and helpful. The bathroom and room was clean, modern, and well kept. The AC was fabulous. I don’t understand why they don’t have tea coffee facilities in the room. Although you can get coffee from level 7. However the minibar was free which meant I never bought water during my stay! I used the pool, terrace and gym, all really good!
Comment from Hotel Management
Oct. 30, 2023 by Daniel Fernández, Hotel Management
Dear Anonymous,Dear Terry,Thank you very much for your generous evaluation of the INNSIDE experience with us.We have rooms in which kettle and coffee service is included. We will be happy to inform you which rooms in your next reservation.Kind regards,
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 2, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 24, 2023 on Expedia
4 out of 5
by A traveller from Walsall

This traveller left a rating score only Posted Sep. 21, 2023 on Expedia