Ratings based on 657 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 5, 2024
Noise, no too much to order in the restaurant we want to order pasta, they don't have, churrasco they don't have, eggs with ham or bacon they don't have, natural refreshment or natural juice they don't have, we hear the owners are in vacation and the Lady in charge she don't care nothing, the housekeepers they was execelent nice persons, thank you
Comment from Hotel Management
Apr. 6, 2024 by Atención al cliente, Hotel Management
Thank you very much for your rating and comments, we will take them into account for our service improvement.
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 4, 2024 by Atención al cliente, Hotel Management
Muchas gracias por su calificación, le esperamos nuevamente!
by A traveller
Posted Jan. 24, 2024 on Expedia
It's nice not expensive and 2 swimming pools...
Comment from Hotel Management
Feb. 4, 2024 by Atención al cliente, Hotel Management
Muchas gracias por su calificación, le esperamos nuevamente!
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 4, 2024 by Atención al cliente, Hotel Management
Muchas gracias por su calificación, le esperamos nuevamente!
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Feb. 4, 2024 by Atención al cliente, Hotel Management
Muchas gracias por su calificación, le esperamos nuevamente!
by A traveller
Posted Jan. 9, 2024 on Expedia
El servicio de desayuno es terrible. Estuve 2 semanas hospedada y ningun dia me sentì comoda desayunando. No es que solo sea limitado en las opciones, es que te limitan a escoger cuando pueden darte de otras opciones cuando no comes casi nada. No te hacen sentir comodo ni a gusto al desayunar. El area de la piscina limpia aunque el agua estaba fria. La limpieza buenisima y agua caliente. Solo que el trato del personal es lo que hace que uno como huesped no quiera volver.
Comment from Hotel Management
Feb. 4, 2024 by Atención al cliente, Hotel Management
Muchas gracias por sus comentarios, los tomaremos en cuenta para nuestra mejora, una disculpa por el inconveniente.
by A traveller
Posted Jan. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 4, 2024 by Atención al cliente, Hotel Management
Muchas gracias por su calificación, le esperamos nuevamente!
by A traveller
Amazing
Posted Jan. 2, 2024 on HotelsIt a real good experience I already stayed at hotel mozonte like 5 times already , so far I liked
Comment from Hotel Management
Feb. 4, 2024 by Atención al cliente, Hotel Management
Muchas gracias por su calificación, le esperamos nuevamente!
by A traveller
Posted Dec. 25, 2023 on Expedia
Comment from Hotel Management
Feb. 4, 2024 by Atención al cliente, Hotel Management
Muchas gracias por su calificación, le esperamos nuevamente!
by A traveller from CLOVIS
Posted Dec. 14, 2023 on Expedia
Nice place coning back next year for my vacation of Easter
Comment from Hotel Management
Feb. 4, 2024 by Atención al cliente, Hotel Management
Thank you, we will be waiting fo you!!
