Ratings based on 337 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
The best hotel in Manchester.
Posted Feb. 22, 2024 on HotelsHad a gorgeous overnight stay here this Feb. All the members of staff were warm and helpful, everywhere is very tastefully decorated and spotlessly clean, and my room was lovely. Huge, very comfortable bed, great water pressure in the rain shower, and the rooftop pool at night was such a nice, unique feature. I’d 100% recommend it, and would definitely stay here again when I’m next in town.
by A traveller
Posted Feb. 19, 2024 on Hotels
Pool and Spa area were lovely. We ate at the restaurant and the food was amazing too.
by A traveller
Posted Feb. 5, 2024 on Hotels
by A traveller
Posted Jan. 30, 2024 on Expedia
Lovely property in the heart of Manchester
by A traveller
Posted Dec. 13, 2023 on Expedia
by A traveller
Posted Dec. 1, 2023 on Hotels
Was expecting a more from this hotel, didn’t feel very welcomed, was originally told on the phone the spa could be used at any time with but found out that we had to book a slot which was only 1 hour so felt rushed to use it also as it was an extra £40 to the room it didn’t feel worth it. Also felt rushed with the 11am check out time which is my fault for not checking before booking. Also there’s only 1 tiny elevator which was in constant use with hotel guest but also staff and didn’t feel convenient for nipping In and out. Room was nice but felt dusty and woke up in the morning with a very blocked nose from dust particles. Shower was great.
by A traveller
Posted Nov. 13, 2023 on Expedia
5 hour drive from Dundee to get to the car park and was full. 30 minute's navigating about 2 very tightly parked floors to eventually squeeze in a tight space. Arrived at the hotel after a 10 minute walk from the car park to be informed the rooftop pool was closed due to a frozen pipe. The main reason for booking this hotel was the rooftop pool. Once in room we got ready to celebrate my girlfriend's 30th birthday with some pre drinks at the rooftop terrace to then arrive and be told we couldn't use the terrace as a private function was being held that evening. Very disappointed to say the least as we were never informed prior to arriving at the hotel. The rooftop pool was also closed for the 2 night's whilst wee stayed at the hotel. Bed's were also poorly made on the Sunday and our rubbish from the night before wasn't taking away either. Also we had 2 member's of staff knock at our door at different occasions as they were checking everything was ok because our door didn't seem to close properly. The door on our room (50) seemed to bounce and not really sure what the issue was but I've never experienced this before. Overall very disappointed with the stay after paying £530 for 2 night's and we couldn't even enjoy the facilities they advertise.
Comment from Hotel Management
Nov. 26, 2023 by Front Desk, Hotel Management
Hi Callum, Thank you for taking the time to leave a review of your stay here at King Street Townhouse. I understand you have spoken directly to our Guest relations manager regarding your recent stay. I am glad that you were able to resolve the issue faced during your visit.I do hope that we will see you in the not-so-distant future!All the best!
by A traveller
Good stay thank you
Posted Oct. 17, 2023 on HotelsGreat shower, room very pleasant
Comment from Hotel Management
Oct. 23, 2023 by Front of house, Hotel Management
Dear Jemma,Thank you for your recent review following your stay.Warmest regards
by A traveller
Posted Oct. 11, 2023 on Expedia
I had such a lovely relaxing stay at the King Street Townhouse staying in a Luxe Junior Suite and spent a wonderful couple of hours in the Spa. A highlight for me was a 7am dip in the rooftop infinity pool, there was no one else there and I got to enjoy watching the city coming to life. I’ll definitely be booking another stay in the future
Comment from Hotel Management
Oct. 12, 2023 by Front of House Team, Hotel Management
Dear Angela,Thank you for your lovely review.We can't wait to welcome you back in the future.Warmest regards
by A traveller
Posted Oct. 4, 2023 on Hotels
Comment from Hotel Management
Oct. 12, 2023 by Front of House Team, Hotel Management
Thank you for your review.
