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bai Hotel Cebu

4.0 star property
4-star hotel near SM City Cebu

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Photo gallery for bai Hotel Cebu

Outdoor pool, sun loungers
Executive Suite, 1 Bedroom
Lobby
Bar (on property)
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Explore the area

View in a map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
  • Place, SM City Cebu
    ‪3 min drive‬
  • Place, Ayala Center
    ‪6 min drive‬
  • Place, Waterfront Cebu City Casino
    ‪6 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(46 reviews)
  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room

Premier Room

9.6 out of 10
Exceptional
(29 reviews)
  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Mandaue

In Mandaue .You'll find SM City Cebu and Ayala Center within 3 miles (5 km) of this Mandaue hotel. City Time Square and Mandaue City Hall are also within half a mile (1 km).

What's nearby

  • City Time Square - 5 min walk - 0.5 km
  • J Centre Mall - 15 min walk - 1.3 km
  • SM City Cebu - 3 min drive - 2.6 km
  • Ayala Center - 6 min drive - 3.7 km
  • Waterfront Cebu City Casino - 6 min drive - 3.7 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 18 min drive

Restaurants

  • ‪Café Bai - ‬1 min walk
  • ‪Bo's Coffee - ‬4 min walk
  • ‪Wallstreet Coffee Bar - ‬1 min walk
  • ‪AA Barbecue - ‬4 min walk
  • ‪Manila Foodshoppe - ‬3 min walk

About this property

bai Hotel Cebu

4-star hotel near SM City Cebu
Bai Hotel Cebu offers its guests a children's pool, an outdoor pool, and a fitness center. There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly bai Hotel Cebu. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Mandaue hotel is smoke free.

  • 668 guestrooms or units
  • 23 levels
  • 8 dining venues
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

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4.6 out of 5, Wonderful, 1,047 reviews
The price is CA $155
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,488 for adults and PHP 744 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at bai Hotel Cebu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1800.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1488 for adults and PHP 744 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

Reviews

bai Hotel Cebu Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

Reviews

8/10 Good

Grover

Liked: Staff & service, property conditions & facilities
Not A bad place to stay!
Stayed 5 nights in Aug 2025

6/10 Okay

Rosario, Rosedale

Travelled with family
Liked: Staff & service
Only had an overnight stay. Check in was quite slow maybe it was a weekend. The key cards didnt work so housekeeping across the room had to open our room.The bathroom easily gets flooded. Water seems like coming from walls. The carpet on the 6th floor (2nd room) was stinky. The rooftop was pretty cool; the kids pool and the bar. Breakfast buffett was a so-so.
Stayed 1 night in Aug 2025

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 2 nights in Aug 2025

10/10 Excellent

Cinderella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back BAI... I was really surpised with this Hotel, staff and cleanliness was top of the line!!! GO BAi...GO CEBU❤️❤️❤️
Stayed 1 night in Aug 2025

10/10 Excellent

Eleanor L

Stayed 2 nights in Feb 2025

6/10 Okay

Nhuyen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but could be better

Check-in took longer than expected. The room we got had a bad AC and door lock. We had to move room a few hours later. After the move everything was much better. The bed was firm and comfortable. The bathroom needs more lighting as it seems darker than most hotels. It's definitely different than most hotels that there's no free ice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very nice but the staff at the Bai Hotel are some of the best I’ve had the pleasure of staying with! Very friendly and helpful! I’ll definitely stay again and will definitely recommend to family and friends!
Stayed 14 nights in Jul 2025

10/10 Excellent

Mark Arvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel in Cebu that I’ve stayed that has excellent customer service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we have stayed in. Excellent service and very comfortable rooms.
Stayed 3 nights in Aug 2025

2/10 Terrible

Robert

Stayed 2 nights in Aug 2025

10/10 Excellent

Mari Dean

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Satisfied

It wa a short overnight stay for me, but I wnjoyed my stay there so much that I will stay at The Bai hotel during my next visit to Cebu. The staff were very accommodating and kind. The service was excellent and the breakfast was even better than I could have asked for. Thank you Bai Hotel for making my stay a happy one.
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You Rock!

We recently had the pleasure of staying at Bai Hotel Cebu, and we can confidently say it was an outstanding experience from start to finish! BAI HOTEL is a top notch! The service was top-notch—every staff member we encountered was warm, accommodating, and always ready to assist with a genuine smile. Their kindness and professionalism made us feel truly valued as a guest. One of the highlights of our stay was the incredible variety of food available. Every meal was a delight. The quality, presentation, and flavors were simply outstanding! The hotel itself is modern, clean, and well-maintained, offering a comfortable and luxurious ambiance. With its excellent amenities, great location, and the best hospitality, Bai Hotel Cebu is definitely a place we would highly recommend. We can’t wait to come back! 🌟👏
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice indeed, the staff are very welcoming and always happy to help
Stayed 6 nights in Jul 2025

10/10 Excellent

Judeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Rowena, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff & service.
Stayed 2 nights in Jul 2025

10/10 Excellent

LOTCHE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water splashed out from the toilet urinal when you flash, maybe because of water high pressure.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Stayed 2 nights in Jul 2025

10/10 Excellent

emillie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2025

10/10 Excellent

Rojita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was awesome, clean, staff so accommodating, accessible, close to shoppings store, will recommend and will comeback.
Stayed 5 nights in Jul 2025

8/10 Good

LOTCHE

Liked: Cleanliness, staff & service, property conditions & facilities
Book for 2 adult and 1 minor online, however was charged additional 1500 pesos for my 1 minor child at the counter. It was already considered in the booking. So disappointed of their hidden fees.
Stayed 1 night in Jul 2025