Ratings based on 450 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by allen, Hotel Management
Dear Sir Randy,Thank you for sharing your feedback from your recent stay with us on January 20, 2024. We appreciate your 4star rating about the cleanliness of our hotel.However, we are truly sorry to hear about the lapse in customer service you experienced. Providing excellent service is of utmost importance to us, and we regret that we fell short of your expectations in this matterThank you for bringing this to our attention. We look forward to the opportunity to welcome you back and demonstrate the high standard of service we aim to provide.Kind regards,Allen C. ValerioHotel Manager
by A traveller
Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by allen, Hotel Management
DearSir Edgardo Javier,Thank you for taking the time to provide your feedback. We greatly appreciate your positive review and are delighted to hear that you experienced very good service and a comfortable stay during your time at Eurotel Las PinasReceiving a 4-star rating is a wonderful acknowledgment of our team's efforts, and we are pleased to have met your expectations. Your satisfaction is our priority, and we are grateful for your recognition of our service quality.We hope to have the pleasure of hosting you again in the future. Thank you for choosing our hotel.Best regards,Allen C. ValerioHotel Manager
by A traveller
Posted Dec. 23, 2023 on Expedia
by A traveller
Posted Dec. 23, 2023 on Hotels
Location was excellent super near SM only draw back CABLE was DOWN ALL DAY couldn't watch anything.. only supplied little soap and shampoo.. breakfast was average...
Comment from Hotel Management
Dec. 26, 2023 by hotel manager, Hotel Management
Dear Sir/Mam'Thank you for staying with us here at Eurotel Las Pinas. Thank you for taking time to let us know your experience during your stay. We would like to apologize for the inconvenience that you experienced with the Cable connection. Rest assured that we will look into and improvements will be made. Again, thank you and hoping to welcome you again here on your next visit in the area.Best Regards'The Hotel Manager– Eurotel Las Pinas Hotel (12/26/23)
by A traveller
Just fine
Posted Dec. 9, 2023 on HotelsEurotel Las Pinas is a older but ok maintained hotel, service is good but the food leaves much to be desired.
Bathroom is ok for the price.
Comment from Hotel Management
Dec. 17, 2023 by hotel manager, Hotel Management
Dear Ms. Leif, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been dealt with accordingly. We do hope you give us another chance as we will definitely improve our services.Sincerely,Hotel Manager-Eurotel Las Pinas Hotel (12/17/23)
by A traveller
Posted Dec. 4, 2023 on Hotels
Amazing hehe some ghosts but it’s nice
by A traveller
Posted Nov. 27, 2023 on Expedia
The best
Comment from Hotel Management
Dec. 11, 2023 by hotel manager, Hotel Management
Dear Ms. Nicole'Thank you for staying with us here at Eurotel Las Pinas. Thank you for taking time to let us know your experience and for giving us excellent ratings during your stay. We are glad that we met your expectations. Again, thank you and hoping to welcome you again here on your next visit in the area/Best Regards'The Hotel Manager-Eurotel Las Pinas Hotel (12/11/23)
by A traveller
Posted Jun. 26, 2023 on Expedia
by A traveller
Posted Jan. 29, 2023 on Expedia
The location is very convenient. It is right across from SM Southmall. The bathrooms are not designed well. The standard room shower area has no curtains or barrier and the floor gets flooded. The suite room bathrooms tubs are elevated and makes it difficult and unsafe to get in and out. The bathroom tubs also do not drain well and makes it difficult for guests to take showers after another person just finished taking a shower.
by A traveller
Im not comfortable to used there beds/matress.
Posted Jan. 28, 2023 on HotelsWill the service was very good specially the people in reception.
My concern is there bed was not comfortable and also the bed sheet and blanket are all old and grayish..
Towels are not good and its very old as well
Comment from Hotel Management
Apr. 26, 2023 by Mark, Hotel Management
Dear Mr. Joseph, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been dealt with accordingly. We do hope you give us another chance as we will definitely improve our services.Sincerely,Mark VillasenorHotel Manager
