Note fondée sur 130 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cool
Publié le 23 mai 2019 sur HotelsCommentaires de Gestion de l’hôtel
24 mai 2019 par Ram Millan, Gestion de l’hôtel
Dear Valued Guest,
Greetings from Red Planet Manila Binondo!
Thank you for taking the time to share your review We would like to express our sincere gratitude for given us the perfect score. Rest assure that we will continue to go the extra mile to ensure that we deliver the best guest experience.
Sincerely,
Ram Millan
Hotel Manager
par un voyageur
Top top
Publié le 8 mars 2019 sur HotelsPersonnel très aimable, nous sommes arrivé pour une nuit à 4 heure du mat. La réceptionniste nous a offert un Check out jusqu’a 14 h au lieu de midi, ce qui est très appréciable. Le service est nickel pour le tarif que nous avons payé.
Commentaires de Gestion de l’hôtel
9 mars 2019 par Ram Millan, Gestion de l’hôtel
Dear Valued Guest,
Greetings from Red Planet Manila Binondo!
We are delighted to learn that you enjoyed your most recent stay with us at Red Planet Manila Binondo. Please be assured that we have shared your encouraging words with our team.
We look forward to welcoming you again soon.
Sincerely,
Ram Millan
Hotel Manager
par un voyageur
Publié le 2 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2019 par Ram Millan, Gestion de l’hôtel
Dear Valued Guest,
Greetings from Red Planet Manila Binondo!
Thank you for taking the time to share your review. We would like to extend our sincere gratitude for giving us a high score and positive review. Rest assure that we will continue to go the extra mile to ensure that we deliver the best guest experience.
We greatly value your support and look forward to welcoming you back in the near future.
Sincerely,
Ram Millan
Hotel Manager
par un voyageur de Evian
Très bon rapport qualité / prix - tres bon service
Publié le 14 mai 2018 sur HotelsNous avon pris une petite chambre en dernière minute pour les 2 premières nuits qui ont suivies notre arrivée. C’etait Très bien! L’hôtel est neuf, les chambres sont modernes et bien équipées. Le staff est souriant, agréable et fait tout pour nous aider.
Le quartier n’a rien d’extraordianire Et il y avait des travaux lors de notre séjour (donc un peu de bruit à partir de 10h le matin) mais pour tout le reste c’était très bien!!
Commentaires de Gestion de l’hôtel
18 mai 2018 par Meriam, Gestion de l’hôtel
Dear Valued Guest,
Thank you for choosing Red Planet Manila Binondo as your choice hotel! We would like to express our deepest gratitude for giving us a high score however, would it be possible to translate your review in english so that we will improve more the areas that we're unable to meet your satisfaction.
Once again, thank you very much and we look forward to welcome you again in our Planet.
Sincerely,
Meriam
Hotel Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Walked outside and confronted by 4 beggars. Not impressed. Most electrical circuits don’t work. Tv was turned off between last stay and ours. Horrible location. Full of noise. Bed was comfortable but design was very basic. Won’t stay here again
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Cana, Gestion de l’hôtel
Hi Darryl, Greetings from Red Planet Manila Binondo! Thank you for taking the time to share your feedback. We're deeply sorry to hear about your disappointing experience during your recent stay with us. Please accept our sincerest apologies for falling short of your expectations.We take the safety and comfort of our guests very seriously, and we regret that you encountered an uncomfortable situation with beggars outside the premises. Rest assured, we're actively addressing this concern to ensure the security of our guests and the surrounding area.Regarding the maintenance issues you mentioned, we apologize for any inconvenience caused by the electrical circuits and TV. We're working diligently to rectify these issues to ensure they do not reoccur in the future.As for the noise disturbance and location concerns, we understand how this can greatly impact your overall experience. We continuously strive to provide a peaceful and enjoyable environment for all our guests and will take steps to minimize any disturbances in the future.We're glad to hear that you found the bed comfortable, although we regret that the overall design did not meet your expectations. Your feedback is invaluable to us as it helps us identify areas for improvement.We truly value your feedback, and we hope that you will reconsider staying with us in the future. Sincerely yours, Maria Linda B. Asumo Hotel Manager
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Cana, Gestion de l’hôtel
Hi Jose, Greetings from Red Planet Manila Binondo!It is always a pleasure to know that our guests are satisfied with their stay as it is what we strive for every day. Thank you for the perfect rating and for choosing to stay with us. It was our pleasure to serve you and we look forward to having you with us again soon. Sincerely yours,Maria Linda B. Asumo Hotel Manager
par un voyageur
Publié le 18 févr. 2024 sur Expedia
For the price, hotel is quite new,nice location, staff are helpful and attentive, they just have to provide newer towels, more sturdy soap dispenser and better shower room enclosure
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Cana, Gestion de l’hôtel
Hi Noelito, Thank you very much for sharing with us your feedback. Letting us know what you like and don't like about your experience will greatly help us improve. We are delighted to know that you have enjoyed your stay and that we have met most of your expectations in terms of the location, service of our staff and value for money.Thank you for the perfect rating and for choosing to stay with us. We look forward to the pleasure of welcoming you back in the not too distant future. Sincerely yours,Maria Linda B. Asumo Hotel Manager
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Cana , Gestion de l’hôtel
Hi Robert,Thank you for the perfect rating and for choosing Red Planet Manila Binondo. It was our pleasure to serve you and we look forward to serving you again soon. Sincerely yours,Maria Linda B. Asumo Hotel Manager
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Ryan Codilan - Duty Manager, Gestion de l’hôtel
Hi Raezil.Greetings from Red Planet Manila Binondo! We are extremely happy that we met your expectations in staying with us. Red Planet Hotels are very accessible and strategic with its locations to cater our valued guest needs and wants. Your feedback will surely be shared to our whole team. We hope that you can visit us again here in Binondo soon. Best regards, Ryan Codilan Duty Manager
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Overal pretty good but the doors could use some sound proofing
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Ryan Codilan - Duty Manager, Gestion de l’hôtel
Hi Christian.Thank you for the five star rating and positive feedback. Your overall satisfaction is important to us so we can create more memorable experiences for our guest to treasure.We hope to accommodate you again soon. Have a nice day!Best regards,Ryan CodilanDuty Manager
