Note fondée sur 80 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Hotels
par un voyageur
Publié le 5 mars 2024 sur Expedia
When we first entered the room after checking in, we discovered the bathroom had a puddle and the towel was wet. There is no extra toilet roll to replace the skinny roll that was on the toilet holder. Breakfast buffet is less than mediocre. However, the staff are friendly and very accommodating, so this is the only plus in this stay.
par un voyageur
Pleasant Stay
Publié le 2 mars 2024 sur HotelsThe hotel’s location was very convenient to all. Although the place was outdated the customer service was excellent. The managers and the front desk people even the housekeepers were very polite.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
i did not know that the free breakfast in Expedia meant I had to pay for breakfast when I got there. My room was clean and always supplied with bottled water.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
The lady at the restaurant where we had breakfast was very courteous & wonderful. The cleaners were kind. However this hotel is NOT even a 3-star for us. I dont normally leave comments to criticize as if i dont have anything nice to say i usually just keep quiet. But im compelled to share on this hotel for others to be aware of.
First, the washroom has MOLD all over the bottom sides of the wall including d shower area. If a hotel is well maintained a deep cleaning or maybe caulking will resolve this or whatever needs to be done as this could be a HEALTH issue.
Secondly, the first time and subsequent times i tried to dial “0” to reach hotel desk operator - no one answers. Tried several times. Finally 4th day - tried again and after SEVERAL rings i got an answer - wow. So my question was “can i print aomething fr your business centre”!- their reply “are there aeveral pages”, my answer yes. There will be a charge. I said Ok. Then d operator said he will get back to me to find out how much and i said Ok thanks. Waited and they did not get back to me at all - at all… obviously they lack good customer service in this hotel. So attempted the last time. Ao finally they answered 3 pesos/pg - which was ok. Then they got back to me and changed their minds and said - mom its not 3 but 5 pesos per pg. I said ok. Then they changed their minds again and said its not 5 but 10 pesos per pg. Even though i can pay that cost, no hotel with good customer serv would do that
par un voyageur
Publié le 14 févr. 2024 sur Hotels
par un voyageur
Publié le 9 févr. 2024 sur Hotels
I love Summit Hotel. The staff topped my rating- they were all absolutely great and went above and beyond to make me feel comfortable. My junior suite was nice and big. The cafe had delicious food. Lastly the hotel was close to the shopping area and the Catholic church. It also was not pricey. I rate it 10!
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Nice clean hotel. Easy walk to Greenhills shopping. Great value.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Great stay. Friendly and helpful staff. Good buffet spread. Everything was good about our stay, except for the fact that they provided only one small toilet paper roll for two people, which we used up in the first day of our stay. Given that the roll was quite small they should have provided at least 2. I brought this up with management on our first day and the next day, we were still provided with just one small roll.
par un voyageur
Publié le 28 janv. 2024 sur Hotels
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