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Hotel Novus Caoba

3.0 star property
3-star hotel with a spa, connected to a shopping center

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Photo gallery for Hotel Novus Caoba

Exterior
Reception
Restaurant
Lobby
Laptop workspace, free WiFi

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Etanislao Reyes and Ana Delia Jorge, 1, Mao, Valverde, 61000
  • Place, Cofresi Beach
  • Place, Ocean World Adventure Park
  • Place, Malecón De Puerto Plata

Room options

Standard Single Room, Balcony, City View

  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Standard Double or Twin Room, Balcony, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

About the area

Mao

City center stay.Stay at this Mao hotel and you'll be within 32 miles (52 km) of Templo de Las Americas and Playa El Castillo. Fricolandia and Colinas Mall are also within 32 miles (52 km).

Restaurants

  • ‪La Casona - ‬14 min walk
  • ‪Picardie, Pasteleria Cafe, Mao - ‬1 min walk
  • ‪Morel Food Court - ‬11 min walk
  • ‪Mofongo Roberto - ‬12 min walk
  • ‪Rest. El Meson - ‬10 min walk

About this property

Hotel Novus Caoba

3-star hotel with a spa, connected to a shopping center
Hotel Novus Caoba offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. Hotel Novus Caoba also features spa services, concierge services, and laundry facilities. Free self parking is available.

This 3-star Mao hotel is smoke free.

  • 47 guestrooms or units
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Novus Caoba offers 47 accommodations. Rooms open to balconies. This Mao hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include shower/tub combinations. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Novus Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.

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Property amenities

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 10

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 10 and a deposit of USD 50 per stay

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 10 one-time cleaning fee
  • Hosted evening meal: USD 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, debit cards, and cash.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Hotel Novus Caoba Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

2.0/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Onoria

Stayed 4 nights in Dec 2025

2/10 Terrible

Alexis

No tenían mi reserva, no reconocieron el pago que hice por Expedia
Stayed 1 night in Dec 2025

2/10 Terrible

Ramon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No habia agua caliente, no tenia wifi, la habitacion es vieja, el aire no enfria, el baño sucio no repetiria nuevamente
Stayed 2 nights in Dec 2025