Ratings based on 864 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 4, 2023 on Hotels
by A traveller
Great location.
Posted Jul. 4, 2023 on HotelsThe location is perfect for walking to shopping and attractions. Parking lot is sometimes too full and guests must park on street. Air-conditioning did not work well and room was a bit too warm. Staff was pleasant and helpful.
by A traveller
Posted Aug. 28, 2021 on Expedia
Perfect location. very friendly staff. on site parking. great breakfast.
by A traveller
Posted Jul. 18, 2021 on Hotels
by A traveller
No air conditioning, can’t recommend for summer
Posted Jul. 9, 2021 on HotelsHopefully this review will find its way to hotel management and owners. Let me start with positive points which are renovated facilities, good breakfast and air conditioned public areas. BUT, no air conditioning in classic twin room which was sad suprise for our family. It was 26C outside, and probably closer to 30C inside the room 24/7. You can’t expect this from renovated 4-star hotel where everything else is upgraded and room rates are rather expensive, and where air conditioning is from the 80s with yellow 3-step control panel. It was literally blowing warm air inside and the whistling noise was disruptive. I asked for possibility to change the room or upgrade it, but apparently all rooms have this outdated AC. I won’t come back to this hotel before they invest in decent air conditioning. Fridge with cold drinks for the kids could have helped a bit, but there is no mini-bar fridge in the rooms.
Secondly, we arrived with Viking Line cruise ship and when we arrived on Sunday to the reception of hotel, there was already long queue and only one staff member registering customers. This hotel should be prepared for cruise ship arrivals and prepare second desk for registering. It took about 20min. And when it was our turn at 2:55 pm, we were told that rooms are not ready, come back in the evening. Easier said than done with 1 and 4 year old kids. ”Take your luggage to luggage room” OK, but when we came to luggage room it was closed and nobody opened it. Bad service.
by A traveller
Posted May 15, 2021 on Hotels
by A traveller
Tourist
Posted Aug. 20, 2020 on Hotels10/10 would recommend and visit again.
by A traveller
Highly recommended
Posted Aug. 13, 2020 on HotelsExtremely clean and fresh, conveniently located and with a great restaurant in the premises.
by A traveller
Family friendly hotel
Posted Jul. 18, 2020 on HotelsI slept really well at the hotel. Quiet A/C, darkening curtains.
Hotel interior was newish and Scandinavian. Functional. Lacking minibar was a small surprise.
Room cleaning was a disappointment. The room was in pristine condition when we arrived, no complaints. But. During our stay the cleaning was not daily but needed to be requested separately. And the quality of the room cleaning wasn't that good.
In general, we enjoyed our stay. Good breakfast, good sleep, friendly staff. I would stay at the same hotel next time.
by A traveller
Good basic hotel
Posted Jul. 9, 2020 on HotelsWe stayed one night in hotel Pommern. Everything was in order and as expected. The location of the hotel is very convenient if you arrive by ferry. The breakfast was good.
Comment from Hotel Management
Jul. 10, 2020 by Caroline, Ålandhotels, Hotel Management
Thank you for your kind words!
Very welcome back!
