Ratings based on 96 Guest Reviews
Hear it directly from our travellers
2.8 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 7, 2024 on Expedia
Worst hotel I have EVER booked. Filthy, bedbugs, dilapidated. This establishment shouldn’t even be listed on Expedia. Owner refused to refund me, did not stay, slept in my car, had to wash everything I owned. ZERO STARS
Comment from Hotel Management
Feb. 7, 2024 by Tj, Hotel Management
Hi,I am the property General Manager, I denied your refund for a number of reasons.First, you occupied the room for over 3 hours.Second, you reorganized the entire room moving all the furniture around.Third, this room was just remodeled. New furniture, bedding, curtains, shower curtain, towels etc.Fourth, I inspected the room and it was clean. Fifth, I watched you on our CCTV. You had no personal belongings so you did not wash anything.It was the opinion of my onsite Manager that you were under the influence of something causing you to behave erratically and watching you on our CCTV I agreed.Given these circumstances, I refused your refund.You clearly did not like my decision so you left a dishonest review.I feel sorry for you and wish you well.
by A traveller
Posted Jan. 22, 2024 on Expedia
It was ok
by A traveller from Watertown
Posted Jan. 7, 2024 on Expedia
Dirty room had to wear socks. No top sheet. Window doesn't lock.
by A traveller
Posted Jan. 2, 2024 on Expedia
by A traveller
Posted Dec. 19, 2023 on Expedia
by A traveller
Posted Dec. 11, 2023
There was no way to lock the window in the room. The door had a broken latch lock. Didn't feel safe leaving anything valuable in the room. The bathtub was disgusting. The room needs a total deep clean. The parking lot was unsafe because it wasn't salted for the snow and ice. Wouldn't recommend staying there.
by A traveller
Disappointing
Posted Oct. 7, 2023 on HotelsI was charged more than agreed upon with Hotels.com. They cancelled my reservation. Door didn’t lock. Had not been cleaned well in a while. Train went by twice a night blaring horn. Step back time about 70 years.
by A traveller
Posted Sep. 29, 2023 on Expedia
My bathroom looked like it hadn’t been cleaned in months. There was a layer of dirt on all furniture. The floor at dust along all the edges. Luckily the sheets looked clean. Needless to say I didn’t use the bathroom at all, and kept my shoes right by my bed so I wasn’t stepping in the floor.
Comment from Hotel Management
Sep. 30, 2023 by Al, Hotel Management
Thank you for your review. I had a manager to check the condition of the room that you stayed (room 1) and couldn't verify the conditions you mentioned. Our manager found it fairly clean this afternoon. Any unsatisfied guest may request a room change if necessary. Our little cozy motel is certainly not a Ritz Carlton but we strive to provide a comfy stay in a convenient location in our small town.
by A traveller
Posted Aug. 14, 2023 on Hotels
by A traveller
Posted Aug. 13, 2023 on Expedia
