Ratings based on 130 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 4, 2022 on Expedia
A bit old, but has a pool and a bar with kind staffs, all you need for the vacation.
by A traveller
Posted May 15, 2022 on Hotels
Upon checking in, the clerk took everyone’s ID and would not return them till hours later. There were nine of us and she tried to tell us which of the three rooms everyone was to stay in. We had already planned out who was where and she tried to dictate where we were to sleep. The air conditioner in our room was very loud and the beds were not comfortable. This is advertised as a four star hotel but it seemed more like a two star. The pool closed at 6pm so we didn’t get to use it at all.
by A traveller
Posted Aug. 16, 2020 on Hotels
Excellent customer service, delicious food, extremely friendly staff. Very good location and nice facilities !
Comment from Hotel Management
Aug. 31, 2020 by Nelly , Hotel Management
thanks for feedback!
we hope to see you again
by A traveller
Relaxing Vacation
Posted Jun. 26, 2020 on HotelsThe hotel staff was friendly and helpful. The hotel is really clean. We watch them consistently clean while staying here. We paid for the full meal so that we didn't have to leave the hotel. The 4 course meal is amazing for both lunch and dinner. Breakfast was included and we were served due to covid which we didn't mind. The hotel have pool on site and their own private beach just across the street. They are a little ways from the town which was perfect for us who just want to sit relax and enjoy the beach.
Comment from Hotel Management
Jun. 26, 2020 by Nelly , Hotel Management
Dear Belinda, thanks a lot for feedback !
we are really happy to know that you are satisfied about your holiday ! We hope to see you again . Thank you!
APH****
by A traveller
Posted Oct. 22, 2019 on Expedia
Good location and walking distance to the beach. However, I expected the room to have a kettle and tea bags
Comment from Hotel Management
Oct. 22, 2019 by Nelly , Hotel Management
Dear Mister Wez, thanks for feedback !
we gived to you a kettle , we hope to host you again, you will find kettle and tea bags in room :)
by A traveller
Posted Oct. 7, 2019 on Hotels
Staff are amazing especially the receptionist, food and service are also good,private parking its very safe.
Comment from Hotel Management
Oct. 7, 2019 by Francesco, Hotel Management
Thanks a lot for feedback!
we hope to see you soon again!
Best regards :)
by A traveller
Lovely Hotel with views of Mount Etna
Posted Sep. 25, 2019 on HotelsLovely hotel with a fantastic swimming pool. Reception staff were wonderful and food in the restaurant was a reasonable price.
The pebble beach is nice with sun beds and parasols free for guests but I didn’t bathe in the sea because it was a steep entry - difficult with the pebbles but it was nice to relax by the sea then swim in the pool.
Bus stop only 200 metres away with just one bus to Taormina which leaves at 10am returning from Taormina at 4pm but it is a request stop so need to ask the reception staff to ring and book it. The bus fare is about 5 euros return so very good price.
Train station is about 2 miles away. We walked from Giarre Riposto station downhill to Riposto then level walking along the coast road to the hotel but got a taxi back when we left. That was 10 euros so not bad. Train fare from Giarre Riposto to Catania is 3.10 euros and the bus fare from Catania station to the airport is 4 euros. All very easy. The hotel could arrange a taxi all the way to the airport for 70 euros.
Comment from Hotel Management
Sep. 25, 2019 by Nelly , Hotel Management
Thanks a lot for feedback !
We hope to host you again
See you next time in Sicily !
by A traveller
Posted Sep. 14, 2019 on Hotels
Comment from Hotel Management
Sep. 16, 2019 by Nelly , Hotel Management
GRAZIE MILLE PER IL SUO FEEDBACK
by A traveller from Reading UK
Posted Sep. 7, 2019 on Expedia
Pool beautiful and clean and bar area very luxurious and pretty. Pizza is delicious and breakfast is nice. Staff very friendly and helpful. Location is a bit secluded but private beach is nice and if you have a car it’s fine as not far from Giardini-Naxos and Taormina. Painting the balconies and front of building would be fantastic as it’s not as nice as the rest of the building but for the price we paid I cannot complain. Thank you for a lovely stay
Comment from Hotel Management
Sep. 8, 2019 by Nelly , Hotel Management
thank you very much for feedback !
we hope to host you again :D
Nelly
by A traveller
not a great experience
Posted Aug. 30, 2019 on HotelsThe staff were nice and friendly, the location was convenient, however there were a few of issues which made a difference:
1- most importantly, the air conditioning was terrible, I could barely sleep during my stay in the hotel, upon complaining to the staff there was no improvement. Aircon is the most important feature of a hotel in my opinion as it can ruin your holiday, in this case, it did
2- access to the beach is free, however, external customers have preference to take the first three lines of beach beds, if you ask for one of the front line beds they’ll refuse even if there are plenty of free beds because “they are reserved for paying customers” as if we were not paying customers? It’s part of the hotel, not charity, this in my opinion is
3- the pool closes at six, if like us, you like to explore during the day and expect to come back to have a refreshing end of the day in the pool then this is not the right hotel for you. I did not get to enjoy the pool because of this. It’s the middle of summer and they close the pool when the sun is high, not great.
4- kayaks and pedalo boats in the private beach are very expensive, over 10 pounds an hour which is more than we experienced anywhere in the east coast of sicily and there is no benefit to hotel guests
5- gym was closed
I would not stay there again.
Comment from Hotel Management
Aug. 30, 2019 by Nelly , Hotel Management
THANKS FOR FEEDBACK!
