Ratings based on 57 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from port townsend
Posted Mar. 2, 2024 on Expedia
amazing property, amazing room!
by A traveller
Posted Feb. 25, 2024 on Expedia
We only stayed one night at Cenobio but we really enjoyed it. Specially staff like Mario, went over and beyond to help us in anything we needed. They helped us with luggage since the hotel is not close to main streets and we had my to worry about the car. The view from our window was breathtaking. We will totally return to this beautiful hotel.
by A traveller
Posted Dec. 28, 2023 on Expedia
It was a clean, cozy, and warm room with enough space for a family. Staffs were friendly. Easy to take a look around Matera while walking. Good experience to stay in a cave hotel.
by A traveller
Posted Dec. 27, 2023 on Expedia
by A traveller
Posted Nov. 21, 2023 on Hotels
by A traveller
Posted Nov. 14, 2023 on Expedia
I did not like that when I first requested parking it was not communicated that the acces to the hotel by car was not permitted. I made the reservation and counted on the information provided on your site, which did not warn of any issues regarding parking. The hotel advertised that parking was available and it was it. Between my reservation and checking, the hotel sent me information by mail warning me about the need to park outside the ZTL area and gave me instructions about parking. Unfortunately, by the time I read the hotel message I had already attempted to go straight to the hotel, which I later found that it wasn’t possible and had actually committed a traffic offense for entering the ZTL zone by car (I went in and out right away after being warned by a resident that I had committed a traffic violation). The traffic violation has not arrived but after searching for information about this, I learned the fine would be considerable - between 90 and 180 euros! I believe the whole thing was a bad experience that could have been avoided if given the right information when making rhe reservation online. Not fair, and not a good busines practice.
by A traveller
Posted Oct. 31, 2023 on Expedia
Will Definitely recommend and would like to comeback again .
by A traveller
Posted Oct. 24, 2023 on Expedia
Good service, great hospitality.
I wanna visit again.
I really appreciate hotel staffs.
by A traveller
Posted Oct. 20, 2023 on Expedia
Great location and friendly and helpful staff
by A traveller from Miami
Posted Oct. 7, 2023 on Expedia
We loved the experience to spend the night in a cave, the room is really amazing!
