Skip to main content
Beginning of main content
4.0 out of 5

"Like - Professional and courteous and attentive staff. Great Food. Good Onsen. The nearby Clasuwa restaurant was fabulously good. Numerous things to d ... " More

By a verified traveller on Wed 28 Oct 2020

Enter dates to see availability

Hotel Description

3-star ryokan near Lake Suwa

Kamisuwa Onsen stay

A stay at this Kamisuwa Onsen ryokan places you steps from Lake Suwa Geyser Center and within a 5-minute walk of Takeya Miso Kaikan. Sanritsu Hattori Museum of Arts and Katakura Hall are also within half a mile (1 km).

Property Amenities

This ryokan doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box is also provided.

[Kakei] Japanese Room (8 tatami) Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max
CA $226* Per night/room 28 May - 29 May

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

Universal Semi Suite 5F, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Universal Suite 6F, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

[Anei] Japanese Room (10 tatami) Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

[Hikarigami] Japanese Room (12 tatami) Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 5 Max

Kamisuwa Onsen Hotel Shinyu ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Kamisuwa Onsen Hotel Shinyu

Family (1)
4 out of 5
Like - Professional and courteous and attentive staff. Great Food. Good Onsen. The nearby Clasuwa restaurant was fabulously good. Numerous things to do and see around the lake, and there were thousands of migrating ducks and other birds on the lake. Didn't like - No Lake view as advertised, room otherwise fine, but was in the center of the building. View was 2/3 adjoining wing wall and 1/3 parking lot

Posted by , from Yokosuka, Japan on 28 Oct. 2020

Was this review helpful to you?

About the Kamisuwa Onsen Hotel Shinyu

Location 2-6-30 Kogandori, Suwa, Nagano-ken 392-0027

Property Features

Kamisuwa Onsen Hotel Shinyu offers its guests spa services, gift shops/newsstands, and a front-desk safe. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this 3-star Suwa ryokan.

  • 42 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kamisuwa Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Kamisuwa Onsen Hotel Shinyu offers 42 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Air conditioning

Food & Drink

For a fee, guests can enjoy Japanese breakfast daily from 7:00 AM to 9:00 AM.

Spa Services

  • Massages
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 5 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 5 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 5 AM
  • Front desk closes daily at midnight
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Hotel Names

  • Hotel Shinyu
  • Kamisuwa Onsen Shinyu
  • Kamisuwa Onsen Shinyu Suwa
  • Kamisuwa Onsen Hotel Shinyu Suwa
  • Kamisuwa Onsen Hotel Shinyu Ryokan
  • Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

You should know

  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing http://www.travelocity.ca/Suwa-Hotels-Kamisuwa-Onsen-Hotel-Shinyu.h18577061-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Suwa-Hotels-Kamisuwa-Onsen-Hotel-Shinyu.h18577061-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Suwa-Hotels-Kamisuwa-Onsen-Hotel-Shinyu.h18577061-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.