Shirafune Grand Hotel

3.5 star property
Enjoy the free WiFi at this 3.5-star Matsumoto hotel

Choose dates to view prices

Photo gallery for Shirafune Grand Hotel

Pool
Dining
Lobby
Flat-screen TV
Japanese-Style Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515
  • Place, Chubu-Sangaku National Park
    ‪1 min walk‬
  • Place, Kappa Bridge
    ‪34 min drive‬
  • Place, Kamikochi Visitor Center
    ‪34 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪68 min drive‬

Room options

Japanese-Style Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

Basic Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Japanese-Style Room

  • Mountain view
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

About the area

Matsumoto

In Matsumoto .Within 6 miles (10 km) of this hotel, you'll find Chubu-Sangaku National Park and Mt. Norikura Snow Resort. Also within 9 miles (15 km) are Ichinose Meadow and Yoshigoro Falls.

What's nearby

  • Chubu-Sangaku National Park - 1 min walk - 0.0 km
  • Hirayu Onsen - 25 min drive - 17.8 km
  • Kappa Bridge - 34 min drive - 21.3 km
  • Kamikochi Visitor Center - 34 min drive - 21.3 km
  • Shinhotaka Ropeway - 60 min drive - 40.4 km

Getting around

  • Shin Shimashima Station - 45 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 71 min drive

Restaurants

  • ‪レストラン やまぼうし - ‬17 min drive
  • ‪もみの木 - ‬15 min drive
  • ‪アルプスホルン - ‬15 min drive
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪レストラン乗鞍 - ‬16 min drive

About this property

Shirafune Grand Hotel

Enjoy the free WiFi at this 3.5-star Matsumoto hotel
Shirafune Grand Hotel offers its guests hot springs. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Shirafune Grand Hotel also features karaoke, a garden, and laundry facilities. Free self parking is available.
  • 50 guestrooms or units
  • Karaoke
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Bar or lounge
Shirafune Grand Hotel offers 50 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Karaoke

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shirafune Grand Hotel Matsumoto
Shirafune Grand Matsumoto
Shirafune Grand
Shirafune Grand Hotel Hotel
Shirafune Grand Hotel Matsumoto
Shirafune Grand Hotel Hotel Matsumoto

Frequently asked questions

How close is Shirafune Grand Hotel to the airport?

Shirafune Grand Hotel is 25.2 mi (71-min drive) away from the Shinshu - Matsumoto Airport (MMJ) airport, the closest popular airport to the property.

How much does it cost to stay at Shirafune Grand Hotel?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Shirafune Grand Hotel on Jun 28, 2026 start from CA $372, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shirafune Grand Hotel have an airport shuttle?

Airport shuttle services are not available at Shirafune Grand Hotel.

Does Shirafune Grand Hotel offer free breakfast?

Shirafune Grand Hotel does not offer free breakfast.

Is there a casino at Shirafune Grand Hotel?

No, there is no casino at this hotel.

What time is check-in at Shirafune Grand Hotel?

Check-in start time: 3 PM; Check-in end time: 6 PM.

Is there free parking at Shirafune Grand Hotel?

This hotel offers free self parking.

Does Shirafune Grand Hotel have a pool?

Shirafune Grand Hotel does not have a pool.

Does Shirafune Grand Hotel have a spa?

There are no spa services available at this hotel.

How close is Shirafune Grand Hotel to downtown Matsumoto?

Shirafune Grand Hotel is 0.4 mi away from Shirahone.

Shirafune Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 47 reviews
Rating 8 - Good. 17 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2023
Verified

8/10 Good

KIN KEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店位處山中,十分寧靜風景良好,推介駕車到附近展望台觀景。SPA環境理想室外池日間遠觀山景,晚上望月色,絕對享受。膳食滿意職員態度良好,駕車到酒店有一大段山路,路窄彎多要小心,宜太陽下山前到酒店,否則晚上在山中駕車有點危險。房間是傳統日式十分滴意。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Hidekazu

Liked: Cleanliness, staff & service, amenities
宿は清潔で、スタッフも皆さん親切丁寧です。ちょっとしたことでも笑顔で対応して下さいます。 露天風呂は温度低め、サウナは故障中(男湯)。時期的にもう少し湯温が高いと嬉しい。脱衣所の扇風機は埃が凄い。 部屋も脱衣所もゴミ箱にゴミ袋は設置されておらず、ゴミ箱に直接入れる形。衛生面を考えるならビニール袋が欲しい所。 浴衣はサイズの割に長さは短め。 食事は朝夕共にバイキングではなく、指定席で落ち着いて頂ける。野菜中心ですが、量も多く、朝夕どちらも大満足です。 お酒の種類はあまり多くない。 近くに泊まる際は候補にしたい1宿でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯も美味しく温泉も素晴らしいです。交通の便はよくありませんが、それを加味しても素晴らしい経験ができます。
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tokuhito

Liked: Cleanliness, staff & service
館内WiFiが少し不安定以外、とても良かった
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Atsushi

白濁の湯かと思っていたのですが、そうでは無かったです。
Stayed 1 night in May 2025
Verified

8/10 Good

Wing Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員很有禮, 房間偏小, 提供的早、晚餐很豐富。 溫泉很好, 唯一的缺點是房間沒有冷氣, 只有暖氣, 我們在日間有點熱, 需要開窗。
Verified

6/10 Okay

SATOMI

Liked: Cleanliness, staff & service, amenities
静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。
Stayed 1 night in Oct 2024
Verified

6/10 Okay

おさむ

Liked: Staff & service
Disliked: Property conditions & facilities
温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。
Stayed 1 night in Sep 2024
Verified

4/10 Poor

のぶゆき

Disliked: Cleanliness, amenities, property conditions & facilities
宿泊料金の割に部屋の狭さにびっくりしました。 悲しすぎる…
Stayed 1 night in Sep 2024
Verified

6/10 Okay

ゆうぞう

Liked: Cleanliness, amenities, property conditions & facilities
マスクをしてて聞きにくい。
Stayed 2 nights in Aug 2024
Verified

8/10 Good

正仁

Liked: Cleanliness, staff & service, property conditions & facilities
食事がとても良かったです。
Stayed 1 night in Jul 2024
Verified

8/10 Good

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで良かった
Stayed 1 night in Jul 2024
Verified

8/10 Good

noriaki

Liked: Cleanliness, staff & service, property conditions & facilities
従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。 お料理も品数も多く味付けもあっさりして美味しかったです。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

YoungJun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Po Ying

Liked: Cleanliness, staff & service, property conditions & facilities
美味的一泊兩食, 舒服既溫泉
Stayed 1 night in May 2023
Verified

8/10 Good

Keiko

Liked: Staff & service, amenities
温泉が素晴らしい。
Verified

10/10 Excellent

KATSUYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は1泊だけでしたが、次回は2~3泊したいです。
Stayed 1 night in Sep 2022
Verified

8/10 Good

YAEKO

Liked: Cleanliness, staff & service, amenities
当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。
Stayed 1 night in Sep 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホッコリ癒され宿

白骨温泉は何度か訪れていますが、こちらの宿は初めて宿泊しました。 高級温泉宿とは違いますが、お部屋もお食事も、悪くなかったです。お盆のハイシーズンでしたが、値段相応と言った感じでしょうか。 それからお食事の時の女性の方が、お話が面白くて、とてもホッコリ癒されました。お元気で頑張ってくださいね。
Stayed 1 night in Aug 2022
Verified

6/10 Okay

masayuki

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
女性スタッフたちの対応は大変よかったが、出迎えの男性スタッフたちはこちらは車椅子なのに荷物を持ってはくれなかった。
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

YOSHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また行きたい。

親切な対応で気持ちよかったです。
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Marnelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very mysterious
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族4人で宿泊させていただきました。 館内及び部屋は非常に清潔で、従業員の方々対応も丁寧で、心地よく過ごさせて頂きました。 温泉は内湯、露天風呂とも大きくはありませんが、とても気持ちよく快適でした。
Stayed 1 night in Jul 2021