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Tateshina Grand Hotel Takinoyu

Property class: 4
Enjoy 2 restaurants at this 4-star Chino ryokan

Choose dates to view prices

Photo gallery for Tateshina Grand Hotel Takinoyu

A modern indoor pool with a glass enclosure, a wooden ceiling, and a waterfall view.
A modern spa area with a hot tub, wooden paneling, and a view of a deck and trees.
A modern hotel with multiple floors, large windows, and a river in the foreground.
A pool area with a wooden deck and glass railings, surrounded by lush greenery and trees.
A modern indoor space with a large window overlooking a natural waterfall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
4028 Kitayama, Chino, Nagano-ken, 391-0393
  • Place, Yatsugatake-Chushinkogen Quasi-National Park
    ‪1 min walk‬
  • Place, Takabayashi Fish Farm
    ‪8 min walk‬
  • Place, Tateshina Lake
    ‪19 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪73 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, desk, chair, and a small TV.

Standard Double Room, Non Smoking

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a television, a lamp, and a window with curtains.

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room - Disability Access, Non-smoking

A hotel room with two beds, a desk with a TV, a chair, a window with a view of trees, and a bedside table with a lamp.

Twin Room - Disability Access, Non-smoking

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Quadruple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, and a window with curtains.

Standard Quadruple Room, Non Smoking

  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Japanese-Style Standard Room, Non-smoking

A traditional Japanese room with tatami flooring, a low table, and shoji screens.

Japanese-Style Standard Room, Non-smoking

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Superior Room, Non-smoking

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a sliding door leading to a balcony with a view of trees.

Japanese-Style Superior Room, Non-smoking

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Superior Family Room, Non-smoking

A modern hotel room with tatami mats, a wooden table, and a balcony with a view.

Japanese-Style Superior Family Room, Non-smoking

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Deluxe Room, Non-smoking

A tatami mat room with a wooden table and chairs, large windows, and an air conditioning unit.

Japanese-Style Deluxe Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Style Suite Room, Non-smoking

A traditional Japanese room with tatami flooring, a low table, and shoji screens.

Japanese-Style Suite Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

View all photos for Standard Room with Tatami Area, Non-smoking

A traditional Japanese-style room with tatami flooring, a low table, a bed with a pillow, and a sliding door.

Standard Room with Tatami Area, Non-smoking

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 7
  • 5 Twin Futons and 2 Large Twin Beds

View all photos for Superior Room with Tatami Area, Non-smoking

A traditional Japanese-style room with tatami flooring, a low table with cushions, and a television.

Superior Room with Tatami Area, Non-smoking

  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for Room with Tatami Area - Disability Access, Non-smoking

A traditional Japanese room with tatami flooring, a low table, and a television.

Room with Tatami Area - Disability Access, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Suite Room, Non-smoking

A modern hotel room with a large bed, a sofa, a small round table, and a dining area.

Suite Room, Non-smoking

  • Mountain view
  • 65 sq m
  • Sleeps 4
  • 2 Twin Futons and 2 Large Twin Beds

View all photos for Executive Room, Non Smoking

A traditional Japanese-style room with tatami flooring, a bed, a television, and a table with a cushion.

Executive Room, Non Smoking

  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for Presidential Room, Non Smoking

A hotel room with two beds, a television, a dining table, and a view of the outdoors.

Presidential Room, Non Smoking

  • Mountain view
  • 68 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Sky Comfortfloor Quadruple Room Non-Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Sky Comfortfloor Quadruple Room Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Sky Comfortfloor with Tatami area Non-Smoking

A hotel room with two beds, a TV, a desk, and a chair.

Sky Comfortfloor with Tatami area Non-Smoking

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Sky Comfortfloor with Tatami area Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a large window with curtains.

Sky Comfortfloor with Tatami area Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Futons and 1 Twin Bed

View all photos for Sky Comfortfloor with Tatami area, Non-Smoking

A hotel room with two beds, a desk, a chair, a television, and a sliding door leading to another room.

Sky Comfortfloor with Tatami area, Non-Smoking

  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Futons and 1 Twin Bed

View all photos for Riverfront Triple Room with Open-Air Bath Non-Smoking

A hotel room with two beds, a TV, a wardrobe, and a desk.

Riverfront Triple Room with Open-Air Bath Non-Smoking

  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Riverfront Tatami area with Open-Air Bath, Non-Smoking

A hotel room with two beds, a desk, and a large window.

Riverfront Tatami area with Open-Air Bath, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bed and 2 Twin Futons

View all photos for Riverfront Tatami area with Open-Air Bath Non Smoking

A hotel room with two beds, a desk, a TV, and a large window with a view.

Riverfront Tatami area with Open-Air Bath Non Smoking

  • River view
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Bed and 3 Twin Futons

View all photos for Riverfront Tatami area with Open-Air Bath, Non Smoking

A modern hotel room with a flat-screen TV, a sofa, a dining table with chairs, and a large window with curtains.

Riverfront Tatami area with Open-Air Bath, Non Smoking

  • River view
  • 64 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds, 1 Twin Bed and 4 Twin Futons

View all photos for Kids Deluxe Room, Non Smoking

A hotel room with bunk beds, a sofa, a hanging chair, a table with toys, and a wall with a game board.

Kids Deluxe Room, Non Smoking

  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Baby Deluxe Room, Non Smoking

A modern child's bedroom with a bed, play area, and a crib.

Baby Deluxe Room, Non Smoking

  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a flat-screen TV, a large orange textured wall, and a wooden headboard.

Superior Twin Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Triple Room, Non Smoking

A hotel room with three beds, a sofa, a TV, and a wall-mounted air conditioning unit.

Superior Triple Room, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for River Front Terrace Triple Room (Non-Smoking)/32sqm

A hot tub with a wooden deck and a view of a green, wooded area.

River Front Terrace Triple Room (Non-Smoking)/32sqm

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for River Front Terrace Suite Room (Non-Smoking)/39sqm

A child in a clear water pool with reflections of trees and a wooden fence in the background.

River Front Terrace Suite Room (Non-Smoking)/39sqm

  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for River Front Terrace Suite Room (Non-Smoking)/52sqm

A hotel room with a sofa, armchairs, a small table, and a TV.

River Front Terrace Suite Room (Non-Smoking)/52sqm

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for River Front Terrace Suite Room (Non-Smoking)/64sqm

A modern hotel room with a flat-screen TV, a sofa, a dining table with chairs, and a large window with curtains.

River Front Terrace Suite Room (Non-Smoking)/64sqm

  • 64 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds, 4 Twin Futons and 1 Twin Trundle Bed

About the area

Chino

In Chino .You'll be steps from Tateshina Great Waterfall and a 5-minute walk from Yatsugatake-Chushinkogen Quasi-National Park. Also, Takabayashi Fish Farm is within half a mile (1 km) and Tateshina Leisure Land is within 2 miles (3 km).

What's nearby

  • Yatsugatake-Chushinkogen Quasi-National Park - 1 min walk - 0.0 km
  • Tateshina Great Waterfall - 1 min walk - 0.1 km
  • Takabayashi Fish Farm - 8 min walk - 0.7 km
  • Tateshina Leisure Land - 18 min walk - 1.5 km
  • Tateshina Lake - 19 min walk - 1.7 km

Getting around

  • Suzurannosato Station - 22 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 71 min drive

Restaurants

  • ‪the switchback TATESHiNA farm and trails - ‬20 min walk
  • ‪フレグラント Fragrant - ‬7 min drive
  • ‪蓼科ベース(Tateshina BASE) - ‬15 min walk
  • ‪Bon Accueil ボナキュー XIV蓼科 - ‬5 min drive
  • ‪喫茶・軽食 いじわるばあさん - ‬10 min drive

About this property

Tateshina Grand Hotel Takinoyu

Enjoy 2 restaurants at this 4-star Chino ryokan
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. As a guest of Tateshina Grand Hotel Takinoyu, you'll find a full-service spa and hot springs. A train station pick-up service and a train station drop-off service are free. An arcade/game room, karaoke, and a front-desk safe are also featured at Tateshina Grand Hotel Takinoyu. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chino ryokan.

  • 160 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • Karaoke
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Tateshina Grand Hotel Takinoyu offers 160 air-conditioned accommodations with safes and hair dryers. This Chino ryokan provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 4 indoor hot springs and 2 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,900 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 6 indoor/outdoor hot springs
  • Arcade/game room
  • Full-service spa
  • Karaoke

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1900 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a security system in each accommodation.

We should mention

  • Hot springs access available from 1:00 PM to midnight.
  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Takinoyu Chino
Tateshina Grand Takinoyu
Tateshina Grand Takinoyu Chino
Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Hotel Takinoyu Ryokan
Tateshina Grand Hotel Takinoyu Ryokan Chino

Frequently asked questions

How close is Tateshina Grand Hotel Takinoyu to the airport?

Tateshina Grand Hotel Takinoyu is 30.7 mi (71-min drive) away from the Shinshu - Matsumoto Airport (MMJ) airport, the closest popular airport to the property.

How much does it cost to stay at Tateshina Grand Hotel Takinoyu?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at Tateshina Grand Hotel Takinoyu on Nov 18, 2026 start from CA $236, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tateshina Grand Hotel Takinoyu have an airport shuttle?

Airport shuttle services are not available at Tateshina Grand Hotel Takinoyu.

Does Tateshina Grand Hotel Takinoyu offer free breakfast?

Free breakfast isn’t provided at Tateshina Grand Hotel Takinoyu, but buffet breakfast is offered for a fee of JPY 1900 per person. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at Tateshina Grand Hotel Takinoyu?

No, there is no casino at this ryokan.

What time is check-in at Tateshina Grand Hotel Takinoyu?

Check-in begins at 3 PM.

Is there free parking at Tateshina Grand Hotel Takinoyu?

This ryokan offers free self parking.

Does Tateshina Grand Hotel Takinoyu have a pool?

Tateshina Grand Hotel Takinoyu does not have a pool.

Does Tateshina Grand Hotel Takinoyu have a restaurant?

There are 2 onsite restaurants, offering options like Japanese cuisine and light fare.

Does Tateshina Grand Hotel Takinoyu have a spa?

This ryokan has a spa, which features massages.

How close is Tateshina Grand Hotel Takinoyu to downtown Chino?

Tateshina Grand Hotel Takinoyu is 7.4 mi away from Chino.

Tateshina Grand Hotel Takinoyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 306 reviews
Rating 8 - Good. 108 out of 306 reviews
Rating 6 - Okay. 32 out of 306 reviews
Rating 4 - Poor. 12 out of 306 reviews
Rating 2 - Terrible. 6 out of 306 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent retreat for relaxation

An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids.
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

beautifl waterfall

massage was fabulous! and dinner was so many menus and local begetabls was so fresh and tasty.
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is kids-friendly so I highly recommend this place for families who are looking for an onsen stay that welcomes children. The hotel itself is very big and offers various activities. I wish they could improve the traffic at the breakfast buffet. We had to wait for 10-15 mins but it's closed at 9am sharp which meant we had little time to enjoy our breakfast. Will definitely go back when we visit Nagono again.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked to stay here and the room was outdated. we wanted to use the onsen but wasn't able to because they had strict no tattoos.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities
When I reserved the Suite Room through Expedia, the check-out time for this special room was 11:00 a.m. However, when we checked-in at the facility, the from receptionist instructed us that 10:00 a.m. was the firm check-out time, no exceptions. My wife was feeling ill, so a later checkout time would have been much better. The Dinner buffet restaurant seating was extremely slow, even though we had a time reservation. Breakfast buffet seating was even worse. We had to wait 20 minutes to be seated. We wanted to play table tennis, and we asked 3 different times throughout the evening; however, we were told that the tables had already been reserved all through the evening hours. Each time (4 times) that we physically checked, no one was using the table tennis tables. There were 2 tables, both unoccupied all 4 times that we checked. Terrible service!
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
枕が硬い。宿泊税、入湯税についてチェックインの時点で説明をするべき、また 対応が雑
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
食事も温泉もとても良かったです。ただ、部屋から温泉までが遠いのが難点でした。
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯も美味しく全体的に良い旅館ですが、夕食や朝食時に混雑するのをもう少し何とかしてもらいたい。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
露天風呂がとても素晴らしかったです
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂　特に露天風呂が良かったです。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
良かったです。家族の満足
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
朝食が混んでいた
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族三世代での家族旅行で利用させていただきました。孫の誕生日祝いでキッズパークがあるとゆうことで、とても楽しみにしていました。1人500円の入場料がかかったのは…ちょっとびっくりしましたが…孫たちは汗びっしょりになって喜んで遊べてよかったです。 夕食はいろんな種類のものが並んでいて…どれもとても美味しかったです。孫はお皿を持ってお寿司を何度ももらいに行ってました。お寿司のスタッフの方は孫に優しく注文を聞いてくださり、マグロを握ってくださいました。焼きたてピザもとても美味しくて、焼き上がりを待ってもらいに行きました。お皿を持って待っているのになかなか出してもらえず…「1枚ください」と頼んだけれど葉っぱ乗せたりしながら「待っててください」と…無愛想な言い方で…ピザは美味しいのに残念でした。 どの料理も美味しかったですが、なんといっても一番は…とても柔らかいステーキでした。 料理は全て大満足でした😊 リンゴが大好きな孫は、朝もリンゴを取りに行こうと探してましたが朝食には出ていなくてリンゴが食べたいと泣いていました。スタッフの男性の方が孫のために奥の方から持ってきてくださり…孫はとても喜んで美味しそうにリンゴを食べていました。ありがとうございました。 思い出に残る旅行になりました。また利用させていただきたいと思いました。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で、温泉浴室が満足。食事も品数豊富で連泊してもいい。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
100年の歴史を感じた
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
とても良かった。 食事も美味しかった。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

客室は綺麗でした。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で快適でした。
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
凄く良かった！ブュッフェが最高だった！
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の際、20分位席に着くまで待って、さらにキッズフードコーナーに、子供用のスプーンとフォークが無かったので男性スタッフに伝えた所、スプーンだけ補充されました。 別の女性スタッフにフォークも欲しいと伝えた所、茶色のエプロンをしているスタッフが社員なのでそっちに聞いて下さいと言われ、茶色エプロンのスタッフにお願いしました。そもそも、パートだろうが社員だろうがこちらには関係ない。 全般的に、フロントスタッフや食事会場の日本人スタッフの愛想が悪い。 朝食の後に、ベッドメイキングをしようとしていた外国人スタッフ数名と部屋に行く途中にすれ違いましたが、元気良く挨拶をしてくれたりと、一生懸命さが見られました。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
清潔でスタッフの方々もよかったです。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂の温泉は身体の疲れが取れたような気がします。たいへん良かった。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のビュッフェが素晴らしい！
Stayed 1 night in Oct 2025