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Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property
3-star hotel near Catedral de Nuestra Senora de la Candelaria, connected to a shopping center

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Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Property amenity
Standard Room, 2 Double Beds, Non Smoking
Lobby
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Plaza Colon
    ‪1 min walk‬
  • Catedral de Nuestra Senora de la Candelaria
    ‪1 min walk‬
  • University of Puerto Rico Mayagüez Campus
    ‪8 min walk‬
  • Aguadilla (BQN-Rafael Hernandez)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

About the area

Mayagüez

Cárcel stay.With a stay at this Cárcel hotel, you'll be steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon. Also, University of Puerto Rico Mayagüez Campus is within half a mile (1 km) and Parque Del Litoral is within 2 miles (3 km).

What's nearby

  • Plaza Colon - 1 min walk - 0.0 km
  • Catedral de Nuestra Senora de la Candelaria - 1 min walk - 0.0 km
  • Yaguez Theater - 1 min walk - 0.2 km
  • University of Puerto Rico Mayagüez Campus - 8 min walk - 0.7 km
  • Mayagüez Mall - 8 min drive - 6.8 km

Getting around

  • Rafael Hernandez Airport (BQN) - 55 min drive

Restaurants

  • ‪Ricomini - ‬1 min walk
  • ‪La Jibarita - ‬2 min walk
  • ‪La Bodeguita Bar (Ant. La Oficina) - ‬6 min walk
  • ‪El Café de Tite, Mayaguez Pueblo - ‬3 min walk
  • ‪Restaurante Vegetariano La Familia - ‬3 min walk

About this property

Hotel Mayaguez Plaza, BW Signature Collection

3-star hotel near Catedral de Nuestra Senora de la Candelaria, connected to a shopping center
WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mayaguez Plaza, BW Signature Collection. For a fee, parking is available.

This 3-star Mayagüez hotel is smoke free.

  • 49 guestrooms or units
  • 4 levels
  • 2 buildings
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
Hotel Mayaguez Plaza, BW Signature Collection offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

Languages

English, Spanish

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Lobby

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The price is CA $173
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Hotel Mayaguez Plaza, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

José Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Elisa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo la estadía son nigún problems. La empleada de recepción nocturna excelente se merece un 15 de 10
Stayed 2 nights in Apr 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Elis

Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal excelente. Disponibilidad de desayuno. Habitación cómoda. No faltó nada en el baño. No se afectó la estadía con el apagón de varios días en Semana Santa, ya que tienen generador eléctrico para todo el hotel incluyendo las habitaciones; siempre hubo agua caliente. Estacionamiento gratis. Cerca de las playas del área Oeste. Muchos lugares de comida cerca sin tener que llegar en auto.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space
Stayed 1 night in Mar 2025

10/10 Excellent

Ixchel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wilfredo, Oviedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Postigo was an example of what great customer service stands for. Hotel and accommodations are great but good service makes a huge difference.
Stayed 2 nights in Apr 2025

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gladys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Idaliz, Toa Alta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our second time staying at this hotel. Staff is very friendly, check in was fast. This time we stayed at room 106, it was comfortable but very cold. Temprearure unable to be adjusted, we were in a fridge! We call for help and nothing can be done that night, during the morning we went to staff and we were told someone will check it but at night we felt temperature the same. A bathroom wall was dirty but we managed it. Air conditioning sounds loud as room 102. Breakfast was good.
Stayed 1 night in Apr 2025

10/10 Excellent

GLORIDELIS

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Xiomarys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was in great shape, and the staff was really helpful. Will stay again on my next visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor J.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and welcoming. My room was located on the back end of the property, and a local pub across the street had loud music until 1AM. That was very disappointing as I couldn't sleep, although not much the hotel can do about it given the lack of noise regulations enforcement in the Island.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Aixza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accesible!
Stayed 2 nights in Mar 2025

4/10 Poor

RAFAEL

Air Conditioning not working and no breakfast during breakfast time!
Stayed 1 night in Mar 2025

10/10 Excellent

Idaliz, Toa Alta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected! Room was small but it was clean and beds were comfortable, updated furniture. Breakfast included and was great, it included: omelets, bacon, cereals, bread, hashbrown, milk, coffee, juices, water, among others...really good breakfast. Hotel is near Mayaguez Plaza and close to some restaurants, very walkable. Only thing was that in our room, 102, air conditioner was really noisy, waking me up during the night. I would stay again but not in the 102.
Stayed 1 night in Mar 2025

10/10 Excellent

Wilfredo, Oviedo

Stayed 2 nights in Feb 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Aleck

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Feb 2025