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Hotel San Diego

3.0 star property
3-star hotel near The Mazatlan Malecón

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Photo gallery for Hotel San Diego

Interior entrance
Front of property
Restaurant
Reception
Outdoor pool

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Rafael Buelna S/N, Flamingos, Mazatlán, SIN, 82110
  • Place, The Mazatlan Malecón
    ‪1 min walk‬
  • Place, Teodoro Mariscal Stadium
    ‪17 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪19 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with internal view

Desk, iron/ironing board, free WiFi, bed sheets

Room Standard with internal view

  • 16 sq m
  • Sleeps 2

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Standard

  • 18 sq m
  • Sleeps 4

View all photos for Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Room Standard

  • 16 sq m
  • Sleeps 2

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Mazatlán

In Mazatlán .Steps from the hotel, you'll find Mazatlán Letters and Monument to the Family. The Mazatlan Malecón and Casino del Rey are also within half a mile (1 km).

What's nearby

  • The Mazatlan Malecón - 1 min walk - 0.0 km
  • La Gran Plaza Mall - 10 min walk - 0.9 km
  • Sea Shell City Museum - 12 min walk - 1.1 km
  • Teodoro Mariscal Stadium - 17 min walk - 1.5 km
  • El Cid Country Club Golf Course - 19 min walk - 1.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 28 min drive

Restaurants

  • ‪hotdogs "el charly - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Valentino's - ‬1 min walk
  • ‪El Muchacho Alegre Zona Dorada - ‬5 min walk
  • ‪Marisquería Embarcadero Playa Norte - ‬5 min walk

About this property

Hotel San Diego

3-star hotel near The Mazatlan Malecón
As a guest of Hotel San Diego, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mazatlán hotel.

  • 100 guestrooms or units
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Smoking in designated areas
Hotel San Diego offers 100 accommodations with air conditioning. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Onsite parking options include a garage

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Diego

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 150 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number OHG2108022C3

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Diego Hotel
Hotel San Diego Mazatlán
Hotel San Diego Hotel Mazatlán

Frequently asked questions

How close is Hotel San Diego to the airport?

Hotel San Diego is 21.1 mi (28-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does Hotel San Diego have an airport shuttle?

Airport shuttle services are not available at Hotel San Diego.

How close is Hotel San Diego to the beach?

This hotel is a short 12-minute walk from Punta Camaron Beach and 4.3 mi (14-min drive) from Olas Altas Beach. Don't forget your sunscreen!

Does Hotel San Diego offer free breakfast?

Hotel San Diego does not offer free breakfast.

Is there a casino at Hotel San Diego?

No, there is no casino at this hotel, but Casino del Rey (6-min walk) and MonteCarlo Casino (7-min walk) are nearby.

What time is check-in at Hotel San Diego?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel San Diego?

This hotel offers free self parking.

Does Hotel San Diego have a pool?

Hotel San Diego features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 8:00 PM.

Does Hotel San Diego have a spa?

There are no spa services available at this hotel.

How close is Hotel San Diego to downtown Mazatlán?

Hotel San Diego is 2.3 mi away from Mazatlán.

Hotel San Diego Reviews

Reviews

5.4
Rating 10 - Excellent. 14 out of 65 reviews
Rating 8 - Good. 7 out of 65 reviews
Rating 6 - Okay. 12 out of 65 reviews
Rating 4 - Poor. 8 out of 65 reviews
Rating 2 - Terrible. 24 out of 65 reviews

5.4/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Stayed 2 nights in Sep 2025

2/10 Terrible

Gregory

Travelled with family
They, nor Expedia, wouldn't let me cancel even though it was the week of the eclipse and they could have charge a lot more for the room.
Stayed 5 nights in Apr 2024

8/10 Good

Ramon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, 5min walk to beach, restaurants all around property. Bit noisy till 4am, beer sales next door.
Stayed 8 nights in Apr 2024

6/10 Okay

Olivier

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff at reception. Hotel located at the northern extreme of Malecón. Many restaurants nearby; located about 5km from the historic center. The cleanliness and equipment of the room was marginal (only two power sockets and two towels, one of them with a hole for a room for 4 people). It was also a little bit noisy during the night. However, I must say this was during the 2024 solar eclipse, so Mazatlán was in general very busy and San Diego was the only Hotel available when we did the reservation a few weeks before the event, so we were certainly happy to have a roof!
Stayed 1 night in Apr 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not the greatest hotel experience.

cleaning Ness was not the greatest. Missing towels in 1 of the rooms. the ac was not working properly, the tv was not working. not enough outlets to plug our needs. Toilet leaking water. Parking not well coordinated with hotel. Mirror light not working. light fixture hanging dangerously. towels were ripped. Rats in the parking lot. hot water taking for ever to get to our hotel section.
Stayed 1 night in Dec 2023

2/10 Terrible

Marcia

Disliked: Cleanliness, amenities, property conditions & facilities
Extremely old. It was like being in a dungeon. There were no windows.
Stayed 2 nights in Jan 2024

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty. Bugs. Bathroom smells like feces.
Stayed 1 night in Dec 2023

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe this was just our experience but here it goes: when they say check-in is at 3:pm they mean it! We just needed the room for a short period of time (airline canceled our original flight, 12 hour delay on a new flight), staff at the front desk was a bit rude, the only nice person was a young man who was running around doing different handyman jobs. When we finally got our room, the room was almost a block away, on the side of a busy and noisy boulevard, room is small, sheet covers were old, worn out and even had some dirty stains on it (from not being washed), not a single towel to be found, we couldn't get out there fast enough! The rooms were cheap though! I guess it's true what they say, you get what you pay for.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

The AC unit didn't work at all, i called front desk the lady was so rude, not good customer service. The lady in the front desk got mad at me for asking questions and asking if i may change rooms. She said that all the room had the same AC unit and they all work the same and if i wanted another room that there will be an extra charged. Didn't like it at all
Stayed 3 nights in Sep 2023

4/10 Poor

ricardo

Stayed 3 nights in Jul 2023

6/10 Okay

Francisico

Travelled with family
Disliked: Cleanliness, property conditions & facilities
no me hospede en ese hotel
Stayed 2 nights in Jun 2023

10/10 Excellent

Mitchell

Stayed 1 night in Dec 2022

4/10 Poor

Alexander

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is excellent. I stayed in the hotel for 7 days and stayed in 3 rooms total. Each room had a problem that couldn't be fixed. One room had a ceiling fan but none of the staff knew how to turn it on. One room didn't have hot water, and the last room had water leaking from the bottom of the toilet. It's a very affordable price, but the hotel is not maintained well.
Stayed 2 nights in May 2022

10/10 Excellent

Fernando

Stayed 1 night in Sep 2025

6/10 Okay

Miriam Patricia

Travelled with group
Disliked: Staff & service
El internet era solo en el lobby Les faltó agua caliente para las habitaciones Disponibilidad de toallas extras para la alberca Falta de servicio del personal de recepción
Stayed 2 nights in Aug 2025

10/10 Excellent

Karla Yliana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Muy buena opción a precio accesible
Stayed 1 night in Apr 2025

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, súper comodo
Stayed 2 nights in Apr 2025

2/10 Terrible

enrique

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
En la recepción solo duramos mucho tiempo para que nos atendieran control de la tele no servía papel higiénico pésimo cama incómoda no avía shampoo para bañarse alberca agua sucia mucha arena no tenía para agua caliente la verdad no volvería al este hotel San Diego lo único bueno muy amable las señoras de limpieza amables y buen servicio lo único bueno
Stayed 1 night in Dec 2024

2/10 Terrible

Fatima

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchisimo ruido arrastran sillas golpetean paredes y piso, el personal no hace nada, poca atencion hace falta control para el aire acondicionado, baño se batalla para ir el agua salen olores del lavamanos.. toallas en mal Estado, no ay conectores suficientes. No volveria a hospedarme aqui. Hay hoteles muchisimo mas baratos y mil veces en mejores condiciones, atenciones y servicio. Muy mal sabor de boca y mala experiencia.
Stayed 1 night in Aug 2024

2/10 Terrible

ivan Osmar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel y servicio

Es un hotel muy descuidado, con personal que tiene 0 experiencia en atención al cliente te reciben con caras todos, además sucio el lobby las habitaciones el aire acondicionado del cuarto que nos dieron goteaba y la habitación estuvo encharcada, los baños de la alberca fuera de servicio según ellos porque estaban tapados en verdad fue pésimo todo en ese hotel! Por nada la recomiendo
Stayed 4 nights in Jul 2024

10/10 Excellent

Virginia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que está bien ubicada, me tocó una habitación cómoda de acuerdo al precio pagado, todo bien, una gotera que reporté, pero entiendo que estaban saturados de huéspedes y no podían atender todo, pero en general muy bien, fácil la transportación, comercios y playa.
Stayed 2 nights in Apr 2024

6/10 Okay

Christian Rafael

Stayed 1 night in Mar 2024

10/10 Excellent

Fernando Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE HOTEL!!!

El Hotel está muy bien en cuanto a las habitaciones, tiene un estacionamiento muy amplio por la parte de atrás, y está muy bien ubicado, justo en donde empieza el verdadero ambiente de fiesta. Si vas a Mazatlán a divertirte, adelante. Si eres de los amargados que todo les molesta, no vayas.
Stayed 1 night in Mar 2024

2/10 Terrible

Cristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El edificio está en malas condiciones
Stayed 4 nights in Dec 2023

10/10 Excellent

juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023