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Mercure Makkah Aziziah

Hotel near Makkah Mall, connected to the convention center in Makkah

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Photo gallery for Mercure Makkah Aziziah

Exterior
Restaurant
Interior
In-room safe, soundproofing, free WiFi, bed sheets
In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6541 Kulliyyat Al Banat Al Jamiah Mecca, a 24243 Makkah Al Taif Road, Makkah, Makkah, 24243
  • Makkah Mall
    ‪6 min drive‬
  • Kaaba
    ‪7 min drive‬
  • Great Mosque of Makkah
    ‪7 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

About the area

Makkah

Al Jamiah stay.Your stay at this Al Jamiah hotel places you within 3 miles (5 km) of Makkah Mall and Al-Rajhi Mosque. Safa and Marwah and Kaaba are also within 6 miles (10 km).

What's nearby

  • Al-Rajhi Mosque - 5 min drive - 4.4 km
  • Makkah Mall - 6 min drive - 5.2 km
  • Kaaba - 7 min drive - 5.8 km
  • Great Mosque of Makkah - 7 min drive - 5.8 km
  • Abraj Al-Bait Towers - 9 min drive - 8.4 km

Getting around

  • Makkah Station - 18 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪أوان القهوة - ‬13 min walk
  • ‪ستاربكس - ‬18 min walk
  • ‪آدم - ‬11 min walk
  • ‪شاورما ابو عرب - ‬20 min walk
  • ‪مطاعم العربي - ‬9 min walk

About this property

Mercure Makkah Aziziah

Hotel near Makkah Mall, connected to the convention center in Makkah
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Mercure Makkah Aziziah also features a 24-hour fitness center and an elevator. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Mercure Makkah Aziziah was completed in January 2024.

This Makkah hotel is smoke free.

  • 1 building
  • 398 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 100
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mercure Makkah Aziziah offers 398 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathtubs or showers. Housekeeping is provided daily.

Languages

Arabic, English, Urdu

Similar properties

Superior Room, 2 Single Beds

Novotel Makkah Thakher City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 567 reviews
The price is CA $50
CA $61 total
includes taxes & fees
May 19 - May 20
Novotel Makkah Thakher City

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SAR 30 for adults and SAR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Makkah Aziziah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SAR 30 for adults and SAR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Property Registration Number 10007296

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Makkah Aziziah Hotel
Mercure Makkah Aziziah Makkah
Mercure Makkah Aziziah Hotel Makkah

Mercure Makkah Aziziah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 92 reviews
Rating 8 - Good. 24 out of 92 reviews
Rating 6 - Okay. 6 out of 92 reviews
Rating 4 - Poor. 4 out of 92 reviews
Rating 2 - Terrible. 4 out of 92 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Buses leading to haram are a joke, they dont send to haram direclty, rather to another bus stop which then there are tons of people from a bunch of other hotels trying to catch the connecting bus. Also their schedule is another joke, sometimes its on time and sometimes not. If I knew how messy was this “bus to haram” thing I would of never booked there.
Stayed 4 nights in Feb 2025

8/10 Good

Junaid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

BADER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Fathi Abdulmalek

Stayed 1 night in Jan 2025

8/10 Good

MIMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Mohammed, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities
مقابل السعر اكثر من رائع
Stayed 1 night in Jan 2025

8/10 Good

Umair Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Saba

Stayed 1 night in Jan 2025

10/10 Excellent

Mariam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff A , professional, polite, nice. Hotel clean, they have everything you need to be comfortable. I will 100 recommend this hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Maheen, Sacramento

Liked: Cleanliness
The bus drops you off far- if it was a shuttle or something that takes you closer that would be great. The staff is okay, some good and some not so good, depends on who you get. This is my second time staying here, for the price it’s very good but you have to keep in mind that you’ll be paying anywhere from 10-20 riyal to go to Haram each time. To come back depending on the time, 15-30 riyal is what they can ask.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Stayed 1 night in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is affordable and the rooms are spacious.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a convenient location, and the rooms are spacious.
Stayed 1 night in Dec 2024

8/10 Good

YOUSEF

Business traveller
Liked: Cleanliness, staff & service
الفندق جيد ونظيف وموقعه طيب ويوجد نقل ترددي للحرم والموظفين ممتازين وبالخصوص موظفين الاستقبال لهم ولإدارة الفندق الشكر والتقدير
Stayed 1 night in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious room, and convenient location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the affordability of the hotel and its breakfast. There was nothing to dislike.
Stayed 3 nights in Dec 2024

2/10 Terrible

Mohammed Fokhrul

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Maheen, Sacramento

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
To sum it up- it’s fair, biggest issue is communication and lack of empathy/flexibility from staff. So- firstly, the staff the people at reception and restaurant do not speak any English and it is hard for anyone who doesn’t speak Arabic to communicate with them. Even after translating via Google, they were simply unable to understand anything. Then when checking out, everyone was MIA at like 7:30am so I had to go and get a cart and load my luggage etc myself. The housekeeping staff was very good, the room was good but there was a smell of wet clothes because when you shower water goes everywhere and it would be better if the shower curtain wasn’t even there. Another issue is Careem/Uber, the pick up location is somewhere else even when you put the address of the hotel so everytime I called a taxi I had to struggle with them a bit.
Stayed 9 nights in Nov 2024

10/10 Excellent

Muhammad Waqas, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to find that my room was spacious and very comfortable, and the price was very reasonable.
Stayed 1 night in Nov 2024

10/10 Excellent

Muhammad Waqas, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Rajaie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

vahdet

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel I recommended everyone
Stayed 4 nights in Jul 2024

10/10 Excellent

Sherifdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at the Hotel
Stayed 6 nights in Nov 2024

6/10 Okay

Areeba

Stayed 2 nights in Nov 2024