Swissôtel Makkah

5.0 star property
5-star luxury hotel near Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Buffet
Premier Room, 1 King Bed (Kaaba)
Lobby sitting area
Coffee shop
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, Kaaba
    ‪7 min walk‬
  • Place, The Clock Towers
    ‪7 min walk‬

Room options

Classic Twin Room With City View

  • Sleeps 2

Classic King Room With Haram View

  • Sleeps 2

Classic King Room with Kaaba View

  • Sleeps 2

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, City)

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Room, 3 Twin Beds (City)

9.2 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 2 Twin Beds (City)

8.4 out of 10
Very good
(40 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Haram Partial View)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Kaaba)

8.6 out of 10
Excellent
(17 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite (City)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Haram Partial View)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Kaaba)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (City)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Royal Suite (Kaaba View)

  • 323 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Junior Suite Haram

  • Sleeps 2

Classic Room Quad Bed Haram View

  • Sleeps 4

Classic room Triple bed Haram

  • Sleeps 3

Classic Quadruple Room With City View

  • Sleeps 4

Classic room Triple bed City

  • Sleeps 3

Classic room Twin bed Haram

  • Sleeps 2

Royal Suite Kaaba

  • Sleeps 4

Classic King Room with City View

  • Sleeps 2

Junior Suite With City View

  • Sleeps 4

Classic Room Quad Bed Kaaba

  • Sleeps 4

Classic Triple Room with Kaaba View

  • Sleeps 3

Junior Suite Kaaba View

  • Sleeps 2

Classic Twin Room with Kaaba View

  • Sleeps 2

Premier King Room with Kaaba View

  • Sleeps 2

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About the area

Makkah

City center stay.Within a 10-minute walk of this Makkah City Center hotel, you'll find Great Mosque of Makkah and The Clock Towers. Well of Zamzam and Kaaba are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • Kaaba - 7 min walk - 0.6 km
  • The Clock Towers - 7 min walk - 0.6 km
  • Well of Zamzam - 7 min walk - 0.6 km
  • King Fahad Gate - 8 min walk - 0.7 km

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪Dar Basma - ‬5 min walk
  • ‪بيتزا بيت (Pizza Baith) - ‬2 min walk
  • ‪Al Khaırat Restaurant - ‬8 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬2 min walk
  • 29Th Floor

About this property

Swissôtel Makkah

5-star luxury hotel near Great Mosque of Makkah
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1487 guestrooms or units
  • 43 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations have separate dining areas and include day beds and dining tables. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • HDTV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10007391

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Reviews

Swissôtel Makkah Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 696 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

Reviews

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and friendly staff

We came to stay here as a family and were very delighted with the service and the cleanliness of the hotel. There was a good variety of breakfast choices available for all. The main reason we chose to stay here was at it was of close walking distance to the haram. During the day there was many places where we could go shopping and places to eat.
Stayed 6 nights in Aug 2025

10/10 Excellent

abdul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2025

10/10 Excellent

Mithat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Kaba. More than great breakfast, you don’t even have to have lunch!
Stayed 6 nights in Jun 2025

10/10 Excellent

Walid

Stayed 1 night in Aug 2025

10/10 Excellent

Sumaiyah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

One of the best hotel near Haram.

Fabulous hotel within Abraj al bait with 2 pathways to the Haram. Price was reasonable and rooms were really nice with comfortable beds. Service was excellent. Highly recommended.
Stayed 7 nights in Aug 2025

10/10 Excellent

Najat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Delicious breakfast and dinner. Barhrooms need renovations.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sadaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jul 2025

10/10 Excellent

Anis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Omar, Dublin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room close to Al Haram. Bed is comfortable Air conditioning is excellent with no issues of noise. Welcoming staff. Higher levels with good view of the Kaaba
Stayed 3 nights in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

imtiyaz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was good. Bed comfortable
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location nice staff

Nice place to stay. Booked a room with nice view and it was amazing.
Stayed 1 night in Jul 2025

8/10 Good

Hebatalla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a good stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Rizwana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love the place
Stayed 4 nights in Jul 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Junaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at this hotel. Just a wonderful hotel. We will return. Nothing more to say.
Stayed 2 nights in Jul 2025

8/10 Good

rania

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They charged my credit card twice and have not refunded my card yet
Stayed 2 nights in Jul 2025

8/10 Good

Aousama, Cape Town

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
You pay premium price for the location and honestly the staff are doing their best to keep up from what i experienced however the room ( Kaba view ) furniture and bathroom conditions are in a terrible shape, The hotel need a major overhaul including bathrooms ( leaking, no running hot water )
Stayed 11 nights in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق ممتاز من ناحية قربه من الحرم وكذلك موقعه داخل مجمع برج الساعه حيث توجد المحلات للتسوق و كذلك المطاعم المتنوعة اما من ناحية موظفي الاستقبال في الفندق او في المطعم فكانوا متعاونين جدا وسهلوا لنا الاقامه بدءاً من تسجيل الدخول للفندق وحتى تسجيل الخروج من الفندق
Stayed 3 nights in Jul 2025

8/10 Good

YASSER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room , very close to everything
Stayed 5 nights in Jul 2025

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good decision to book a room at Swissotel Makkah. Great service, amazing food very friendly staff and a great location .
Stayed 4 nights in Jul 2025

2/10 Terrible

ALI, Sabah Alsalem kuwait

Disliked: Cleanliness, staff & service, property conditions & facilities
I will not stay in swissotel Macca again 1.some reception staff are playing big boss over the customer clearly they need training on stress managment . 2. Hotel corridors are too hot , AC are off !!!! 3. The only good about the hotel the location. 4. They claim the rooms on the HARAM but its a big joke its difficult to see. 5. Service of room service snd food quality are bad with late laundry service. 6. Porters are best in this hotel but waiting for the tip look like no salaries. 7. Very noisy old hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury buildings very good I like it
Stayed 5 nights in Jun 2025

10/10 Excellent

Reda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location,
Stayed 4 nights in Jul 2025

10/10 Excellent

Syeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They used to have a 24/7 room cleaning service, but now, if you call after 6 pm, no one comes to clean the room, therefore, 4 stars in that category.
Stayed 6 nights in Jul 2025