Swissôtel Makkah

5.0 star property
5-star luxury hotel near Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Building design
Lobby sitting area
Coffee shop
Premier Room, 1 King Bed (Kaaba)
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Great Mosque of Makkah
    ‪3 min walk‬
  • Kaaba
    ‪7 min walk‬
  • Abraj Al-Bait Towers
    ‪7 min walk‬

Room options

Premier Room, 1 King Bed (Kaaba)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Royal Suite (Kaaba View)

  • 323 sq m
  • Sleeps 6
  • 2 Double Beds

Junior Suite (City)

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Haram)

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Kaaba)

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, Haram)

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Kaaba)

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Room, 3 Single Beds (City)

  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Single Beds (Haram)

  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Single Beds (Kaaba)

  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

Classic Room, 2 Single Beds (City)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Single Beds (Haram)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Single Beds (Kaaba)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed (City)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Haram)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Kaaba)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, City)

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the area

Makkah

City center stay.Within a 10-minute walk of this Al Hajlah hotel, you'll find Great Mosque of Makkah and Abraj Al-Bait Towers. Well of Zamzam and Kaaba are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • Kaaba - 7 min walk - 0.6 km
  • Abraj Al-Bait Towers - 7 min walk - 0.6 km
  • Well of Zamzam - 7 min walk - 0.6 km
  • King Fahad Gate - 8 min walk - 0.7 km

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

5-star luxury hotel near Great Mosque of Makkah
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1487 guestrooms or units
  • 43 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations have separate dining areas and include day beds and dining tables. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Similar properties

Property amenities

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • HDTV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10007391

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Swissôtel Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

ARSALAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Kaaba view. Room and bathroom was a but tight but view is great. Overall very clean and welcoming staff
Stayed 4 nights in Feb 2025

10/10 Excellent

rasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Anam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Sharif

Liked: Cleanliness, amenities, property conditions & facilities
During my stay at Swissôtel Makkah from March 1 to March 4, I had an unforgettable experience. The hotel’s prime location near the Haram made it incredibly convenient for me to access the holy mosque. The check-in process was smooth, with the staff welcoming and attentive. The dining options at Swissôtel Makkah were excellent. I enjoyed the iftar buffet, which offered a wide variety of dishes, from fresh pastries to local specialties. The service was prompt, and the staff were always ready to assist.
Stayed 4 nights in Feb 2025

10/10 Excellent

Syed maaz

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mo

Just perfect!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tarkan

Stayed 2 nights in Feb 2025

10/10 Excellent

Hena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Because of the four twin beds, the room wad very small and congested. And did not have a microwave.
Stayed 7 nights in Feb 2025

10/10 Excellent

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff courteous and helpful. Clean and have access to Alharam.
Stayed 3 nights in Feb 2025

10/10 Excellent

MOHAMAD

Stayed 2 nights in Feb 2025

10/10 Excellent

Aminul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property very much.
Stayed 4 nights in Feb 2025

6/10 Okay

ahmed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Muhammad

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Mustafa, Springboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 5 nights in Feb 2025

10/10 Excellent

Umbreen

Travelled with family
Stayed 5 nights in Feb 2025

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to get driver to get there
Stayed 1 night in Feb 2025

2/10 Terrible

Mahdi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was absolutely awful. The management and staff do not help you in regards to rooms and stay. I was lied to by staff members in regards to a date change I had requested, they stated that the dates would be changed and on arrival this was not the case. The shower head of my room fell off mid shower, which then I had to wait four to five hours for a replacement, which took away half of my day. Please avoid this hotel, it is not a 5 star hotel, Trust me !
Stayed 7 nights in Jan 2025

8/10 Good

Hana

Travelled with partner
Liked: Cleanliness, amenities
Communicational skills , Reception was not customer friendly , exception of one who spoke good English and Urdu, The roads get blocked for prayers and the security didnt let us get through even we had reservation for the hotel , we wasted 3 hrs to get to the hotel and check in so we could perform umrah , since thd hotel is near Haram there has to be a better way to get to the hotel , we paid extra to taxi for circling around the Makkah tower couple of times, bathroom was ok needs maintenance, what i really liked Kabah view was amazing, room was clean , haram was 2 min walk , lobby had prayer arrangements , mall was 2 min away the staff was wonderfully who took care of our daily needs and maintained our rooms , Breakfast was very good
Stayed 3 nights in Feb 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
I stay every time at this hotel . They are very friendly and quiet place . Very close to Makkah My friend and family really like it

10/10 Excellent

Abeer

Stayed 2 nights in Feb 2025

10/10 Excellent

Ula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and hotel is near the kaba
Stayed 1 night in Feb 2025

10/10 Excellent

Awais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with an amazing staff
Stayed 6 nights in Feb 2025

10/10 Excellent

Pabdou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Salih and Jihad on the 28th floor were the rock stars.
Stayed 3 nights in Feb 2025