Pullman Zamzam Madina

5-star luxury hotel near Prophet's Mosque

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Photo gallery for Pullman Zamzam Madina

Junior Suite, 1 Bedroom (Panoramic Haram View)
4 restaurants, breakfast, lunch, dinner served; international cuisine
Royal Suite, 1 Double Bed (Haram View)
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Place, Al-Baqi Cemetery
    ‪5 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪17 min drive‬

Room options

Classic Room, 3 Twin Beds (Without view)

8.6 out of 10
Excellent
(44 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Superior Room, City View (4 Twin Beds)

8.8 out of 10
Excellent
(41 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, Accessible, City View

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Classic Room (Without View)

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

Executive Suite, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Haram View)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

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About the area

Madinah

Heart of Madinah.You'll be steps from Al-Safiya Museum and Garden and within a 10-minute walk of Prophet's Mosque with a stay at this Madinah City Center hotel. The Green Dome and New Bilal Market are also within half a mile (1 km).

What's nearby

  • New Bilal Market - 3 min walk - 0.3 km
  • Bilal Ibn Rabah Mosque - 3 min walk - 0.3 km
  • Al-Baqi Cemetery - 5 min walk - 0.5 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Albaik البيك - ‬9 min walk
  • ‪بارنز - واجهة قباء - ‬9 min walk
  • ‪كباب محمود | Mahmood Kebab - ‬1 min walk
  • ‪Al-Jazeera Luxury Suites Hotel - ‬9 min walk
  • ‪Ay Cafe - ‬9 min walk

About this property

Pullman Zamzam Madina

5-star luxury hotel near Prophet's Mosque
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. The luxury Pullman Zamzam Madina also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Madinah hotel is smoke free.

  • 835 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10001808

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1044 out of 1543 reviews
Rating 8 - Good. 251 out of 1543 reviews
Rating 6 - Okay. 123 out of 1543 reviews
Rating 4 - Poor. 52 out of 1543 reviews
Rating 2 - Terrible. 73 out of 1543 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashfaqur

Stayed 2 nights in Jan 2026

10/10 Excellent

Ghaydaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel definitely will come back
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing staff. Thank you so much for looking after us.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammad Hasan

Stayed 4 nights in Dec 2025

10/10 Excellent

Mohamed

Amazing staff and great services
Stayed 2 nights in Dec 2025

10/10 Excellent

adnan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Free Room Upgrade, Near to Masjid, Friendly staff, Clean Room, and I liked breakfast
Stayed 3 nights in Dec 2025

2/10 Terrible

Mohammad Delwhar

Stayed 5 nights in Dec 2025

10/10 Excellent

Noor-e

Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 4 nights in Dec 2025

10/10 Excellent

Shuhal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless, fantastic staff
Stayed 4 nights in Dec 2025

4/10 Poor

Mohammed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast was lovely, bedroom had a terrible smell as there was a leak into the carpet in to the living area. The cost was for a 5 star hotel windows unable to stop the sound of traffic on 6th floor. Extremely dated accommodation at best 3 stars that charges £350+ a night for a 5 star Hotel. over book so unable to make any arrangements for smelly room.
Stayed 6 nights in Dec 2025

2/10 Terrible

Hamad

Stayed 1 night in Dec 2025

6/10 Okay

Roby

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast options could be improved, as they seem quite limited compared to the rate. It would also be great to see some offers or incentives for Expedia Gold members.
Stayed 5 nights in Dec 2025

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and walkable to the prophet’s mosque. The staff were also friendly and ensured we had everything during our stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shahzad

Stayed 2 nights in Dec 2025

6/10 Okay

waqas

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Shamso

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff
Stayed 2 nights in Dec 2025

8/10 Good

Adnan

Stayed 3 nights in Dec 2025

10/10 Excellent

Asha, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s literally across the street from Masjid Nabawi 😁 and I loved how they gave us complimentary water on a daily. Jazakallah
Stayed 5 nights in Dec 2025

10/10 Excellent

Fakhrul

Liked: Cleanliness, property conditions & facilities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

Fakhrul

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

10/10 Excellent

Nafisa

Stayed 4 nights in Dec 2025

10/10 Excellent

IBRAHIM

Liked: Cleanliness, amenities, property conditions & facilities
Great location. It is towards the blessed Rawda side of haram. Quite a walk for the women folk though to the right section. Hotel room and amenities were spot on. No complaints and staff were helpful. One advice - don’t buy the breakfast option here and pay the door. Costs 70 riyal - Expedia charging around 50 dollars per day!
Stayed 3 nights in Dec 2025

10/10 Excellent

Muzit

Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ibrahim, Accra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Sharif

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Dec 2025