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CitiClub Hotel Melbourne

3.5 star property
3.5-star hotel near Bourke Street Mall

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Photo gallery for CitiClub Hotel Melbourne

Business centre
Superior Queen Room
Property entrance
2 bars/lounges
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

View in a map
113 Queen Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Superior Suite

1 bedroom, in-room safe, desk, blackout drapes

Superior Suite

  • Sleeps 4

View all photos for Executive Suite

1 bedroom, in-room safe, desk, blackout drapes

Executive Suite

  • Sleeps 4

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.2 out of 10
Very good
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

9.0 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Suite

Superior Queen Suite

Superior Queen Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Queen Room

1 bedroom, in-room safe, desk, blackout drapes

Superior Queen Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Queen Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Queen Room

  • Sleeps 4

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 4

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CA $219 total
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About the area

Melbourne

City center stay.Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Bourke Street Mall and Melbourne Central. Also, Queen Victoria Market is within half a mile (1 km) and Melbourne Convention and Exhibition Centre is within 2 miles (3 km).

What's nearby

  • Collins Street - 2 min walk - 0.2 km
  • Bourke Street Mall - 5 min walk - 0.5 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Crown Casino - 12 min walk - 1.0 km
  • Queen Victoria Market - 12 min walk - 1.0 km

Getting around

  • Southern Cross Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪Roti Bar - ‬1 min walk
  • ‪KOI Dessert Bar Melbourne - ‬1 min walk
  • ‪Red Spice Road - ‬1 min walk
  • ‪CQ Bar - ‬1 min walk
  • ‪Dikstein's Corner Bar - ‬1 min walk

About this property

CitiClub Hotel Melbourne

3.5-star hotel near Bourke Street Mall
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business center and 5 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

  • 1 building
  • 71 guestrooms or units
  • 2 bars or lounges
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Nightclub
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 40 per day)
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 1010 reviews
Rating 8 - Good. 381 out of 1010 reviews
Rating 6 - Okay. 161 out of 1010 reviews
Rating 4 - Poor. 74 out of 1010 reviews
Rating 2 - Terrible. 70 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keyontyli

Stayed 4 nights in Aug 2025

10/10 Excellent

Darrin

Stayed 2 nights in Jul 2025

2/10 Terrible

Marty

Stayed 1 night in Aug 2025

10/10 Excellent

Keyontyli

Stayed 1 night in Aug 2025

6/10 Okay

Monica

Stayed 1 night in Jun 2025

10/10 Excellent

Lilian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service! Very well located close to important points, transportation and cafes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities
My twin room was large, sparkling clean and quiet. Very well priced, I will stay again.
Stayed 2 nights in Aug 2025

4/10 Poor

Tammy

Travelled with partner
Liked: Staff & service
When staying Friday and Saturday night you are kept awake by a night club underneath you with extremely loud music from 9 until 4:30 AM which makes it impossible to sleep !!!
Stayed 2 nights in Aug 2025

8/10 Good

Aleks

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accommodating
Stayed 1 night in Aug 2025

8/10 Good

Mr G J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, easy, comfy and friendly
Stayed 1 night in Jul 2025

6/10 Okay

Brad

Liked: Cleanliness, staff & service
There’s a nightclub in the property which we were only told about the noise on check-in. Too much “doof doof” music for my liking which kept me awake.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Jeynelle

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great Location, But Not for a Peaceful Stay The location is fantastic—an easy walk to Hardware Lane and Bourke Street. If you're planning to enjoy the nearby nightclubs, this hotel is ideal. However, if you're after a relaxing, quiet staycation, I’d recommend spending a bit more and booking elsewhere. While some noise is expected given the central location and proximity to nightclubs, the way it's handled is disappointing. You’re only informed after payment that nightclub noise will continue until 5am, and that earplugs are available—but only if you come down and ask for them. If noise is such a known issue, why not provide earplugs in the room or offer them at check-in? Instead, you're left having to get out of bed, ride the lift down in your pyjamas, approach an unmanned reception desk visible to nightclub queues, ring a bell, and wait for someone to hand you earplugs. Then it’s back to bed, hoping for some sleep. The rooms are not soundproof. You can hear your neighbours talking, showering, flushing the toilet, and even hallway conversations as if they’re happening inside your room. Street noise during the day is minimal, but once the nightclubs start, the bass reverberates through the floors and walls. We were on the 7th floor and still felt it—lower floors would likely be worse. Parking Tip: The hotel is not affiliated with the Citihotel Secure Parking lot located underneath. Pre-booking can save you a bit of hassle. Overnight parking is around $40, which is on par
Stayed 1 night in Jul 2025

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room with a comfortable bed, which is the most important thing really. It is worth mentioning that there is no gym on-site and room service is also not available
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
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Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute gem…..great find….great location
Stayed 1 night in Jul 2025

8/10 Good

Indeana

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, the only let down even on the top floor you still hear the nightclub
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ivan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you don’t want to freeze to death don’t go there. The stuff there was so nice and tried to help… The room was 17 degrees even though I asked them so many times if they can set the temperature higher… nothing happend. wifi didn’t work at all. and 40aud per night for parking must be a joke. I wouldn’t go there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Valeria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and attentive staff
Stayed 3 nights in Jun 2025