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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly 4-star hotel near Melbourne Central

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Premier King Room
Food and drink
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Princess Theatre
    ‪5 min walk‬
  • Collins Street
    ‪5 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Melbourne

City center retreat .Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Melbourne Central and Collins Street. Princess Theatre and Bourke Street Mall are also within half a mile (1 km).

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Princess Theatre - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Queen Victoria Market - 14 min walk - 1.2 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly 4-star hotel near Melbourne Central
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1098 reviews
Rating 8 - Good. 389 out of 1098 reviews
Rating 6 - Okay. 131 out of 1098 reviews
Rating 4 - Poor. 56 out of 1098 reviews
Rating 2 - Terrible. 34 out of 1098 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to the theatres and restaurants. bed was comfortable and room was clean will definately stay again
Stayed 1 night in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly & helpful staff. Clean. Pool & elevators being worked on. Shower platform is a bit of a slipping risk. No inside lock on door. Gap around door (large at bottom of door) meant light entering room all night.
Stayed 5 nights in Mar 2025

10/10 Excellent

Joshin

Stayed 1 night in Mar 2025

10/10 Excellent

Claris

Stayed 3 nights in Mar 2025

4/10 Poor

SAI KEERTHANA

Disliked: Cleanliness, property conditions & facilities
-
Stayed 1 night in Jan 2025

4/10 Poor

Debra

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked back in November 2024. Paid over premium price of $500 per night (2 nights). On arrival, one lift was having maintenance, leaving one lift operational. Not ideal for 15 floor hotel. All staff said on our arrival was 'its temporary'. This was not good enough. Works, such as drills and other tools, started at 9am which was quite annoying after our night out. The pool was also having maintenance, which was very inconvenient as this was a deciding factor for picking the hotel because it had a pool. The room itself was a nice size and clean. Shower had low pressure and just dribbled water. It took 3 minutes to wash the shampoo out of my short hair. Fridge was noisy. Balcony door wasn't sealed, so noise from streets echoed in, as did cigarette smoke. Main door had a gap of approx. 1.5" under it, therefore all light and noise from hallway came in. This included guests across hallway stamming their door at least 5 times within 10 mins at 8am. So, how was our stay? The hotel was in a great location, was clean and staff were friendly. The actual reason for our stay was shattered by maintenance, noise and inconvience. Very unhappy about the $1000 cost of such a terrible experience. We will NOT stay here again nor recommend this property to anyone who asks.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, comfortable room, smart TV was excellent. Only downside was parking, as the adjacent car park is only small and was unfortunately full, other parking was made available, a 5min walk away. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the centre of vibrant Melbourne CBD, definitely a good choice for those who wish to see the CBD. Room is neat and tidy. Love the Appelles B5 skin lotion the hotel provided!
Stayed 4 nights in Mar 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good sized rooms and friendly staff. Would definitely recommend and stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yoona

Stayed 1 night in Mar 2025

8/10 Good

Luke

Stayed 1 night in Nov 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and practical rooms. Relaxing environment.
Stayed 1 night in Mar 2025

10/10 Excellent

Thi thanh Xuan

Stayed 1 night in Mar 2025

10/10 Excellent

Bethanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
OK stay after work dinner
Stayed 1 night in Mar 2025

6/10 Okay

gary

Travelled with family
Liked: Cleanliness, staff & service
elevators out of service...confusing room location... had to go through the breakfast area to access the room.. the location of the hotel was great
Stayed 2 nights in Feb 2025

8/10 Good

glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were up graded. Great room great staff great place x
Stayed 2 nights in Feb 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly staff. We received an upgrade too! Breakfast buffet had good variety for a good price. The room was standard.
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for the Theatre precinct
Stayed 1 night in Feb 2025

8/10 Good

Bridgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff renos happening at the moment but they do their best to navigate the disruptions
Stayed 2 nights in Feb 2025

6/10 Okay

BaoMei Christine

Stayed 2 nights in Feb 2025