Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 janv. 2023 par Ibis budget Melbourne airport., Gestion de l’hôtel
Thank you for choosing to stay at Ibis Budget Melbourne Airport. We look forward to accommodate you again.RegardsIBMA
par un voyageur
Publié le 4 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 déc. 2022 par Ibis Budget Melbourne Airport, Gestion de l’hôtel
Thank you for choosing to stay at Ibis Budget Melbourne Airport. We look forward to accommodate you again.RegardsIBMA
par un voyageur
Publié le 29 nov. 2022 sur Expedia
Proximité de l’aéroport. Accueil par le personnel même après arrivée tardive.
Commentaires de Gestion de l’hôtel
29 nov. 2022 par Ibis Budget Melbourne Airport, Gestion de l’hôtel
Thank you for choosing to stay at Ibis Budget Melbourne Airport. We look forward to accommodate you again.RegardsIBMA
par un voyageur
Publié le 21 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
23 févr. 2020 par Don Cronje Manager ibis Budget Melbourne Airport, Gestion de l’hôtel
Thank you for your feedback, we appreciate you choosing to stay with us
par un voyageur
Publié le 26 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2019 par ibis Budget Melbourne Airport, Gestion de l’hôtel
Thank you for your feedback, we appreciate you choosing to stay with us
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par ibis Budget Melbourne Airport Team, Gestion de l’hôtel
Dear Matthew,Thank you for this great review.It's great to hear that you had an enjoyable stay.We look forward to seeing you again on your next visit.Best wishes,ibis Budget Melbourne Airport Team
par un voyageur
Avoid
Publié le 22 févr. 2024 sur HotelsNot great. Tiny room. Bugs. Plastic mattress
Commentaires de Gestion de l’hôtel
25 févr. 2024 par ibis Budget Melbourne Airport Team, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to provide us with your review.We're glad to hear that you found our team to be helpful during your stay. Our staff is committed to providing friendly service, and we appreciate your recognition of their efforts. We're also pleased to know that our cleanliness met your standards, as we maintain the highest of standards in health and hygiene for the comfort and well-being of all our guests. However, we regret to hear that your experience with the room size and comfort did not meet your expectations. We aim to be transparent about our accommodation offerings, which include compact, efficiently designed rooms that reflect our budget-friendly ethos. As for your comment regarding bugs, please rest assured that we adhere to strict cleanliness protocols, accredited by ALLSAFE; such occurrences are incredibly rare, and we will investigate this matter promptly. We also understand that the absence of a lift can be an inconvenience and apologize for any discomfort this may have caused. We strive to ensure all guests have a comfortable stay, and our team is always on hand to assist with luggage and any other needs.We hope to be able welcome you back on a future visit. Kind regards,ibis Budget Melbourne Airport Team
par un voyageur
Publié le 21 févr. 2024 sur Expedia
There is nothing I liked. So small and so dirty.
It was not worth to spend a night.
Expedia should not list this hotel on your website.
Commentaires de Gestion de l’hôtel
16 mars 2024 par ibis Budget Melbourne Airport Team, Gestion de l’hôtel
Dear Yoshi,Thank you for taking the time to review your stay.We're sorry to hear that your stay did not meet your expectations. At our hotel, we take pride in maintaining a high standard of cleanliness, which is why we are an accredited ALLSAFE hotel, committed to upholding the highest health and hygiene standards for our guests' comfort and well-being. Our team strives to provide a friendly and efficient service to all our guests, and we regret that we seemed to have fallen short during your visit. While our rooms are designed in the ibis budget style, focusing on simplicity and functionality, we understand that preferences can vary, and we apologize if the size of our rooms did not meet your needs.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,ibis Budget Melbourne Airport Team
par un voyageur
Publié le 21 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
23 févr. 2024 par ibis Budget Melbourne Airport Team, Gestion de l’hôtel
Dear Allan,Thank you for this review about your recent stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will consider staying with us again in the future. Best regards,ibis Budget Melbourne Airport Team
par un voyageur
Not bad
Publié le 21 févr. 2024 sur HotelsNot bad if your just staying a night but it could be cleaner
Commentaires de Gestion de l’hôtel
22 févr. 2024 par ibis Budget Melbourne Airport Team, Gestion de l’hôtel
Dear Joe, Thank you for taking the time to share your review.We're delighted to hear that you found our service to be excellent; our team is committed to providing a welcoming experience for every guest. Regarding your concerns about room cleanliness, we take pride in our ALLSAFE accreditation, which reflects the highest health and hygiene standards. We regret that we did not meet your expectations in this area. As for the condition of the hotel, we acknowledge that our building is indeed older, but we strive to maintain a clean and comfortable environment for all our guests.We hope to hear from you soon.Best regards,ibis Budget Melbourne Airport Team
