Note fondée sur 384 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mars 2024 sur Wotif
Too noisy
Commentaires de Gestion de l’hôtel
18 mars 2024 par Peter B, Gestion de l’hôtel
Dear Stephanie,Thank you for sharing your feedback. We're sorry that you found the noise levels to be high during your stay. We understand how important a peaceful environment is for our guests, and we apologise for any inconvenience this may have caused.We hope to have the opportunity to serve you better in the future. Please travel safely to your next destination.Kind regards,Guest ServicesMelbourne Dandenong Central Apartment Hotel
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Peter B, Gestion de l’hôtel
Dear Jillian,Thank you for taking the time to review our hotel. We're delighted to hear you had a positive experience overall and appreciate the 8/10 rating! Would you mind sharing which aspects of your stay particularly stood out? Your feedback helps us continuously improve.Kind regards, Guest ServicesMelbourne Dandenong Central Apartment
par un voyageur
Publié le 23 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Peter B, Gestion de l’hôtel
Dear Jason,Thank you for the great rating following your stay at Melbourne Dandenong Central Apartment. Pleased to see that your experience with us was positive. Your satisfaction is our top priority, and such feedback motivates us to continue providing exceptional service. Looking forward to having you with us again, aiming for a full score next time!Kind regards,Guest Services
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Price is a bit high, surrounding area no food ! Unstable area to walk around alone at night!
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Peter B, Gestion de l’hôtel
Dear Laline,Thank you for sharing your thoughts on your stay. We hear your concerns about the pricing and the lack of nearby dining options, as well as your feelings about the area's atmosphere at night.We're committed to improving our guest experience and will look into how we can address these issues. Your feedback is crucial for us in this effort.We hope to offer you a better experience in the future.Kind regards,Guest Services, Melbourne Dandenong Central Apartment.
par un voyageur
Publié le 24 janv. 2024 sur Expedia
Staff was very helpful and courteous, but it would have been useful to have someone at the front desk on a regular basis to check us in and answer our questions.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par PeterB, Gestion de l’hôtel
Dear Douglas,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our staff helpful and courteous. However, we understand your concern about the availability of our front desk staff. We apologise if this caused any inconvenience during your stay. Your feedback is valuable and will be taken into consideration as we strive to improve our services. We hope to welcome you back in the future and provide a more seamless experience.Kind regards,Guest ServicesMelbourne Dandenong Central Apartment
par un voyageur
Publié le 23 janv. 2024 sur Wotif
The Dandenong Apartment Hotel is convenient and well priced. UNfortunately you get what you pay for. Upon arrival I noticed the shabby condition of elevators and carpet. Inside the room there was long hair on tables and in bathroom. The window wouldn't close so I was stuck with noise all night from outside. The bed was two singles pushed together - both of which were soft/saggy and made for a bad nights sleep. ..... and the suburb of Dandenong is simply a very uncomfortable place to stay. I didn't feel safe outside of the Apartment (and attached restaurant) due to the socio demographic of the area.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par PeterB, Gestion de l’hôtel
Dear Brian,Thank you for choosing to stay with us and for sharing your feedback. We're sorry to hear about the issues you encountered during your stay, we understand that these along with the bed comfort, impacted your sleep quality and overall experience.Your feedback is valuable and will be taken into consideration as we strive to improve our services. We hope to have the opportunity to serve you better in the future.Kind regards,Guest ServicesMelbourne Dandenong Central Apartment
par un voyageur
Publié le 12 janv. 2024 sur Expedia
Fantastic customer service. Room was clean and bed was very comfortable. Staff went out of their way to assist our stay and organise parking for us. Recommended.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par PeterB, Gestion de l’hôtel
Dear Jodi,Thank you for choosing to stay with us. We're thrilled that you found our customer service fantastic and that our team was able to assist with your needs, including parking arrangements. Your commendation for the clean room and comfortable bed is much appreciated.Safe travels, and we hope to see you again at Melbourne Dandenong Central Apartment.Kind regards,Guest ServicesMelbourne Dandenong Central Apartment
par un voyageur
Not happy
Publié le 1 janv. 2024 sur HotelsPicture of the hotel is not the same as seeing the hotel in the flesh. Not happy with the cleanness of the hotel and you have to through your own rubbish never have I done that before.
Will never stay there again
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Peter B, Gestion de l’hôtel
Dear Nanette,Thank you for choosing to stay with us in Melbourne. We're sorry to hear about your experience. Your feedback regarding the cleanliness and waste disposal is noted and we'll certainly address these issues. We apologise for any inconvenience caused and hope to have the opportunity to provide a better experience in the future. We hope that you had a peaceful holiday season and wish you a prosperous year ahead. Safe travels to your next destination.Kind Regards,Guest Services,Melbourne Dandenong Central Apartment Hotel
par un voyageur
Publié le 25 nov. 2023 sur Wotif
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Peter B, Gestion de l’hôtel
Dear Clinton,Thank you for taking the time to share your feedback about your recent stay at Melbourne Dandenong Central Apartment. We appreciate your honesty.We hope that you had a wonderful Christmas and we wish you a Happy New Year ahead. It's unfortunate to hear that your experience with us was not up to your expectations. We apologize for any shortcomings you may have encountered during your stay. Your feedback is important to us, and we will use it to improve our services.If you have any specific concerns or suggestions, please don't hesitate to reach out to us directly so we can address them more comprehensively. We value your input and hope to have the opportunity to provide you with a better experience in the future.Kind Regards,Guest ServicesMelbourne Dandenong Central Apartment
par un voyageur
Publié le 7 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 nov. 2023 par PeterB, Gestion de l’hôtel
Dear Ruth,Thank you for choosing to stay with us and we appreciate your feedback. If there are specific aspects you enjoyed or any suggestions for improvement, please feel free to share. Travel safely, and we hope to have the pleasure of hosting you again.Kind regards,Guest ServicesMelbourne Dandenong Central Apartment
