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Quest Caroline Springs

4.5 star property
4.5-star luxury aparthotel near Watergardens Town Centre, connected to a shopping center

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Photo gallery for Quest Caroline Springs

Fridge, microwave, coffee/tea maker
Lobby sitting area
Lobby lounge
Executive One Bedroom Apartment | Living area
Executive One Bedroom Apartment

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Place, Clarke Road Streamside Reserve
    ‪15 min walk‬
  • Place, Watergardens Town Centre
    ‪9 min drive‬
  • Place, Highpoint Shopping Centre
    ‪21 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

View all photos for One-Bedroom Apartment

Private kitchen

One-Bedroom Apartment

  • Sleeps 3

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Two Bedroom Apartment | Living area

Two Bedroom Apartment

  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Minibar, in-room safe, desk, iron/ironing board

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe One Bedroom Spa Apartment

Deluxe One Bedroom Spa Apartment | Jetted tub

Deluxe One Bedroom Spa Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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Minibar, in-room safe, desk, iron/ironing board

Studio

  • Sleeps 2

View all photos for One-Bedroom Executive Apartment

Minibar, in-room safe, desk, iron/ironing board

One-Bedroom Executive Apartment

  • Sleeps 3

View all photos for Accessible One Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Two Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Accessible One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Accessible Apartment

  • Sleeps 5

View all photos for One Bedroom Deluxe Apartment

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Deluxe Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Two-Bedroom Apartment

  • Sleeps 4

About the area

Melbourne

Caroline Springs stay.A stay at this Caroline Springs aparthotel places you within 6 miles (10 km) of Watergardens Town Centre and 9 miles (15 km) of Overnewton Castle. Sunshine Hospital is within 9 miles (15 km) and Footscray Hospital is within 12 miles (20 km).
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What's nearby

  • Clarke Road Streamside Reserve - 15 min walk - 1.3 km
  • Watergardens Town Centre - 9 min drive - 8.7 km
  • Highpoint Shopping Centre - 21 min drive - 21.9 km
  • Crown Casino - 30 min drive - 30.2 km
  • Melbourne Central - 32 min drive - 30.6 km

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Chingu Korean BBQ - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Subway - ‬2 min walk
  • ‪KFC - ‬7 min walk
  • ‪Mrs Parks Kitchen - ‬3 min walk

About this property

Quest Caroline Springs

4.5-star luxury aparthotel near Watergardens Town Centre, connected to a shopping center
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 538 square feet (50 square meters) and includes a conference center. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Quest Caroline Springs. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2009
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Quest Caroline Springs offers 80 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Car not required
  • Secured, covered self parking on site (AUD 10 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby toys
  • Children stay free (see details)
  • Children's toys

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily self-serve breakfast available 7:00 AM to noon for a fee: AUD 16.95 per person
  • Coffee and tea in common areas
  • Minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (538 square feet of space)
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: AUD 350 per accommodation per stay (maximum AUD 350 per stay)
  • Service animals exempt from fees
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 80 units
  • Banquet hall
  • Built in 2009
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 350 per accommodation, per stay (maximum AUD 350 per stay), plus a one-time cleaning fee of AUD 350
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately AUD 16.95 per person
  • Covered self parking fee: AUD 10 per day
  • Pet fee: AUD 350 per accommodation, per stay (maximum AUD 350 per stay) plus AUD 350 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • High chair fee: AUD 0.00 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 265 out of 611 reviews
Rating 8 - Good. 207 out of 611 reviews
Rating 6 - Okay. 89 out of 611 reviews
Rating 4 - Poor. 26 out of 611 reviews
Rating 2 - Terrible. 24 out of 611 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
The tap in the vanity has too high pressure. Check for yourself.
Stayed 1 night in Sep 2025

6/10 Okay

Wayne

Liked: Cleanliness

Disappointing

Arrived late and got to room was clean . Bed was hard and there where no towels no bathmat and no hand towels. We also where unable to contact anyone to get any towels. Complained the next morning and where told we should have been given a sheet with after hours info which we didnt get. Lucky we had towels in car . We have stayed here plenty of times before and has always been great. Very disappointed in our stay this rime and will probably go elsewhere in future.
Stayed 1 night in Sep 2025

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, amenities
Friendly and helpful staff. Shower screen didn’t seal water everywhere after using the shower.
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, noisy due to parrots, very strong smell of bleach in room. Beds very comfortable but TV wouldnt cast from my phone and the channels werent great. Overall, good but not going back, preferred the Mecure around the corner. Parking was confusing too!
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to my work
Stayed 1 night in Sep 2025

10/10 Excellent

K Anne

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We love the ambiance of the place. It’s quite big room. Definitely recommended for a long stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here two times. Its in a fantastic location with the shopping centre around the corner and many restaurants and amenities all a close walk away. The 2bedroom unit had 2 bathrooms and kichen with all we need. Friendly and easy check in and housekeeping were friendly and couldnt do enough to make sure we had all we needed and were comfortable. Plenty of secure parking.
Stayed 5 nights in Aug 2025

8/10 Good

Erin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in 2 bedroom apartment. Clean, has all the expected utilities. Spacious. Friendly staff. My only gripe was the noisy traffic when trying to sleep and the smart TV was not working properly (which I was informed about upon check in). All in all I would return as is a very convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thanh, Fairfax

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a Wonderful stay- connected to shopping Mall with many restaurants, coffee shops, bakeries, Woolwoths, Coles, Aldi, etc... love it - will stay again. thank you all our friendly staffs -
Stayed 7 nights in Jul 2025

10/10 Excellent

Pascale

Stayed 1 night in Jul 2025

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
During our stay we had a water leak from above. Imogen was fabulous - professional & courteous as she managed the situation. Big thank you to her!
Stayed 3 nights in Jul 2025

6/10 Okay

Ane

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Erin, Surf Beach

Stayed 3 nights in Jul 2025

8/10 Good

XIAOXIA

Stayed 1 night in Jul 2025

4/10 Poor

Joanne

Liked: Cleanliness, property conditions & facilities
Great large clean rooms and bathrooms . For a newish property the beds were so cheap and hard could feel the springs
Stayed 1 night in Jul 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, easy check in and out, excellent facilities. We will definitely come back
Stayed 1 night in Jun 2025

10/10 Excellent

Zeljana

The beds were so comfortable and the rooms were so clean. The front reception staff were very friendly. We will definitely be back
Stayed 1 night in Jun 2025

8/10 Good

Leigh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Stayed 1 night in May 2025

6/10 Okay

Samantha

Travelled with family
We stayed at the back of the property opposite the back of the shopping centre. Loud trucks and cars passed at all hours of the night. Bathrooms are old and outdated. Floors were extremely slippery when wet. Due to lack of ventilation they were always wet. Mould in the showers. Rooms could do with an update.
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very nice and spacious, views were stunning.
Stayed 3 nights in May 2025

10/10 Excellent

Vijayasri

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025