Note fondée sur 530 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2024 sur Expedia
Perfect location, Coles/Liquorland opposite, Woolies/BWS 500 m away.
Spoilt for choice with food outlets although well equipped kitchenette to prepare own meal
Commentaires de Gestion de l’hôtel
6 mars 2024 par Karn, Gestion de l’hôtel
Dear Phillip,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager
par un voyageur
Greatl location, Free Parking, and Fullsize Fridge
Publié le 6 févr. 2024 sur HotelsGreat hotel with a full-fridge (needed for medications we must travel with). Front desk was closed when we arrived but on-site manager came right down when we called, highly recommend for an easy stay near Melbourne when roadtripping. McDonald's and post office each about a block away as well as an entire eating district
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Karn, Gestion de l’hôtel
Dear Sarah,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager
par un voyageur
Publié le 3 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Karn, Gestion de l’hôtel
Dear Jennifer,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager
par un voyageur
Publié le 23 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Karn, Gestion de l’hôtel
Dear Hari,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Great location if you need to be in/around Werribee with comfortable room, free parking and shops/restaurants within walking distance
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Karn, Gestion de l’hôtel
Dear Adeline,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager
par un voyageur
Publié le 21 janv. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Karn, Gestion de l’hôtel
Dear Megan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager
par un voyageur
Publié le 24 déc. 2023 sur Expedia
Great location and staff is friendly
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Karn, Gestion de l’hôtel
Dear Kok Keong,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager
par un voyageur
Publié le 20 déc. 2023 sur Expedia
Very convenient everything is just around the corner like grocery, eating places and super market Coles very handy What I don't like is the hotel could not find the phone to call reception, than the tv only on for 30 mins to 1 hr than automatic keep turning off. The staff could not find anything wrong with it. most of all during the night the aircon went wrong water was leaking to the carpet all night
Commentaires de Gestion de l’hôtel
22 déc. 2023 par Karn, Gestion de l’hôtel
Dear Agnes,We thank you for your feedback and your comments are duly noted and appreciated.Your experience has been shared with the relevant departments for review and action.Sincerely,Karn KapurCluster Operations Manager
par un voyageur
Publié le 5 déc. 2023 sur Expedia
We booked for 5 guests but had to ask for an extra bed to be set up.
The TV wouldn't work and asked 2 times to have it looked at only to be told they were too busy. The TV was never attended to.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Karn, Gestion de l’hôtel
Dear Joanne,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Karn KapurCluster Operations Manager
par un voyageur
Great apartment
Publié le 1 déc. 2023 sur HotelsSpacious, clean and modern. Had everything we needed for a comfortable stay. Restaurants all within easy walking distance. Check-in/out was quick and easy.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Karn, Gestion de l’hôtel
Dear Martin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager
