Ratings based on 676 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
74% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Pergola Hotel and spa

Posted Feb. 16, 2024 on Hotels
Amazing spa hotel with great facilities, very clean. Every person we had contact with was friendly and professional. The indoor pool and jacuzzi are fantastic. There are 2 outdoor pools which we didn't use as we visited in February. Location of the hotel is perfect if you rely on public transport. Easy access to Gozo as well. Overall very good experience, we'll definitely be back.
Comment from Hotel Management
Apr. 2, 2024 by Pergola Hotel & Spa, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 14, 2024 on Expedia
3 out of 5
by A traveller

My Stay in Pergola Hotel

Posted Dec. 30, 2023 on Hotels
We found a crocoach in the bathroom which was scary. I'll advise the hotel do a thorough fumigation of the hotel and leep their toilet drainage all completely sealed.
5 out of 5
by A traveller

Posted Nov. 14, 2023 on Expedia
Very nice modern property. The parking is tight, that is the only minor thing we experienced
Comment from Hotel Management
Nov. 20, 2023 by Pergola Hotel & Spa, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
1 out of 5
by A traveller

Posted Nov. 7, 2023 on Expedia
Unfortunately, my stay at the hotel was quite disappointing. The room wasn't clean, there was a broken chair, and the surprise upgrade I paid for wasn't delivered for most of my stay. Additionally, we didn't receive the robes that we paid for. The service and communication were also lacking. I hope the hotel takes this feedback seriously and improves for future guests.
Comment from Hotel Management
Nov. 8, 2023 by Pergola Hotel & Spa, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
5 out of 5
by A traveller

Posted Oct. 14, 2023 on Expedia
Lovely Stay at the Perogola Hotel during the first week of October. The hotel is situated in a quiet town at the top of the hill, overlooking the bay and large church, we opted for the sea view which was worth paying the extra. Our apartment was very comfortable, spacious and clean. Staff were always friendly and helpful especially the reception who all had local knowledge so could help with planning trips out. It’s well worth getting a weekly bus pass so you can explore the local area, and so that you don’t have to walk up the hill from the beach. The cave bar and pool area were my favourite, always clean and tidy, not to busy when we were there. Good choice of cocktails, snacks and ice creams. We had half board, the food was good but not exceptional, we always found something to eat, breakfast was a little repetitive withe the usual bacon eggs, bread , cheese and fruit. The only negative thing I could say is that if you have poor mobility the hotel does have a lot of steps (lifts are available) not a problem for us
Comment from Hotel Management
Oct. 15, 2023 by Pergola Hotel & Spa, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
5 out of 5
by A traveller

Posted Oct. 1, 2023 on Expedia
Amazing hotel with fantastic staff. Close to the town, bus stops and restaurants. Their gym isn't equipped well and the pillows could be better (personal opinion). Nothing that ruined our holiday though:)
Comment from Hotel Management
Oct. 2, 2023 by Pergola Hotel & Spa, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
4 out of 5
by A traveller

Posted Sep. 20, 2023 on Hotels
Comment from Hotel Management
Sep. 24, 2023 by Pergola Hotel & Spa, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
4 out of 5
by A traveller

Posted Sep. 4, 2023 on Expedia
Comment from Hotel Management
Sep. 7, 2023 by Pergola Hotel & Spa, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
1 out of 5
by A traveller

DO NOT STAY HERE… 2 star at best, not worth it!

Posted Aug. 31, 2023 on Hotels
Comment from Hotel Management
Sep. 3, 2023 by Pergola Hotel & Spa, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback. As you well may recall, we tried endlessly to offer you alternatives, which you all declined.