There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. Free self parking is available.
Nicely situated for the Melrose Abbey and car parking behind the hotel appreciated. The room needs refreshing and the yellowing shower curtain needs replacing. We were over the main road so I think we had the « hotels.com room »
Hotel looked a bit run down. External + internal paintwork needed touching up. Plenty of car parking space. New carpet in reception.The staff were very friendly, the food was good and the beer excellent! Probably the best breakfast I've had so far this year!
The room was freezing. No one quite often not on reception. No hairdryer in the room. We're not able to check out. No invoice received and I wanted to pay the account on a different card which was impossible. We liked Melrose but it was a shame our first choice was full.
Property seems very tired now and I was disappointed not to see any card indicating their WiFi code when I got to my room after reception had closed.
Staff I did encounter were certainly pleasant enough and breakfast was ample, reasonably priced and very tasty.
Toilet in the bedroom was particularly tricky to get a flush from, which could have been quite distressing for a less well seasoned traveller...
Points forts : Service et personnel, confort de la chambre
Comfortable small hotel
Comfortable bedroom, good food, we ate dinner and breakfast in the hotel. Staff were friendly but the only let down was the bathroom which was very dated. Perfectly functional but could do with upgrading. Not really a problem but also there was no hairdryer, which has become normal in most hotels so hadnât thought to take my own.
This really is a great place. The staff is fantastic! I was in a single room at the front of the hotel. The bed wasn't great. That is really my only concern. I was over the pub (which is wonderful!) so it was a bit noisy until closing. My solution for that: join in the fun. As just an FYI. If you're sensitive to light you'll have to bring an eye mask, but again an easy fix. This room must've been above the smoking area as it did stink. I'm sure I could've moved, no doubt the wonderful staff would've accommodated me but I just didn't say anything as I was only there 2 nights. I would recommend this place and stay again.