Note fondée sur 196 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,1 Service et personnel
2,7 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Travis,Thank you for your kind review. I’m very glad that our hotel impressed you in so many ways. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for the review. We are glad that you had a great experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Gilberto,Thank you for the review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We're evolving over time and can be sure that your next stay will be nice. I hope that you will choose to stay again.Sincerely,Hotel Manager.
par un voyageur
Publié le 12 janv. 2024 sur Expedia
They need to clean the tolmsy
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Twylah,Thank you for bringing the cleanliness concern to our attention. We apologize for any inconvenience you experienced. We take this feedback seriously and will address it promptly to ensure a more pleasant stay for our guests.Sincerely, Hotel Manager
par un voyageur
Publié le 12 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Twylah,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Fair Price
Publié le 1 janv. 2024 sur HotelsIt was ok for the price. It wasnt run-down or dirty, but it could have used some paint touch ups and minor repairs like towel bars that were broken and light covers replaced. But cant really complain. For New Years Eve it was only $45 for a double room. I'd come back.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Charles,Thank you for providing the review. We apologize for any inconvenience caused and assure you that we will address these issues promptly. We're glad to hear that you found the price for New Year's Eve to be reasonable. We will use your comments as we change and improve. We're evolving over time and can be sure that your next stay will be nice. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.
par un voyageur
Publié le 29 déc. 2023 sur Expedia
This place is terrible. Walked in to our “non-smoking” room that was clearly smoked in a lot, the smoke detector had been ripped out of the ceiling with exposed wiring. There was mold in the bathroom as well as cracks/hole in the ceiling. The sheets were stained and there was dust and dirt caked around doorways and the beds. Do not stay here. They also will not refund you. We were in the room for 45 minutes and they refused to refund us.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for writing the review. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely, Hotel Manager.
par un voyageur
Publié le 19 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Tyrone,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager
par un voyageur
Publié le 15 déc. 2023 sur Expedia
Good service cleaner room
Commentaires de Gestion de l’hôtel
16 déc. 2023 par Hotel Manager , Gestion de l’hôtel
Dear Gary,Thank you for sharing your feedback. We appreciate your recognition of good service. However, we're sorry to hear that your overall experience was not up to expectations, looking at the 1-star rating. Your comments are important, and we'll use them to address and improve our services. If there are specific areas you believe we can enhance, please feel free to share. We value your input and hope to have the opportunity to provide a more satisfactory experience on your next visit. Safe travels!Sincerely, Hotel Manager
par un voyageur
Publié le 12 déc. 2023 sur Expedia
Greatest staff clean rooms
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Gary,Thank you for the stay at our hotel. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager
